Ordered several items from the company & have found them both helpful & quick with deliveries. Can't fault their pricing. They are also attentive & helpful with after sales service with timely resp... See more
Company replied
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Review summary
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What people talk about most
Reviews shaping this summary
I've ordered a few items from Peter Tyson, through Amazon UK page, expensive Samsung oled tv through their eBay page and just now i ordered through their own website a pair of heavy Klipsch bookshelf... See more
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I have recently spent some time in the Carlisle store I must say the service that I received was second to none the member of staff that assisted me was James Graham I can highly recommend his se... See more
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I bought some nearly new Monitor Audio Bronze 300 7g speakers as I was looking to upgrade my existing set. I spotted these and thought the half price was good even though they were used. Wha... See more
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Company details
Written by the company
Peter Tyson is a market leader in audio, visual and consumer electronics, supplying a huge range of products from popular brands, selling online and via our retail stores. We are a family owned independent business. Trading since 1966, we have established a loyal community of customers, backed by a 4.9-star Trustpilot rating; a testament to our dedication to customer satisfaction and high quality service. With technical expertise, passion for our products, trade in and save program, flexible financing and free next day delivery on most products, you're in capable hands when you choose Peter Tyson.
petertyson.co.uk
Written by the company
Contact info
Shaddongate, CA2 5TE, CARLISLE, United Kingdom
- 01228546756
- sales@petertyson.co.uk
- www.petertyson.co.uk
4.9
Excellent
14K reviews
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Simple online purchase but all went…
Simple online purchase but all went well and efficiently.
July 13, 2026
Reply from Peter Tyson
We're so glad to hear that your online purchase was a smooth and efficient experience, Timothy! Thank you for taking the time to share your positive feedback with us.
Great customer service
Great customer service, affordable prices.
I recommend Peter Tyson
July 16, 2026
Reply from Peter Tyson
We're so pleased you had such a positive experience with us and found our prices to be affordable. Thank you for your recommendation!
ordered blue kef lsx ii
ordered blue kef lsx ii, they informed me by email they were out of stock and they offered me a choice of colours for the same discounted price of £999 so very happy.
July 16, 2026
Reply from Peter Tyson
We're so glad we could offer a suitable alternative and that you're happy with your purchase! We appreciate your understanding.
Quick efficient service with great…
Quick efficient service with great delivery as well
July 16, 2026
Reply from Peter Tyson
We're so glad to hear you had such a great experience with our efficient service and delivery. Thank you for your positive feedback, John!
Great service
Great price, prompt delivery and quality, well packaged product which exceeded my expectations.
July 16, 2026
Reply from Peter Tyson
We're so pleased to hear that you found our product to be of great quality and well-packaged, and that it exceeded your expectations. We appreciate your kind words about the price and prompt delivery, David!
Consistently good service
A repeat customer. Product as described and at a great price. Fast delivery.
July 16, 2026
Reply from Peter Tyson
Thank you for your loyal custom, Jason! We appreciate your kind words about our fast delivery.
Perfect transaction
Perfect transaction. Item as described and packed well. Efficient communication and delivery.
July 15, 2026
Reply from Peter Tyson
We're so pleased to hear you had a perfect transaction and that your item was as described and well-packed. Thank you for your wonderful feedback, Michael!
Customer Service Top Notch
I had a great experience with Peter Tyson, especially Michael, who was excellent throughout.
I had an issue with a product I'd purchased, and rather than brushing it off, Michael kept me updated, dealt directly with the supplier, and worked hard to find a fair resolution. His communication was prompt, professional and honest from start to finish.
It's refreshing to deal with someone who genuinely cares about customer service after the sale. Because of the way this was handled, I'd have no hesitation buying from Peter Tyson again.
Thanks again, Michael – it's very much appreciated.
July 29, 2026
Unprompted review
Reply from Peter Tyson
Thank you for your wonderful feedback, Paul! We're so pleased to hear about your positive experience with our team, especially regarding the resolution of your product issue. It's fantastic to know that Michael's commitment to customer service after the sale made such a difference. We truly appreciate your kind words and look forward to assisting you again in the future.
Delivered on time and a nice follow up…
Delivered on time and a nice follow up email from them.
