I was hesitant to order from an overseas company with no physical presence in the US but they had the product I was looking for, which was hard to find, and shipping charges were reasonable so I went... See more
Company replied
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I was initially skeptical about Pharmacyclub.net, thinking it might be a scam since I couldn’t find any customer service in Australia. After placing my order, I realized they’re based in Europe. I ema... See more
ESPAÑOL DABAJO!!! At first I thought it was a scam because of some comments I read on the forum, but I called the pharmacy they run in Spain and they told me that yes, it is the same page only... See more
Company replied
Parcel incorrectly labelled not with "Pharmacy club" but some other company called "spring" which led to UK parcel being mistakenly refused - it was crucial eye medication and they refused to send it... See more
Company details
About Pharmacyclub
Written by the company
⭐At PharmacyClub, we combine tradition and the latest technology to offer you the high quality service that you deserve. Since our founding in 1890, we’ve offered our professional services to the pharmaceutical sector, being there for you when you need us.
🏅We are very selective in the brands that we sell, which is why we make sure to highlight the history, prestige and philosophy of each brand in our pharmacy.
✅When it comes to presenting our products, we use high quality images and organize our products by category and brand. Within the categories, you can filter the products according to their properties to see which features each brand can offer you.
🔒Our high investment in technology makes it possible for our online store to be equipped with the best security measures available.
Contact info
Spain
- www.pharmacyclub.net
4.4
Excellent
2K reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 66% of negative reviews
Typically takes over 1 month to reply
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
prompt supply of difficult to find eye…
prompt supply of difficult to find eye medication.
September 30, 2025
Reply from Pharmacyclub
Dear Declan,
Thank you for your message and for your kind words. Here at PharmacyClub we strive to offer the best service possible for our customers and comments like yours help us to improve.
Remember to subscribe to our newsletter not to miss out on our latest promotions and get 5% off your order. 🎁✨
We would like to thank you for trusting us. For any future enquiries, please do not hesitate to contact us, we are here to help.
We wish you a great day!
Sincerely,
The PharmacyClub Team
BETRUG bei Versandkosten
EDIT 15.12.2025 Answer to Pharmacyclub's answer:
1. It took you nearly 7 weeks to answer this rating
2. I can gladly provide each and every interaction with Pharmacy-Club as I still have all the e-mails and all the screenshots from the ordering process
3. It's a bold lie, that your Customer Care team contacted me on this issue.
4. On the contrary, I contacted you several times in order to get a bill/receipt (for my health insurance provider), yet to this day you wouldn't provide what you owe every customer.
5. In all, you truly earned this one star rating and I will never buy at Pharmacyclub anymore.
Preis-Leistungs-Verhältnis, Lieferung und Ware ok. Für den Versand werden CHF 6.90 verrechnet, was handelsüblich ist. Und nun folgt der Hammer! Drei Wochen später erhalte ich eine Rechnung von FedEx über sage und schreibe knapp 30 Franken für die Zustellung. Das heisst, die Versandkosten stehen in keinem Verhältnis mehr zu den Warenkosten. Dies ist nicht nur irreführende Praxis, dies ist unlauter und betrügerisch!
October 27, 2025
Unprompted review
Reply from Pharmacyclub
Dear Customer,
Thank you for sharing your feedback. We’re glad to hear that you were satisfied with the products, delivery time and our shipping service.
Regarding the additional charges invoiced by FedEx, we would like to clarify that these fees correspond to local customs duties, taxes and the courier’s handling charges, which are set by the destination country and the carrier itself. Unfortunately, these costs are outside of our control and are not collected by PharmacyClub.
This information is clearly stated on our website before completing the purchase, and our Customer Care team has already contacted you to indicate where this information can be found, in order to provide full transparency.
We always aim to be as transparent as possible about shipping conditions and potential additional charges for international deliveries, and we regret if this came as an unpleasant surprise.
Should you have any further questions, our team will be happy to assist you.
Kind regards,
The PharmacyClub Team
Great company until something goes wrong
28/10/25: I would like to provide an update regarding my review below. As previously noted, I have placed numerous orders with PharmacyClub and have consistently been satisfied with their service. However, I was disappointed by the delay in resolving the issue concerning my missing order.
I have now received a replacement for the item that was not delivered and am pleased that it has arrived. Nonetheless, I remain somewhat hesitant to place future orders due to the time it took to rectify the matter.
