Well its my first time ordering from this company and I like that my products arrived in a timely manner and was box up and packaged well.
Company replied
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
My order took a bit longer to arrive. What I appreciated was the solid packaging and how well everything was protected. The support team stayed in touch and guided me throughout, which made the delay... See more
Company replied
The ordering process was simple, easy and fast. I can't review/rate the product as i have not received it but received the reminder to do the review. As per tracking, I should receive the parcel in 2... See more
Company replied
I'm so happy that this product is available over the counter to US citizens. Here, it is a prescription. I have a prescription, but sometimes I am unable to pick mine up in time, or I run out of refil... See more
Company replied
Company details
Written by the company
Pharmacy24 is one of the leading pharmacies in British Columbia. We are open 7 days a week to serve better service to the customers. Our Prescription Reminder service makes it easier to manage your repeat prescriptions. It is a convenient way for you saving you time, and is simple to arrange your medicines. We pharmacy store available in 3 locations:- Abbotsford, Chilliwack, and Vancouver. Our mission is to bring healthcare within the reach of every individual. We are committed to the achievement and maintenance of excellence in education, research and healthcare for the benefit of humanity
Contact info
#108 – 2777 Gladwin Rd Abbotsford, BC, V2T 4V1, Abbotsford, Canada
- (604) 966-2383
- info@pharmacy24.ca
- www.pharmacy24.ca
4.1
Great
214 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 88% of negative reviews
Typically takes over 1 month to reply
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Reply from Pharmacy24
Thanks so much, Bob! We really appreciate your feedback and are glad the service met your expectations.
Where is my order
Where is my order? It’s been 13 days and I haven’t received anything !!!!!!
Is this a scam or what?!!!!
January 2, 2026
Reply from Pharmacy24
Hi Ella, we’re really sorry for the frustration. According to Canada Post tracking, your order was delivered on January 12 at 2:34 pm. Sometimes parcels are left in a community mailbox or received by someone else at the address. Please reach out to us info@pharmacy24.ca directly and we’ll be happy to help investigate further.
Exactly what I order at a great price
Exactly what I order at a great price. Shipped and arrived promptly. Very happy
January 8, 2026
Reply from Pharmacy24
Thanks, Shannon! Glad your order showed up fast and was exactly what you expected. Love hearing that 😊
Reply from Pharmacy24
Thanks so much! 😊
We’re glad ordering was quick and easy for you. Appreciate you taking a moment to share that with us!
I've ordered from you many times before…
I've ordered from you many times before and it's always a smooth transaction and prompt delivery. Excellent service. I appreciate what you do. Great job!
January 9, 2026
Reply from Pharmacy24
Thank you so much, Nancy, for your continued support and kind words! We're truly grateful for your loyalty and are delighted to hear that your experiences with us have been consistently smooth and satisfying. Your appreciation means a lot to our team. We look forward to serving you again soon! 😊
A bit slow but legit seller!
So far no communication on the status of my order and my email has gone unanswered ! Update: they did respond and I received my package .
January 1, 2026
Reply from Pharmacy24
Hi Nushi,
We're sorry for the lack of updates and missed email responses. Your order is currently in transit and expected to be delivered today between 9:30 AM and 1:30 PM.
We truly value your feedback and are working to improve our communication. If your experience improves, we'd be grateful if you considered updating your review.
Thank you for your patience!
Reply from Pharmacy24
Thank you, John! We’re delighted you’re pleased with the product and glad it’s available to our U.S. customers. We truly appreciate your support.
Really happy with shipping speed
Really happy with shipping speed. Product is quickly delivered at my doorstep. Thanks pharmacy24
December 17, 2025
Reply from Pharmacy24
Thank you so much, Karan! We're delighted to hear that you were happy with the shipping speed and that your order arrived quickly at your doorstep. We truly appreciate your kind words and your trust in Pharmacy24.
Quick delivery
November 30, 2025
Reply from Pharmacy24
Thank you so much, JJS! We appreciate your support and look forward to serving you again!
Solid support and delivery updates
My order arrived faster than expected and the packaging was very secure, everything was well protected. Smooth experience.
December 17, 2025
Reply from Pharmacy24
Thank you so much, Jessica, for your wonderful feedback! Your satisfaction means a lot to our team. Thanks you again!
