Ordered several items from the company & have found them both helpful & quick with deliveries. Can't fault their pricing. They are also attentive & helpful with after sales service with timely resp... See more
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Review summary
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What people talk about most
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I've ordered a few items from Peter Tyson, through Amazon UK page, expensive Samsung oled tv through their eBay page and just now i ordered through their own website a pair of heavy Klipsch bookshelf... See more
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I have recently spent some time in the Carlisle store I must say the service that I received was second to none the member of staff that assisted me was James Graham I can highly recommend his se... See more
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I bought some nearly new Monitor Audio Bronze 300 7g speakers as I was looking to upgrade my existing set. I spotted these and thought the half price was good even though they were used. Wha... See more
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Company details
Written by the company
Peter Tyson is a market leader in audio, visual and consumer electronics, supplying a huge range of products from popular brands, selling online and via our retail stores. We are a family owned independent business. Trading since 1966, we have established a loyal community of customers, backed by a 4.9-star Trustpilot rating; a testament to our dedication to customer satisfaction and high quality service. With technical expertise, passion for our products, trade in and save program, flexible financing and free next day delivery on most products, you're in capable hands when you choose Peter Tyson.
petertyson.co.uk
Written by the company
Contact info
Shaddongate, CA2 5TE, CARLISLE, United Kingdom
- 01228546756
- sales@petertyson.co.uk
- www.petertyson.co.uk
4.9
Excellent
14K reviews
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Customer service was 10 out of 10
Customer service was 10 out of 10. There was an issue with one of the items I ordered. Liam sorted it very quickly. This is the second time I have used Peter Tyson. It won't be the last.
July 16, 2026
Reply from Peter Tyson
We're so happy to hear about your positive experience with us, Simon! We appreciate you highlighting our team's quick resolution and are glad we could assist effectively. We look forward to serving you again.
Great Hifi product selection
Great company to deal with and a great selection of HiFi products.
May 13, 2026
Reply from Peter Tyson
We're so pleased to hear you had such a positive experience with us and appreciate your kind words about our selection of products. Thank you for your feedback, Dom!
It's a very super product in my experience
Excellent Dolby Atmos surround sound with immersive audio.
July 13, 2026
Reply from Peter Tyson
We're so glad you enjoyed the immersive audio experience with our Dolby Atmos surround sound, Shony! Thank you for your positive feedback.
Bang & Olufsen sound bar…
Purchased a Bang & Olufsen sound bar which was faulty on arrival ( not Peter Tyson’s fault ) they quickly arranged collection and a full refund without any hassle
July 15, 2026
Reply from Peter Tyson
Thank you for your review, Mark! We're sorry to hear about the faulty sound bar, but we're pleased we could arrange a quick collection and full refund without any hassle for you.
Pleasure to review.
Ordered several items from the company & have found them both helpful & quick with deliveries.
Can't fault their pricing.
They are also attentive & helpful with after sales service with timely response to emailed queries & assistance.
(Franchise based competitors somewhat 'random' of late when getting a couple of items Tyson's don't stock).
July 14, 2026
Reply from Peter Tyson
We are so pleased to hear about your positive experience with our team and services. Thank you for your kind words about our quick deliveries, pricing, and attentive after-sales support. We truly appreciate your feedback!
Well PT got it right this time
Well PT got it right this time. My last couple of orders were delivered in unsealed boxes which was cause for concern. This time the box was sealed and also placed inside a sealed poly bag, so thanks for that PT. I'm chuffed to bits with the Sennheisers, sold at a great price. Delivery was also pretty quick. Thanks for restoring my faith PT.
July 14, 2026
Reply from Peter Tyson
We're so pleased to hear that your recent order arrived securely sealed and that you're delighted with your Sennheisers, Stephen! It's fantastic to know we've restored your faith and that you're happy with the great price and quick delivery.
Ordered an amp traded in my old one(got…
Ordered an amp traded in my old one(got a very good price for my old one) then ordered a cd player. So 2 deliveries and a collection no complaints all went well.
July 14, 2026
Reply from Peter Tyson
We're delighted to hear that your experience with us, from trading in your old amp to receiving your new CD player, went so smoothly. Thank you for your positive feedback, Jeff!
Great device, great seller
Quick and secure dispatch of the product. Device exactly as described and I'm really enjoying using it. Competitively priced, I am delighted with the experience and I would recommend both DAP and seller.
