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Peter Tyson Reviews 

14,012
TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Reviewers overwhelmingly had a great experience with this company. Customers consistently praise the excellent service, highlighting the helpful and knowledgeable staff who provide quick and efficient support for orders and inquiries. Many people appreciate the competitive pricing and the high quality of the products offered. The delivery service is frequently noted for its speed, reliability, and careful packaging, ensuring items arrive quickly and in good condition. However, some customers also noted that packaging for delivered items, including 'nearly new' or clearance products, occasionally arrived unsealed or damaged, raising concerns about the item's condition upon receipt.

What people talk about most

Delivery service

Users describe positive interactions with delivery service, frequently highlighting the speed and efficiency... See more

Product

Customers had positive experiences with products, frequently praising the quality, price, and accurate... See more

Price

Clients share positive opinions on price, with many reviewers expressing satisfaction with the great and... See more

Service

Consumers find service to be positive, with many reviewers consistently praising the efficient, fast, and... See more

Order

Reviewers highlight positive aspects of order, with many finding the ordering process easy and efficient,... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Ordered several items from the company & have found them both helpful & quick with deliveries. Can't fault their pricing. They are also attentive & helpful with after sales service with timely resp... See more

Company replied

Rated 5 out of 5 stars

I've ordered a few items from Peter Tyson, through Amazon UK page, expensive Samsung oled tv through their eBay page and just now i ordered through their own website a pair of heavy Klipsch bookshelf... See more

Company replied

Rated 5 out of 5 stars

I have recently spent some time in the Carlisle store I must say the service that I received was second to none the member of staff that assisted me was James Graham I can highly recommend his se... See more

Company replied

Rated 5 out of 5 stars

I bought some nearly new Monitor Audio Bronze 300 7g speakers as I was looking to upgrade my existing set. I spotted these and thought the half price was good even though they were used. Wha... See more

Company replied



Company details

  1. Electronics Store
  2. Appliance Store
  3. Hi-fi shop
  4. Home Theater Store
  5. Home Audio Store
  6. TV store

Written by the company

Peter Tyson is a market leader in audio, visual and consumer electronics, supplying a huge range of products from popular brands, selling online and via our retail stores. We are a family owned independent business. Trading since 1966, we have established a loyal community of customers, backed by a 4.9-star Trustpilot rating; a testament to our dedication to customer satisfaction and high quality service. With technical expertise, passion for our products, trade in and save program, flexible financing and free next day delivery on most products, you're in capable hands when you choose Peter Tyson.

petertyson.co.uk

Written by the company


Contact info

4.9

Excellent

TrustScore 5 out of 5

14K reviews

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Asks customers to review

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4.9

All reviews

(14,012)

3,092 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

FAST RESPONSE & GREAT SERVICE .

FAST RESPONSE & GREAT SERVICE .
ALL DELIVERED QUICKLY

May 13, 2026
Peter Tyson logo

Reply from Peter Tyson

We're glad you had a great experience with our fast response and service. Thank you for your positive feedback and for acknowledging our quick delivery!

Rated 5 out of 5 stars

Excellent customer service from Peter…

Excellent customer service from Peter Tyson. They initially sent the wrong projector model, but they quickly arranged a replacement with no hassle. The whole process was handled professionally and efficiently. I'm very happy with both the service and my purchase.

July 2, 2026
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Reply from Peter Tyson

We're glad to hear that despite the initial mix-up, we were able to quickly resolve the issue and provide you with a hassle-free replacement. It's wonderful to know you're happy with both the service and your purchase! Thank you!

Rated 5 out of 5 stars

Extremely responsive sales team

and very quick delivery

July 2, 2026
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Reply from Peter Tyson

We are so pleased to know that your delivery was very quick. Thank you for sharing your positive experience with us!

Rated 5 out of 5 stars

I’ve ordered a few things from Peter…

I’ve ordered a few things from Peter Tyson and the experience has been exceptional every time. Delivery has been quick, well packaged and with a good courier that was tracked and arrived when it said they would.
I will always be getting my AV equipment from them in future and can’t recommend them highly enough

July 2, 2026
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Reply from Peter Tyson

We're delighted to hear you've consistently had such exceptional experiences with your orders, Ed! We truly appreciate your kind words about our quick, well-packaged, and tracked deliveries. We look forward to being your go-to for AV equipment in the future.

Rated 5 out of 5 stars

Item arrived quickly and in suitable…

Item arrived quickly and in suitable packaging. Very pleased with it.