Delayed delivery, but great support
My order took a bit longer to arrive. What I appreciated was the solid packaging and how well everything was protected. The support team stayed in touch and guided me throughout, which made the delay much easier to deal with. Overall, still a good experience with pharmacy24.
December 17, 2025
Reply from Pharmacy24
Thank you, Emily, for your honest and thoughtful feedback.
Reply from Pharmacy24
Thank you, David, for your feedback! We're glad you found our prices great, it’s our goal to offer quality and value to our customers. Looking forward to serving you again!
I haven't received my order
I haven't received my order if I wanted my money I wouldn't have bought the product..I would like to have the product I purchased
November 30, 2025
Reply from Pharmacy24
Dear James,
Thank you for reaching out. We're truly sorry to hear that you didn't receive your order. We understand how frustrating this can be and apologize for any inconvenience caused.
Please note that a full refund has already been processed for your order as a resolution. If you have any further questions or if there’s anything else we can assist you with, please don’t hesitate to let us know.
We appreciate your understanding and hope to serve you better in the future.
Warm regards,
Pharmacy24
Customer Support Team
Quick shipping
Quick shipping, recieved an otc item unavaiable in a different country. Thank you for eliminating my issues
December 1, 2025
Reply from Pharmacy24
Hi Anthony,
Thank you for your kind feedback! We're glad to hear your order arrived quickly and helped solve your issue. We truly appreciate your support!
Best regards,
Pharmacy24
I ordered two neck braces
I ordered two neck braces. They processed the order. your company sent me notifications that our order had been shipped.
You then contacted me and said we are processing your credit.
I contacted the company left a message and said what has happened when I really want this product.
Nobody returned my call.
Waiting for my credit card statement to see if I have a credit, but I'm very disappointed with the service. Somebody could've notified me that the product wasn't available. I'm not sure what happened.
Regards,
Teresa
November 20, 2025
Reply from Pharmacy24
Dear Teresa,
We're truly sorry for the confusion and inconvenience you experienced with your recent order. We understand how frustrating this situation must have been, especially when you were expecting the product and didn’t receive timely communication.
Please note that a full refund has already been processed for your order. However, we sincerely apologize for the lack of clarity and follow-up on our part. Your feedback is extremely valuable, and we are actively working to improve our communication so this doesn’t happen again.
If there's anything more we can do to assist or if you’re still interested in the product once available, please feel free to reach out, we’d be happy to help.
Kind regards,
Pharmacy24,
Customer Support Team
Shipping was fast!
November 20, 2025
Reply from Pharmacy24
Hi Michael,
Thank you for your feedback! We're glad to hear your order arrived quickly. We appreciate your support!
Best regards,
Pharmacy24
Avoid this site
recently placed an order with Pharmacy 24 and was very disappointed with the experience. The website did not show the shipping cost until after I had already completed the order, which felt misleading and not at all transparent.
Immediately after seeing the final charge, I emailed to cancel the order and also tried calling their customer service. Unfortunately, no one responded to my email, and my calls went unanswered. Despite my immediate cancellation request, the order was still shipped out with no communication from them at all.
Overall, my experience felt unprofessional and lacking in transparency. I hope the company improves its communication and checkout process, because customers should be able to see all fees upfront and expect timely support.
December 2, 2025
Unprompted review
Package never made it to me even though…
Package never made it to me even though I put the correct mailing address. When I reached out to them and LinkedIn we had back and forth conversation about my package arriving as they had said that it had been delivered but I have a camera in the camera never showed anybody to deliver my package so they sent the package back. The last update that I have is that it's been delivered to Surrey,BC. I also noticed that I have not heard anything on the follow up of where my package is and when it will be delivered. I'm going to request a refund
November 12, 2025
Unprompted review
Reply from Pharmacy24
Hi Cecilia,
Thank you for the kind words! We're delighted to hear that everything went smoothly and your order arrived just as expected.
Best regards,
Pharmacy24
Got what I ordered in a timely manner.
November 1, 2025
Reply from Pharmacy24
Thank you so much, Julie! We're glad to hear your order arrived on time. We truly appreciate your support and look forward to serving you again in the future!
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