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Peter Tyson Reviews 

14,030
TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Looking at 3,230 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the extremely fast delivery service and excellent pricing offered on a wide range of audio equipment and electronics. People also note that products arrive securely packaged, in perfect condition, and exactly as described on the website. Some reviewers were not happy with receiving items in damaged or unsealed boxes, causing concerns about packaging standards. Others mentioned having to actively follow up over phone and email to get updates regarding back-ordered or delayed purchases. A few consumers also experienced initial courier issues or minor delivery delays when ordering special equipment.

What people talk about most

Delivery service

Consumers find delivery service to be efficient and timely. Reviewers frequently report that packages arrive... See more

Product

Reviewers mention positive feedback about product quality, noting that items arrive promptly, work perfectly,... See more

Price

Reviewers highlight positive aspects of price, consistently reporting great deals, excellent clearance... See more

Service

Clients share positive opinions on service, consistently highlighting efficiency, speed, and helpfulness... See more

Order

Users describe positive interactions with order, noting that the website is easy to navigate and transactions... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Ordered several items from the company & have found them both helpful & quick with deliveries. Can't fault their pricing. They are also attentive & helpful with after sales service with timely resp... See more

Company replied

Rated 5 out of 5 stars

FiiO player wanted but delivery uncertainty with all sources. Call to PT: issue is with 32GB chips sources. 64GB ok and in stock. PT prices as good as anybody's and free pnp with two wd delivery. Orde... See more

Company replied

Rated 5 out of 5 stars

I have recently spent some time in the Carlisle store I must say the service that I received was second to none the member of staff that assisted me was James Graham I can highly recommend his se... See more

Company replied

Rated 5 out of 5 stars

I've ordered a few items from Peter Tyson, through Amazon UK page, expensive Samsung oled tv through their eBay page and just now i ordered through their own website a pair of heavy Klipsch bookshelf... See more

Company replied



Company details

  1. Electronics Store
  2. Appliance Store
  3. Hi-fi shop
  4. Home Theater Store
  5. Home Audio Store
  6. TV store

Written by the company

Peter Tyson is a market leader in audio, visual and consumer electronics, supplying a huge range of products from popular brands, selling online and via our retail stores. We are a family owned independent business. Trading since 1966, we have established a loyal community of customers, backed by a 4.9-star Trustpilot rating; a testament to our dedication to customer satisfaction and high quality service. With technical expertise, passion for our products, trade in and save program, flexible financing and free next day delivery on most products, you're in capable hands when you choose Peter Tyson.

petertyson.co.uk

Written by the company


Contact info

4.9

Excellent

TrustScore 5 out of 5

14K reviews

5-star
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Asks customers to review

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4.9

All reviews

(14,030)

3,109 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Extremely responsive sales team

and very quick delivery

July 2, 2026
Peter Tyson logo

Reply from Peter Tyson

We are so pleased to know that your delivery was very quick. Thank you for sharing your positive experience with us!

Rated 5 out of 5 stars

I’ve ordered a few things from Peter…

I’ve ordered a few things from Peter Tyson and the experience has been exceptional every time. Delivery has been quick, well packaged and with a good courier that was tracked and arrived when it said they would.
I will always be getting my AV equipment from them in future and can’t recommend them highly enough

July 2, 2026
Peter Tyson logo

Reply from Peter Tyson

We're delighted to hear you've consistently had such exceptional experiences with your orders, Ed! We truly appreciate your kind words about our quick, well-packaged, and tracked deliveries. We look forward to being your go-to for AV equipment in the future.

Rated 5 out of 5 stars

Item arrived quickly and in suitable…

Item arrived quickly and in suitable packaging. Very pleased with it.

July 2, 2026
Peter Tyson logo

Reply from Peter Tyson

We're so pleased to hear that your item arrived quickly and that you're very happy with it. Thank you for your wonderful feedback!

Rated 5 out of 5 stars

Great Service

Fair price, delivered on time, item as described and Peter Tyson always comes through.

June 29, 2026
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Reply from Peter Tyson

We're so happy to hear that you found our pricing fair and that your item was delivered on time and as described. We appreciate your kind words, Scott!

Rated 5 out of 5 stars

very helpful

very helpful. all along buying process

July 1, 2026
Peter Tyson logo

Reply from Peter Tyson

We're so glad to hear that our team was helpful throughout your buying process. We truly appreciate your positive feedback!

Rated 5 out of 5 stars

Great service

Great service, delivery was fast and the price outstanding very competitive

July 1, 2026
Peter Tyson logo

Reply from Peter Tyson

We're so pleased to hear you experienced great service, fast delivery, and outstanding, competitive pricing. Thank you for your feedback, Wayne!