July 2, 2026
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Reply from Peter Tyson

We're so pleased to hear that your item arrived quickly and that you're very happy with it. Thank you for your wonderful feedback!

Rated 5 out of 5 stars

Great Service

Fair price, delivered on time, item as described and Peter Tyson always comes through.

June 29, 2026
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Reply from Peter Tyson

We're so happy to hear that you found our pricing fair and that your item was delivered on time and as described. We appreciate your kind words, Scott!

Rated 5 out of 5 stars

very helpful

very helpful. all along buying process

July 1, 2026
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Reply from Peter Tyson

We're so glad to hear that our team was helpful throughout your buying process. We truly appreciate your positive feedback!

Rated 5 out of 5 stars

Great service

Great service, delivery was fast and the price outstanding very competitive

July 1, 2026
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Reply from Peter Tyson

We're so pleased to hear you experienced great service, fast delivery, and outstanding, competitive pricing. Thank you for your feedback, Wayne!

Rated 5 out of 5 stars

Great service

Great service, goods arrived well packaged and on time. Excellent will use again in the future.

July 1, 2026
Peter Tyson logo

Reply from Peter Tyson

We're so pleased to hear you received great service and that your goods arrived well-packaged and on time. We truly appreciate your positive feedback and look forward to serving you again, Steve!

Rated 5 out of 5 stars

Item was cheaper than anywhere else.

Item was cheaper than anywhere else.
Quick delivery.
Item works perfectly.
A straightforward transaction maybe, but can't fault them so 5 stars.

July 1, 2026
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Reply from Peter Tyson

We're delighted to hear you found our pricing competitive and that your item arrived quickly and works perfectly. Thank you for your kind words and 5-star rating, Gordon!

Rated 5 out of 5 stars

Very good customer service

Very good customer service. Cheers

June 30, 2026
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Reply from Peter Tyson

We are so pleased to hear that our customer service met your expectations. We appreciate your kind words, Mohammad.

Rated 5 out of 5 stars

Sonos Beam 2

Bought the Sonos Beam 2, Great soundbar and a great price, communication was good, delivery was excellent, thank you to all involved

June 29, 2026
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Reply from Peter Tyson

We're so happy to hear you're enjoying your new Sonos Beam 2 and that you found a great price! We're also delighted that our communication and delivery met your expectations. Thank you for your wonderful feedback, Stephen!

Rated 5 out of 5 stars

Ortofon 2m black stylus

Great value for money prompt service

June 30, 2026
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Reply from Peter Tyson

We are so pleased to hear that you found great value and received prompt service! Thank you for sharing your positive experience with us, Walter.

Rated 5 out of 5 stars

Great service!

Bought a few items from PT. Always helpful and friendly. Would recommend.

June 30, 2026
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Reply from Peter Tyson

We're so happy to hear that you found our team helpful and friendly, Dean! Thank you for your continued support and for recommending us.

Rated 5 out of 5 stars

Superb to deal with,item was delivered…

Superb to deal with,item was delivered on time,Delivery Guys friendly and efficient.TV is awesome.....highly recommended.

June 30, 2026
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Reply from Peter Tyson

We're so happy to hear that your item was delivered on time and that our delivery team was friendly and efficient! We're thrilled you're enjoying your new TV, Marc.

Rated 5 out of 5 stars

Excellent product

Excellent product, price and superb next day delivery 👍

June 29, 2026
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Reply from Peter Tyson

We're so happy to hear that you enjoyed our product and prices, and that you received your delivery so quickly. Thank you for your wonderful feedback, Ian!

Rated 5 out of 5 stars

Great service

Great service, quick delivery would definitely recommend then.

June 30, 2026
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Reply from Peter Tyson

We're glad you had a great experience with our service and quick delivery. Thank you for your recommendation!

Rated 5 out of 5 stars

I had a projector bought for me 3…

I had a projector bought for me 3 months ago
It recently had a dead pixel
Contacted Peter Tyson who linked me to the manufacturer
After 3 days I was issued a RMA
So contacted Peter Tyson and received new projector following morning
Always helpful always speedy delivery

July 9, 2026
Unprompted review
Peter Tyson logo

Reply from Peter Tyson

We're glad we could assist you quickly with the projector replacement. We always aim to provide speedy and helpful service, and we appreciate you acknowledging our efforts. Thank you for your kind words, Mark!

Rated 5 out of 5 stars

Great pricing

Great pricing, fast service.

June 29, 2026
Peter Tyson logo

Reply from Peter Tyson

We're so pleased to hear that you found our pricing to be great and that our service was fast. We appreciate you choosing us!

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