Pet Tags UK Reviews 

775
TrustScore 5 out of 5

4.8

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Rated 5 out of 5 stars

Great value, quality product. They engraved & despatched my order of 2 tags the same day & surprisingly for Royal Mail arrived next day. As my address can be hard to find I also managed to include w3... See more

Rated 5 out of 5 stars

Initially, due to Royal Fail....I mean Royal Mail somehow losing the original tag, I contacted the company again and they sent out a replacement without question. I can confirm the customer service... See more

Company replied

Rated 5 out of 5 stars

I recently purchased two pet tags from Pet Tags UK and I'm thrilled with my purchase! The quality is exceptional, crafted with care and durability. The engraving is clear and easy to read. Ordering wa... See more

Rated 5 out of 5 stars

This pet supplies store has fast delivery, which means my fur babies are always stocked up on their favorite goodies. They can't get enough, and I couldn't be happier with the service!

Company details

  1. Pet Store

Information provided by various external sources

High quality custom engraved pet tags for dogs, cats, puppies & kittens. Choose shape, fonts and colour. Free first class delivery.


Contact info

4.8

Excellent

TrustScore 5 out of 5

775 reviews

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4.8

All reviews

(775)

3 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Discover the Perfect Pet Tags: Pet Tags UK Delivers Safety and Styl

I recently purchased two pet tags from Pet Tags UK and I'm thrilled with my purchase! The quality is exceptional, crafted with care and durability. The engraving is clear and easy to read. Ordering was easy, with a user-friendly website and prompt delivery. The packaging was secure, protecting the tags. Pet Tags UK has exceeded my expectations in every way!

June 4, 2023
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Rated 5 out of 5 stars

Good quality and fast service.

It's really easy to use their website and order the ID tags. They are a great price and excellent quality and it was so quick from order to delivery. Second time using them and one very happy customer.

March 16, 2023
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Rated 1 out of 5 stars

Awful company, avoid.

Awful company, trying to get a refund but I am being ignored.

January 30, 2023
Pet Tags UK logo

Reply from Pet Tags UK

Hi Sarah,

Sorry that we did not respond to your initial enquiry quickly. We are a family owned and run business and were away for the weekend on holiday with little internet access.

We did post our your order on time via Royal Mail 1st class and I can only apologies that it didn't arrive next day for you.

I'm glad you have now received your order, but disappointed that you have requested a refund because you decided to buy elsewhere - and then left us multiple 1 star reviews on here.

Nevertheless, we will be providing you with a full refund once we have received the returned order as per our refund policy, and I'm sorry we didn't live up to your expectations.

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Rated 1 out of 5 stars

Undelivered

Understanding the current situation with postage, and the expectations of the Christmas being busy however, this experience has now revolved me to a reviewing this as a poor experience with the no response on a delivery update and having contacted you specifically via telephone and email, still no response. I purchased this on 14th December to surprise my partner of the new addition to our family. Postage first class, and identified to be delivered on Monday 19th, I’ve had to purchase a tag elsewhere double than the price originally paid, so unfortunately disappointed with this service, with no explanation or communications resolved to the issue.

December 22, 2022

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