I have previously used PharmacyClub many times and always been very happy with ordering from them. However, I placed an order on 18SEP, received a notification that it had shipped on 19SEP but according to the tracking link, nothing has happened since 24SEP. I contacted PharmacyClub who confirmed they had raised a complaint with the courier company on 06OCT. On 13OCT I sent an email to PharmacyClub asking them to either confirm the delivery date or to refund me for my order to which they responded they had not received any updates from the courier company about my missing parcel. I am not sure how long it takes to locate a parcel that clearly says on the tracking link where it has stopped. It should not take 5 weeks to get an update or for the customer to continuously have to chase customer services. I will make one more attempt to get a refund for my order but I am not sure I will trust ordering from PharmacyClub again due to this.
September 18, 2025
Unprompted review
Reply from Pharmacyclub
Dear An-Magritt Aune,
Thank you for updating your review and for your kind words about the good experiences you’ve previously had with us, we truly appreciate your loyalty.
We’re glad to hear that the replacement order has now arrived safely and that the issue is fully resolved. As a gesture of goodwill for the inconvenience caused during the courier’s investigation, a compensation has already been applied to your account. We hope it makes up a little for the wait.
Although the delay originated from the courier company, we understand how important fast and reliable deliveries are, and we want to reassure you that we are reviewing our internal processes and our communication with the courier involved, so situations like this are handled faster and more efficiently in the future.
Thank you once again for your patience and for choosing PharmacyClub. We would love to have the opportunity to serve you again in the future, with the smooth and pleasant experience you are used to.
We wish you a lovely day.
The PharmacyClub Team
Reply from Pharmacyclub
Hi Kadriye!
Thank you for taking the time to share your experience. We love hearing feedback from our customers!
Our team will be happy to hear that their hard work has paid off! If there is anything else we can do, let us know.
Sign up for our newsletter today to unlock exclusive offers and get 5% off instantly! ✨🎁
Hope to serve you again soon.
Have a wonderful day!
The PharmacyClub Team
Happy with the product and the delivery…
Happy with the product and the delivery time.
October 3, 2025
Reply from Pharmacyclub
Dear Cosmin,
Thank you for your kind words. We are glad to hear that you are happy with our service, and we hope you enjoy your purchase.
We would like to invite you to subscribe to our newsletter. By joining, you’ll not only be the first to hear about our latest news and promotions, but you’ll also receive an exclusive discount on your next order.✨
Please feel free to contact us if we can do anything else for you. We look forward to seeing you again!
Thanks again for choosing PharmacyClub.
Have a wonderful day!
The PharmacyClub Team
Fantastic!!!!!
October 1, 2025
Reply from Pharmacyclub
Hi Roberto,
Thanks a ton for your great review!
We're so happy to hear that we met your expectations. We always do our best to make sure our customers are satisfied. People like you are the reason we love what we do!
And remember to subscribe to our newsletter not to miss out on our latest promotions and get 5% off your order. 🎁✨
If you ever need anything, feel free to contact us. Hope to see you again soon!
All the best,
The PharmacyClub Team
My experience was very positive
My experience was very positive. The product was delivered on time and was precisely what I irdered.
September 30, 2025
Reply from Pharmacyclub
Hi Richard!
Thank you so much for sharing your experience! We’re so happy to hear your product arrived on time and was exactly what you ordered.
Don’t forget to follow us on Instagram 📷@pharmacyclub_net 🌟 for our latest arrivals, special promotions, and an exclusive discount just for our followers.
We really appreciate your trust and can’t wait to see you again soon!
Warm regards,
The PharmacyClub Team
Reply from Pharmacyclub
Dear Trudy,
We truly appreciate your kind words. We’re delighted to know that both our response and delivery met your expectations.
We would like to invite you to subscribe to our newsletter. By joining, you’ll not only be the first to hear about our latest news and promotions, but you’ll also receive an exclusive discount on your next purchase ✨
Thank you once again for your trust. We’re always here to help whenever you need us.
Wishing you a wonderful day!
Warm regards,
The PharmacyClub Team
Easy to order online and quick…
Easy to order online and quick delivery. Love the added samples too!
September 2, 2025
Reply from Pharmacyclub
Hi Amy!
