Recent purchase of a Loewe radio was great. The pricing was excellent - the best around. Delivery was fast and efficient. Communication was generally excellent, although a small query raised by emai... See more
Company replied
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I bought a Topping DX5 II from Peter Tyson. Finding the product online was a breeze, and there were various options (new/refurbished/ex-display), so I was able to purchase at a price that was afford... See more
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Superb experience with Peter Tyson. Traded my old gear for new Quad 3 amplifier and CD transport. Trade in values were higher than expected. I also traded my Focal speakers for Quad, but the Quads wer... See more
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After receiving excellent advice on the phone I placed my order online to benefit from the limited time offer. My order was handled very efficiently and delivered very quickly. Yet again, Peter Tyson... See more
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Company details
Written by the company
Peter Tyson is a leading independent audio and visual retailer, offering an extensive range of products from the world’s most popular brands online and across our retail stores. Family-owned and trading since 1966, we’ve built a loyal community of customers through expert advice, outstanding service and a genuine passion for quality audio and visual technology. With knowledgeable specialists, flexible finance options, our marketing leading Trade In & Save programme and free delivery on most products, you’re in capable hands with Peter Tyson
petertyson.co.uk
Written by the company
Contact info
Shaddongate, CA2 5TE, CARLISLE, United Kingdom
- 01228546756
- sales@petertyson.co.uk
- www.petertyson.co.uk
4.9
Excellent
14K reviews
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Newcastle staff in store were extremely…
Newcastle staff in store were extremely helpful and knowledgeable. Dealt really well with all my questions . Then setup demo in room and left me to it. Happy owner of a new Naim amp 😀
August 11, 2026
Absolutely wonderful experience.
Absolutely wonderful experience.
The only minor downside was that I couldn't order a Hisense 65" TV and the wall mount to go with it in the same basket, because the delivery options were different. It confused me for a while until I actioned plan B...
Plan B - No problem; two separate transactions made (free 2-day delivery on the £750 TV and I paid £10 extra for faster next day delivery on the £100 wall mount) and they both came via next day delivery, the TV by Fedex and the other by DPD (I think, from memory).
Great products both, delivered perfectly and a joy to use.
I couldn't be more pleased with Peter Tyson and I'm very lucky as they were the only stockist of the particular TV I wanted.
Well done Peter Tyson, and thanks!
August 11, 2026
Quick delivery service
August 10, 2026
May use AI-assist with repliesRead more
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First time I’ve used Peter Tyson
First time I’ve used Peter Tyson. Bought some speakers, turned up the next day, can’t complain at all.
August 10, 2026
Reply from Peter Tyson
We're delighted to hear that your first experience with us was so positive and that your speakers arrived so quickly! Thank you for sharing your feedback, Alexander.
Reply from Peter Tyson
We're delighted to hear you had such a positive experience with our pricing, communication, and speedy delivery. Thank you for your wonderful feedback!
Great service after mix up incorrect…
Great service after mix up incorrect item shipped rapidly replace and return of item organised
August 10, 2026
Reply from Peter Tyson
We're so pleased to hear that even after a mix-up, our team was able to rapidly replace your incorrect item and organize its return efficiently. Your satisfaction is our priority!
Reply from Peter Tyson
We're so pleased you found our website easy to use and experienced quick delivery. We're especially glad to hear our staff were very helpful! Thank you, Roy.
Spectacular service
Spectacular service. Really lovely product, ran into a minor issue with the device we ordered and they dealt with it so quickly and effectively. Will very happily be shopping with them again.
August 10, 2026
Reply from Peter Tyson
We're so pleased to hear you had such a positive experience with us, especially that we could quickly and effectively resolve the minor issue you encountered. We look forward to seeing you again, Sarah!
Im not going to critisize Peter Tyson…
Im not going to critisize Peter Tyson because they a good company who sell quality products but i do have an issue about deliveries . On one occasion i paid for a specific thursday delivery but it was delivered on a wednesday and the worst thing was it was left at the back of the house in the open air and this was a £2000 streamer , 2 hours later it rained , what would have happened if i hadnt been able to recover it ? Second occasion i paid for a Saturday delivery and it was delived on a friday so i paid £15 for a service i didnt received , once again it was just a stroke of luck someone was in or it wiuld have been left once agaid open to the elements . Please you really need to have a word with DPD because on two occasion now ive paid extra postage fee for a service i didnt recieve . Thanks Geoff Brummitt .
August 6, 2026
Reply from Peter Tyson
We appreciate you taking the time to share your feedback regarding your recent delivery experiences. We understand your frustration when deliveries do not arrive as scheduled, especially when you have paid for a specific service and the items are left in an unsecured location. We are concerned to hear about the issues with your deliveries arriving on incorrect days and the valuable items being left exposed. We are actively reviewing our delivery procedures with our courier partners to prevent such occurrences in the future and ensure that the services you pay for are consistently provided. Your comments are invaluable as we work to improve our customer experience.
Another great deal secured
Another great deal secured, and delivered on the requested revised date, perfect!
August 10, 2026
Reply from Peter Tyson
We're so pleased to hear you secured another great deal with us and that your delivery arrived perfectly on your requested date! Thank you for your positive feedback, Les.
Reply from Peter Tyson
We're so pleased you found the ordering process easy and that your delivery arrived on time. Thank you for your feedback, Martin!
Reply from Peter Tyson
We're delighted to hear about your positive experience with our delivery and pricing, Peter.
Easy-to-navigate website.
Easy-to-navigate website.
Easy selection and payment process.
Efficient and timely delivery service.
August 3, 2026
Reply from Peter Tyson
We are so happy to hear you found our website easy to navigate and our selection and payment process simple. We truly appreciate your kind words about our efficient and timely delivery service, Kevin!
Happy with product
Easy website to navigate, good description of product specifications . Very good follow up of tracking goods. Goods arrived in perfect condition.
August 3, 2026
Reply from Peter Tyson
We're delighted to hear you found our website easy to navigate and appreciated the product descriptions. It's wonderful that the tracking was helpful and your goods arrived in perfect condition, Graham!
Good Customer service and very prompt…
Good Customer service and very prompt delivery. Very pleased with the purchase too.
August 7, 2026
Reply from Peter Tyson
We're so pleased to hear you received good customer service and prompt delivery. Thank you for letting us know you're very happy with your purchase, Paul!
Extremely pleased with W Acoustics Concept 50
Extremely pleased with the service and delivery time. Placed the order and the speakers came the next day.
August 7, 2026
Reply from Peter Tyson
We're so pleased to hear you're extremely happy with our service and the quick delivery of your speakers! Thank you for your wonderful feedback.
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