Love the coverage, and the reimbursement process which makes filing a claim and getting refunds super easy and quick. Love the website. But why do you need two months of premiums up front ? None of... See more
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Review summary
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Christine was very polite, knowledgeable and helpful in deciding which policy to subscribe to for our dog. She did not make me feel rushed and took her time with any questions.
My wait time on hold for a representative was minimal. The agent Rosie was very helpful and friendly. She went over all the information and answered my questions I accomplished what I needed to d... See more
Elaine was amazing to work with. She’s a true professional and was kind and patient and so thorough in reading through all the coverage and disclosures for the plan I selected. I love our Nationwide c... See more
Company details
- #9 of 15 best companies in Pet Insurance Company
Written by the company
America’s #1 pet insurance provider. Whether they have two legs or four, every family member deserves quality health care. Our pet health insurance plans give you the freedom to use any vet, anywhere, including specialists and emergency providers. Nationwide offers industry-leading pet health insurance for dogs, cats, birds and exotic pets. Over 1 million pets protected!
Contact info
P.O. Box 183143, 43218, Columbus, United States
- 800-540-2016
- customercare@petinsurance.com
- www.petinsurance.com
4.4
Excellent
4K reviews
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The agent called back as he said he…
The agent called back as he said he would and when I asked for suggestions he gave great suggestions one thing that I do miss is the percent that was given it used to be 70% versus 50% reimbursement
April 22, 2026
Great fast customer service
April 16, 2026
Quick service
April 15, 2026
I had such a wonderful experience today…
I had such a wonderful experience today with John. He was incredibly patient, attentive, and took the time to explain everything so clearly. You can tell he truly cares. Thank you so much for your kindness and support with Esmeralda!
April 22, 2026
The policy i had for years which was in…
The policy i had for years which was in auto renew, wasn't renewed in Florida and as I was traveling i didn't realize the policy had not renewed. Thankfully the new policy is less expensive than it was previously (coverages are different too), but overall I am pleased I was able to get my pet again covered.
April 22, 2026
Ease of use.
April 15, 2026
It was an easy process
It was easy to get a plan in place. Customer service is friendly and responsive if you have an issue. Plan was very affordable compared to other places I looked.
April 11, 2026
Friendly and professional customer…
Friendly and professional customer service. Thoroughly explained all important information. Variety of products for my pet needs.
April 15, 2026
Past experience has been great!
We have had experience with the coverage and are very satisfied!
April 22, 2026
Exactly experience affordable coverage…
Exactly experience affordable coverage easy to access and review
April 22, 2026
Easy to apply and quick response
Easy to apply and quick response. Emails with updates during application status are perfect.
April 20, 2026
My interaction with Christine was…
My interaction with Christine was great.
She was very knowledgeable and friendly!!!
April 21, 2026
Answered all my questions and explained…
Answered all my questions and explained the plans and costs
April 14, 2026
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