Pharmacy24 Reviews 170

TrustScore 4 out of 5

4.2

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Review summary

Based on reviews, created with AI

Reviewers had a great experience with this company. Customers consistently praise the efficient and fast delivery service, often noting that products arrive sooner than expected and are well-packaged. Many people appreciate the ease of the ordering process and the user-friendly website, making transactions smooth and convenient. The availability of desired products at reasonable prices is also a frequently highlighted positive aspect. However, some customers also noted issues with order delivery, including packages not arriving or being delivered to incorrect locations. A few other people also felt that communication regarding order status and shipping costs could be more transparent, with some experiencing delays or unexpected charges.

What people talk about most

Order

Customers had ambiguous experiences with order. Many reviewers praise the easy, fast, and convenient ordering... See more

Delivery service

People report positive experiences with delivery service. Many customers praise the fast shipping times, with... See more

Product

Reviewers mention positive feedback about product. Customers appreciate the availability of desired items,... See more

User experience

Reviewers highlight positive aspects of user experience. Many customers found the online ordering process to... See more

Service

Consumers find service to be positive. Many reviewers praise the excellent and fast service, with some... See more

Based on these reviews

Rated 4 out of 5 stars

Quick service. I got exactly what I ordered. I was a little concerned as I had not heard of the store before, but am very glad to have found it. Small complaint for dinged box, but I understand the re... See more

Company replied

Rated 5 out of 5 stars

My order took a bit longer to arrive. What I appreciated was the solid packaging and how well everything was protected. The support team stayed in touch and guided me throughout, which made the delay... See more

Company replied

Rated 5 out of 5 stars

I've ordered from you many times before and it's always a smooth transaction and prompt delivery. Excellent service. I appreciate what you do. Great job!

Company replied

Rated 5 out of 5 stars

The ordering process was simple, easy and fast. I can't review/rate the product as i have not received it but received the reminder to do the review. As per tracking, I should receive the parcel in 2... See more

Company replied


Company details

  1. Online Pharmacy

Written by the company

Pharmacy24 is one of the leading pharmacies in British Columbia. We are open 7 days a week to serve better service to the customers. Our Prescription Reminder service makes it easier to manage your repeat prescriptions. It is a convenient way for you saving you time, and is simple to arrange your medicines. We pharmacy store available in 3 locations:- Abbotsford, Chilliwack, and Vancouver. Our mission is to bring healthcare within the reach of every individual. We are committed to the achievement and maintenance of excellence in education, research and healthcare for the benefit of humanity


Contact info

4.2

Great

TrustScore 4 out of 5

170 reviews

5-star
4-star
3-star
2-star
1-star

Replied to 73% of negative reviews

Typically replies within 1 week

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Rated 5 out of 5 stars

Ordering from the other side of the…

Ordering from the other side of the country and FAST delivery. Excellent service !

April 8, 2026
Pharmacy24 logo

Reply from Pharmacy24

Thanks, Jean! Love hearing that—fast delivery is what we aim for, no matter the distance 😊. Appreciate your kind words!

Rated 5 out of 5 stars

Fast and easy to understand website

Fast and easy to understand website. I look forward to dealing with them again when needed.

April 4, 2026
Pharmacy24 logo

Reply from Pharmacy24

Appreciate it, Darryl! Glad the website made things quick and easy for you.

Rated 5 out of 5 stars

World Class Service

The people here are absolutely lovely. I live in the USA and had an order lost during delivery. The understanding people at Pharmacy 24 resent the order with expedited delivery. I was so thankful. I will always do business with Pharmacy 24.

April 5, 2026
Pharmacy24 logo

Reply from Pharmacy24

Thank you, K.K.! We’re glad we could resolve the issue and ensure your order reached you. We truly appreciate your loyalty and support.

Rated 5 out of 5 stars

Helpful

Helpful, thks

April 4, 2026
Pharmacy24 logo

Reply from Pharmacy24

Thanks so much, Thi! Glad we could help, really appreciate you taking a moment to share that 😊

Rated 5 out of 5 stars

Fast and convenient order process

Fast and convenient order process, great website. Happy to support this business.

April 3, 2026
Pharmacy24 logo

Reply from Pharmacy24

Thank you for your kind feedback! We're glad you found the order process fast and convenient. We truly appreciate your support and look forward to serving you again.

Rated 5 out of 5 stars

Really easy ordering and fast shipping!

Really easy ordering and fast shipping!
For an international order the shipping was super quick in my opinion. Excellent service. Thank you!

March 13, 2026
Pharmacy24 logo

Reply from Pharmacy24

Thank you for your wonderful feedback! We're so glad to hear that ordering was easy and that your international shipping arrived quickly. We truly appreciate your support and hope to serve you again soon.

Rated 5 out of 5 stars

The ordering process was simple

The ordering process was simple, easy and fast. I can't review/rate the product as i have not received it but received the reminder to do the review. As per tracking, I should receive the parcel in 2 days, due to Pharma and my location are in opposite end of the country. Still waiting for product.

March 16, 2026
Pharmacy24 logo

Reply from Pharmacy24

Thank you, Monique. We’re glad you found the process simple. As per tracking, your order is on its way and expected shortly. Please feel free to reach out if you need any assistance.

Rated 5 out of 5 stars

Great price, fast shipping ….. appreciate it!

Appreciated that the item I wanted was available and very reasonably priced. The shipping fee was unfortunate, but because the item was cheaper, I just got multiples to get to the point that the savings paid for the shipping. The shipping was FAST, and everything came intact and exactly as ordered and expected. I will use them again, and I think you should give them a try!

March 3, 2026
Rated 1 out of 5 stars

Worst customer service

The order was altered without my consent, I tried to reach out via every possible channel- the team isn’t responsive in any way. I cancelled the order minutes after receiving the email about them changing it, I was still charged and on top of that - haven’t received anything

February 16, 2026
Rated 5 out of 5 stars

Voice blood pressure monitor

This is the exact same product I had. So it is great. Very happy with it. Thank you.

February 10, 2026
Pharmacy24 logo

Reply from Pharmacy24

Thank you for your wonderful feedback .

We’re pleased to know the voice blood pressure monitor met your expectations and that you’re satisfied with your purchase. Your comments are truly appreciated and help reinforce our commitment to providing reliable products and service.

Rated 5 out of 5 stars

User friendly website

User friendly website, quick checkout, and an updated on shipping prior to purchase so I was already aware of possible delays.

February 14, 2026
Pharmacy24 logo

Reply from Pharmacy24

Thank you for your thoughtful feedback.

We appreciate you highlighting the ease of navigating our website, the smooth checkout process, and the advance shipping updates.

Rated 5 out of 5 stars

As an American not being able to get…

As an American not being able to get the product I needed Pharmacy
24 really came through and it didn’t take too long.

November 7, 2025
Pharmacy24 logo

Reply from Pharmacy24

Thank you so much, Felicia! We’re really glad we could help you get what you needed and that it arrived in a reasonable time. We truly appreciate your kind words!

Rated 5 out of 5 stars

Great vendor

Great, fast vendor!

November 25, 2025
Pharmacy24 logo

Reply from Pharmacy24

Thank you so much Belinda for your kind words and 5-star! It's always our goal to provide a seamless experience, and your feedback truly means a lot to us.

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