Banner for Peter Tyson

Peter Tyson Reviews 

14,240
TrustScore 5 out of 5

4.9

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Evaluating 3,228 reviews, reviewers overwhelmingly had a great experience with this company, consistently highlighting the exceptional quality of the items. Customers frequently praise the fast delivery service, noting that orders arrive promptly and that transactions run efficiently from start to finish. Many people also deeply appreciate the helpful support team, competitive prices, and the exceptionally smooth online ordering process. However, some reviewers were not happy with occasional delivery and packaging issues, mentioning delayed dispatch, damaged boxes, or parcels left outside. A few other people also felt that certain product specifications, minor accessories, or delivered items did not fully meet their expectations upon arrival.

What people talk about most

Delivery service

Users describe positive interactions with delivery service, highlighting fast shipping times and items... See more

Product

Reviewers mention positive feedback about product quality, noting items arrive in pristine condition and... See more

Service

Customers had positive experiences with service, often highlighting prompt support and helpful advice.... See more

Price

Consumers find price to be positive, frequently highlighting competitive and great sale rates across a wide... See more

Order

Clients share positive opinions on order, highlighting straightforward online purchases and fast deliveries.... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I ordered on line and was well impressed with efficiency the transaction took place, they keep me informed right up to the point where the courier handed over the goods. They send a follow up email to... See more

Company replied

Rated 5 out of 5 stars

Recent purchase of a Loewe radio was great. The pricing was excellent - the best around. Delivery was fast and efficient. Communication was generally excellent, although a small query raised by emai... See more

Company replied

Rated 5 out of 5 stars

I bought a Topping DX5 II from Peter Tyson. Finding the product online was a breeze, and there were various options (new/refurbished/ex-display), so I was able to purchase at a price that was afford... See more

Company replied

Rated 5 out of 5 stars

Eversolo DMP8 gen2 Streamer , Ordered online with a part exchange of my old streamer , valuation of p/x was very fair and a very easy process . Good price on new streamer very quick delivery . Overall... See more

Company replied



Company details

  1. Electronics Store
  2. Appliance Store
  3. Hi-fi shop
  4. Home Theater Store
  5. Home Audio Store
  6. TV store

Written by the company

Peter Tyson is a leading independent audio and visual retailer, offering an extensive range of products from the world’s most popular brands online and across our retail stores. Family-owned and trading since 1966, we’ve built a loyal community of customers through expert advice, outstanding service and a genuine passion for quality audio and visual technology. With knowledgeable specialists, flexible finance options, our marketing leading Trade In & Save programme and free delivery on most products, you’re in capable hands with Peter Tyson

petertyson.co.uk

Written by the company


Contact info

4.9

Excellent

TrustScore 5 out of 5

14K reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.9

All reviews

(14,240)

3,079 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Always a fantastic company to deal with.

Always a fantastic company to deal with. I've bought many products from them over the years and the service has always been exceptional.

Big thank you to Ben who went out of his way to correct an order (I ordered the incorrect model) before anything was shipped. The attention to detail is really something you can rely on when dealing with Peter Tyson.

Prices and shipping speed are always of the highest standard.

Thank you for all your continued excellent service.

September 8, 2026
Unprompted review
Rated 5 out of 5 stars

Top service

Quick delivery great price, was advertised as nearly new, it looked like brand new great service from start to finish id highly recommend this company

August 25, 2026
Rated 5 out of 5 stars

Great service,

Really helpful staff, great prices. Speakers ( and previous amp order) delivered quickly and well packaged. Requests for support were answered quickly as well. Can't fault them.

August 24, 2026
Rated 4 out of 5 stars

We were very impressed with the…

We were very impressed with the portable speaker. We got the Bang and Olufsen Beo sound A1. The price was very good as it was offered with over £100 off the rrp and it was delivered swiftly. I’ve only given 4 stars as the box was damaged but otherwise, very happy and would definitely buy from Peter Tyson again.

August 24, 2026
Rated 5 out of 5 stars

Best price

Best price
Effective delivery
Good product
Brilliant

August 24, 2026
Peter Tyson logo

Reply from Peter Tyson

We are so glad to hear you found our product brilliant, the delivery effective, and the price the best! Thank you for sharing your experience, Alan.