Happy to support ' the little guy' in the battle against the online giants.
July 16, 2026
Reply from Peter Tyson
We're so pleased to hear your order arrived on time and that you appreciated our follow-up email. We truly value your support, Gavin!
Great quality Kef speakers
Great quality Kef speakers, delivered quickly and at a great price!
July 15, 2026
Reply from Peter Tyson
We're so pleased to hear you're happy with the quality of your Kef speakers and that they were delivered quickly and at a great price. Thank you for your wonderful feedback, Paul!
Customer service was 10 out of 10
Customer service was 10 out of 10. There was an issue with one of the items I ordered. Liam sorted it very quickly. This is the second time I have used Peter Tyson. It won't be the last.
July 16, 2026
Reply from Peter Tyson
We're so happy to hear about your positive experience with us, Simon! We appreciate you highlighting our team's quick resolution and are glad we could assist effectively. We look forward to serving you again.
Great Hifi product selection
Great company to deal with and a great selection of HiFi products.
May 13, 2026
Reply from Peter Tyson
We're so pleased to hear you had such a positive experience with us and appreciate your kind words about our selection of products. Thank you for your feedback, Dom!
It's a very super product in my experience
Excellent Dolby Atmos surround sound with immersive audio.
July 13, 2026
Reply from Peter Tyson
We're so glad you enjoyed the immersive audio experience with our Dolby Atmos surround sound, Shony! Thank you for your positive feedback.
Bang & Olufsen sound bar…
Purchased a Bang & Olufsen sound bar which was faulty on arrival ( not Peter Tyson’s fault ) they quickly arranged collection and a full refund without any hassle
July 15, 2026
Reply from Peter Tyson
Thank you for your review, Mark! We're sorry to hear about the faulty sound bar, but we're pleased we could arrange a quick collection and full refund without any hassle for you.
Pleasure to review.
Ordered several items from the company & have found them both helpful & quick with deliveries.
Can't fault their pricing.
They are also attentive & helpful with after sales service with timely response to emailed queries & assistance.
(Franchise based competitors somewhat 'random' of late when getting a couple of items Tyson's don't stock).
July 14, 2026
Reply from Peter Tyson
We are so pleased to hear about your positive experience with our team and services. Thank you for your kind words about our quick deliveries, pricing, and attentive after-sales support. We truly appreciate your feedback!
Well PT got it right this time
Well PT got it right this time. My last couple of orders were delivered in unsealed boxes which was cause for concern. This time the box was sealed and also placed inside a sealed poly bag, so thanks for that PT. I'm chuffed to bits with the Sennheisers, sold at a great price. Delivery was also pretty quick. Thanks for restoring my faith PT.
July 14, 2026
Reply from Peter Tyson
We're so pleased to hear that your recent order arrived securely sealed and that you're delighted with your Sennheisers, Stephen! It's fantastic to know we've restored your faith and that you're happy with the great price and quick delivery.
Ordered an amp traded in my old one(got…
Ordered an amp traded in my old one(got a very good price for my old one) then ordered a cd player. So 2 deliveries and a collection no complaints all went well.
July 14, 2026
Reply from Peter Tyson
We're delighted to hear that your experience with us, from trading in your old amp to receiving your new CD player, went so smoothly. Thank you for your positive feedback, Jeff!
Great device, great seller
Quick and secure dispatch of the product. Device exactly as described and I'm really enjoying using it. Competitively priced, I am delighted with the experience and I would recommend both DAP and seller.
July 13, 2026
Reply from Peter Tyson
We're so pleased to hear that you are delighted with your new device and that it was exactly as described. We appreciate your recommendation, Martin!
Excellent service
Excellent service. A faulty product was returned without any fuss whatsoever and a refund issued promptly.
July 14, 2026
Reply from Peter Tyson
We're so pleased to hear that the return of your faulty product was handled smoothly and that your refund was issued promptly. Customer satisfaction is our priority!
Good place to buy stuff from
Really easy to buy and it got delivered exactly when they said it would
July 14, 2026
Reply from Peter Tyson
We're so pleased you found the buying process easy and that your delivery arrived exactly when expected. Thank you for your positive feedback!
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