Rated 5 out of 5 stars

Great service

Great service, goods arrived well packaged and on time. Excellent will use again in the future.

July 1, 2026
Peter Tyson logo

Reply from Peter Tyson

We're so pleased to hear you received great service and that your goods arrived well-packaged and on time. We truly appreciate your positive feedback and look forward to serving you again, Steve!

Rated 5 out of 5 stars

Item was cheaper than anywhere else.

Item was cheaper than anywhere else.
Quick delivery.
Item works perfectly.
A straightforward transaction maybe, but can't fault them so 5 stars.

July 1, 2026
Peter Tyson logo

Reply from Peter Tyson

We're delighted to hear you found our pricing competitive and that your item arrived quickly and works perfectly. Thank you for your kind words and 5-star rating, Gordon!

Rated 5 out of 5 stars

Very good customer service

Very good customer service. Cheers

June 30, 2026
Peter Tyson logo

Reply from Peter Tyson

We are so pleased to hear that our customer service met your expectations. We appreciate your kind words, Mohammad.

Rated 5 out of 5 stars

Sonos Beam 2

Bought the Sonos Beam 2, Great soundbar and a great price, communication was good, delivery was excellent, thank you to all involved

June 29, 2026
Peter Tyson logo

Reply from Peter Tyson

We're so happy to hear you're enjoying your new Sonos Beam 2 and that you found a great price! We're also delighted that our communication and delivery met your expectations. Thank you for your wonderful feedback, Stephen!

Rated 5 out of 5 stars

Ortofon 2m black stylus

Great value for money prompt service

June 30, 2026
Peter Tyson logo

Reply from Peter Tyson

We are so pleased to hear that you found great value and received prompt service! Thank you for sharing your positive experience with us, Walter.

Rated 5 out of 5 stars

Great service!

Bought a few items from PT. Always helpful and friendly. Would recommend.

June 30, 2026
Peter Tyson logo

Reply from Peter Tyson

We're so happy to hear that you found our team helpful and friendly, Dean! Thank you for your continued support and for recommending us.

Rated 5 out of 5 stars

Superb to deal with,item was delivered…

Superb to deal with,item was delivered on time,Delivery Guys friendly and efficient.TV is awesome.....highly recommended.

June 30, 2026
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Reply from Peter Tyson

We're so happy to hear that your item was delivered on time and that our delivery team was friendly and efficient! We're thrilled you're enjoying your new TV, Marc.

Rated 5 out of 5 stars

Excellent product

Excellent product, price and superb next day delivery 👍

June 29, 2026
Peter Tyson logo

Reply from Peter Tyson

We're so happy to hear that you enjoyed our product and prices, and that you received your delivery so quickly. Thank you for your wonderful feedback, Ian!

Rated 5 out of 5 stars

Great service

Great service, quick delivery would definitely recommend then.

June 30, 2026
Peter Tyson logo

Reply from Peter Tyson

We're glad you had a great experience with our service and quick delivery. Thank you for your recommendation!

Rated 5 out of 5 stars

I had a projector bought for me 3…

I had a projector bought for me 3 months ago
It recently had a dead pixel
Contacted Peter Tyson who linked me to the manufacturer
After 3 days I was issued a RMA
So contacted Peter Tyson and received new projector following morning
Always helpful always speedy delivery

July 9, 2026
Unprompted review
Peter Tyson logo

Reply from Peter Tyson

We're glad we could assist you quickly with the projector replacement. We always aim to provide speedy and helpful service, and we appreciate you acknowledging our efforts. Thank you for your kind words, Mark!

Rated 5 out of 5 stars

Great pricing

Great pricing, fast service.

June 29, 2026
Peter Tyson logo

Reply from Peter Tyson

We're so pleased to hear that you found our pricing to be great and that our service was fast. We appreciate you choosing us!

Rated 5 out of 5 stars

Excellent customer service

We bought an air conditioning unit from Peter Tyson in July 2025, which unfortunately broke in June 2026. Customer service department could not have been more helpful in dealing with the issue. Quick responses, helpful team and good resolution. Excellent customer service overall!

July 10, 2026
Unprompted review
Peter Tyson logo

Reply from Peter Tyson

We're truly glad to hear our customer service team provided excellent support and a good resolution when your air conditioning unit needed attention. Your positive feedback means a lot to us, thank you.

Rated 5 out of 5 stars

Great price and speedy delivery

Great price and speedy delivery

June 29, 2026
Peter Tyson logo

Reply from Peter Tyson

We're so pleased your order arrived quickly and at a great price. Thanks for choosing us—we look forward to helping you again!

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