Rated 5 out of 5 stars

I’m so pleased with my experience with…

I’m so pleased with my experience with Peter Tyson. I purchased an LG G6 OLED TV and soundbar and got a fantastic price. Everything was straightforward, from ordering to delivery, and the products arrived safely and very quickly.
I also contacted customer service a few times with questions, particularly about the warranty, and every person I spoke to was so polite, helpful and reassuring. Nothing was too much trouble.
It’s lovely to find a company that offers great prices and genuinely good customer service. I’m absolutely delighted with my purchase and would definitely recommend Peter Tyson. I’ll certainly be buying from them again! ❤️

August 24, 2026
Peter Tyson logo

Reply from Peter Tyson

We are so pleased to hear about your positive experience with us! It's wonderful to know that you found the ordering and delivery process straightforward and that your products arrived safely and quickly. We are especially glad that our customer service team was able to assist you effectively with your warranty questions. We truly appreciate your kind words and recommendation; we look forward to serving you again, Natalia!

Rated 5 out of 5 stars

Very early Christmas present !!!

Having been a great fan of this particular make of high end hi fi for nearly fifty years , to find a 2nd Generation model on offer was too good to miss , so my Christmas present from my Wife arrived four months early. Thanks Peter Tyson for a speedy delivery and making an old man very happy 😊.

August 24, 2026
Peter Tyson logo

Reply from Peter Tyson

Nothing makes us happier than sharing our love of great Hi-Fi! We hope you get many years of enjoyment out of your present, Steve.

Rated 5 out of 5 stars

Great communication

Great communication, fast delivery and excellent item as i wanted. Thanks 🙏

August 24, 2026
Peter Tyson logo

Reply from Peter Tyson

We are so pleased to hear that you had such a positive experience with us, Suren! We always strive for great communication and fast delivery, and we're delighted the item was exactly what you wanted.

Rated 5 out of 5 stars

Great Deals from Peter Tyson

The overall look and feel of the Eversolo Play with 5inch Touch Screen and Dali Kupid Speakers is an appealing and effective look for any living room or music area. It has features that allow you to add to the system dependant on your specific requirements.

Ease of Set up
Very easy to set up and link to WIFI. It was good to be able to add an external CD drive; which again is very easy to do; its just plug and play.
It also has the benefit of being able to add a SSD Hard drive again which is made simple to do with this model of system; although not necessary unless you want to store CD albums.

Using the System
Navigating through the menus is straight forward and simple to use.
Adding the external Drive has given us the benefit of storing all our CDs, with the Eversolo Play searching the internet for the album art and track names which then appears across the 5 inch touch screen at front of the system which is lit. If it can’t find that CD you can actually edit by adding the name of CD and track if you wanted to do so.

Set up to the Television.
Using the e-Arc from HDMI socket on your TV to the socket on the Eversolo Play unit, using an HDMI cable (not supplied) attached this now allows you to use your TV remote control when using the TV with the Eversolo Play and Dali Kupid Speakers.

Using the Dali Kupid Bookshelf speakers with black ash finish, supply the room with a great sound quality that is effective with the unit listening to music or with the TV.
The speakers can be wall mounted if that is your preference with small brackets and screws which are supplied with the speakers.

Likes
Unit has a good weight to it.
Nice clear 5inch touch screen
Looks neat and tidy unit
Compact Unit
Excellent sound quality
Screen light up and gives the album art or the station you’re listening too.
Sits neatly on the TV unit, around the volume button is also lit.
Great facility of being able to listen to music from your existing NAS Drive if attached to the same network.

Dislikes
the finish on the metal case of the unit. Anodised finish that if you catch with fingernail leaves a white mark; although this does wipe off I would prefer a gloss look personally.
No remote control to enable volume control when listening to music, can use TV remote when using it with the TV as previously mentioned.
No head phone socket which would be preferable to be able to listen when others don’t want any music or noise.

September 4, 2026
Unprompted review
Peter Tyson logo

Reply from Peter Tyson

Thank you for sharing a detailed review of your recent purchases, this will be so helpful to others when at the decision stage. Thank you for choosing Peter Tyson.

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look