July 13, 2026
Reply from Peter Tyson
We're so pleased to hear that you are delighted with your new device and that it was exactly as described. We appreciate your recommendation, Martin!
Excellent service
Excellent service. A faulty product was returned without any fuss whatsoever and a refund issued promptly.
July 14, 2026
Reply from Peter Tyson
We're so pleased to hear that the return of your faulty product was handled smoothly and that your refund was issued promptly. Customer satisfaction is our priority!
Good place to buy stuff from
Really easy to buy and it got delivered exactly when they said it would
July 14, 2026
Reply from Peter Tyson
We're so pleased you found the buying process easy and that your delivery arrived exactly when expected. Thank you for your positive feedback!
What a fab. refreshing customer experience.
What a refreshing customer experience. Extremely impressed.
I had an issue when my new oven arrived with some damage and a couple of concerns regarding its condition. From the outset, Joe was absolutely excellent to deal with.
He responded to every email incredibly quickly, kept me informed throughout, and genuinely went above and beyond to reach a fair resolution. Rather than simply dismissing my concerns, he took the time to seek guidance from the manufacturer regarding the appliance's safety standards and warranty position, ensuring that all of my questions were answered.
Joe was professional, courteous, and understanding throughout the process. He listened to my concerns, worked with me to find a solution. He made what could have been a stressful situation straightforward and positive.
It's refreshing to receive such responsive and customer-focused service these days. A big thank you to Joe for his outstanding support. I wouldn't hesitate to recommend both him and the company based on the level of customer care I received.
July 28, 2026
Unprompted review
Reply from Peter Tyson
We are so happy to hear about your positive experience with us, Will. It's wonderful to know that we could turn a potentially stressful situation into a straightforward and positive one for you. We always aim to provide responsive and customer-focused service, and we are glad that our team member was able to offer such outstanding support. Your kind words are truly appreciated, and we thank you for recommending us.
Resolved my speaker issue very quickly
Resolved my speaker issue very quickly; arranged collection, updates & delivery in a thoroughly professional and courteous manner. They have provided great support and will definitely be my 1st choice for any further purchases.
July 28, 2026
Unprompted review
Reply from Peter Tyson
We're so pleased to hear that your speaker issue was resolved quickly and professionally. It's wonderful to know you appreciated our support and will consider us for future purchases!
Reply from Peter Tyson
We're so pleased to hear you had such a positive experience with us! Thank you for your kind words and for highly recommending us.
Efficient and fast delivery
Efficient and fast delivery. Bought many products over many years and never had to return any of them
July 8, 2026
Reply from Peter Tyson
We're so pleased to hear about your positive experience with our efficient and fast delivery. It's wonderful to know that you've been a long-time customer and have never needed to return a product. Thank you for your loyal support!
I bought a new TV
I bought a new TV. Great service. Quick and easy delivery. Product was as described at a good price. Will definitely use again.
July 13, 2026
Reply from Peter Tyson
We're thrilled to hear you had such a positive experience with your new TV purchase, Ruth! It's wonderful to know that our service, delivery, and product met your expectations. We appreciate your kind words and look forward to serving you again.
Not underpowered
I thought it may be underpowered and nearly didnt buy it im so glad i did but 1 note it is turned down nearly to its lowest setting, another note i am running it from sub out to a single to double rca splitter cable
July 13, 2026
Reply from Peter Tyson
We're so glad to hear you're happy with your purchase, Simon! We appreciate you sharing your experience and the details about your setup. Your feedback is valuable to us.
Reply from Peter Tyson
We appreciate you taking the time to share your thoughts, Steve. Thank you!
One of the inner boxes of atabites had…
One of the inner boxes of atabites had split therefore causing a problem. Still finding them all over the place, but never mind.
July 13, 2026
Reply from Peter Tyson
Hi Lawrence,
Sorry to hear about your experience with the Atabites.
If you contact our dedicated Customer Service Department, we will be able to discuss this further and find a resolution for you.
Kind Regards
Paul
Customer Service Manager
Reply from Peter Tyson
We're so pleased you're happy with our efficient and fast service, and that you love the product and its colour. Thank you for your wonderful feedback, Neil!
Ordered on line which was a simple…
Ordered on line which was a simple process, the item was delivered next day and extremely well wrapped.
The item was exactly as described, a very happy customer.
July 13, 2026
Reply from Peter Tyson
We're so happy to hear that your online ordering process was simple and that your item arrived quickly and well-protected. It's wonderful to know you're a very happy customer, Mike!
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