Thank you so much for your review. We’re delighted to hear that you had a lovely experience with us. Providing a smooth and reliable service is very important to us, and it’s always rewarding to know when we’ve achieved that.
We’re also very pleased that you enjoyed the added samples. We love including them as a small way of saying thank you to our customers, and we hope they gave you the chance to discover something new.
Your kind words mean a lot to our team, and we truly appreciate your support. We look forward to welcoming you back again soon!
And remember to subscribe to our newsletter not to miss out on our latest promotions and get 5% off your order✨
Wishing you a great day ahead,
The PharmacyClub Team
Reply from Pharmacyclub
Dear Lynne,
Thank you so much for taking the time to share your review with us. Your feedback is truly appreciated and helps us to keep improving our services.
We’re delighted to hear that you enjoyed your experience with PharmacyClub. Should you need any further assistance, please don’t hesitate to reach out — we’ll be more than happy to help.
To keep up with our latest arrivals and special promotions, feel free to follow us on Instagram: @pharmacyclub_net 📷✨
We look forward to welcoming you back soon.
Wishing you a wonderful day!
The PharmacyClub Team
I never received this product
I never received this product. When I contacted the company saying the photo from FedEx said my address but to photo was not my front door, they simply said “the carrier confirmed it was delivered”.
Not worth fighting over but I’ll never order from this site again.
July 31, 2025
Reply from Pharmacyclub
Dear Deniz,
We are very sorry to read your review and to hear that you feel disappointed. At PharmacyClub we take delivery incidents very seriously and always do our best to assist our customers.
As soon as we received your comment, our team immediately tried to contact you in order to clarify the situation and provide a solution, but unfortunately we did not receive any response. We would still be very happy to help you resolve this. Please reach out to us directly through our customer service team or via chat so we can investigate further and assist you properly.
Your satisfaction is very important to us, and we truly hope to have the opportunity to regain your trust.
Kind regards,
The PharmacyClub Team
Reliable
This is the only company I've found which supplies the only interdental tooth cleaners that work for me. Whenever I order they arrive when expected and quickly.
August 1, 2025
Reply from Pharmacyclub
Hi Ros!
Thanks for the awesome review!
We count ourselves lucky for customers like you. We work hard to meet expectations like yours, and we’re happy to hear we hit the mark for you.
Please feel free to contact us if you have any question or doubt. We can't wait to see you again!
Don’t miss our new arrivals and special promotions, follow us on social media! @pharmacyclub_net 🌟📷
We wish you a great day!
Sincerely,
The PharmacyClub Team
Find somebody else to by your products from
I have been writing PharmacyClub since April because of damaged products, products was not packed correctly.
Now 3 mounts later, they blame the transportation company, and tells its been too long til they can do anything about the damaged products.
Thank you for nothing!
July 29, 2025
Unprompted review
Reply from Pharmacyclub
Dear Daniel,
We are truly sorry to read about your disappointment. At PharmacyClub, we take great care in preparing and protecting our parcels, and we regret that on this occasion your experience did not meet your expectations.
We would like to clarify that when you first contacted us in March about the damaged parcel, we immediately requested photographs so that we could open a claim with the transport company. Unfortunately, without this information, the carrier was unable to process a case, and by the time the photos were later provided, the deadline for claims had already expired.
That said, we did not want you to feel unsupported. As a gesture of goodwill, we provided you with a discount voucher and additional assistance, despite the circumstances being beyond our control.
Your feedback is invaluable to us, and we remain committed to offering our customers reliable service and support.
Please do not hesitate to contact us directly if you have any further questions or concerns, we will be glad to help.
Kind regards,
The PharmacyClub Team
Reply from Pharmacyclub
Hi Gordon!
Thank you for taking the time to share your experience. We love hearing feedback from our customers!
Our team will be happy to hear that their hard work has paid off! If there is anything else we can do, let us know.
Sign up for our newsletter today to unlock exclusive offers and get 5% off instantly! ✨🎁
Hope to serve you again soon.
Have a wonderful day!
The PharmacyClub Team
Reply from Pharmacyclub
Dear customer,
Thank you so much for your kind review.
We truly appreciate your support and are thrilled to hear that you had a great experience with us. It's always a pleasure to serve customers like you, and your feedback means a lot to our team.
If you ever have any questions or need assistance, please don’t hesitate to reach out. We look forward to welcoming you back soon.
Sign up for our newsletter today to unlock exclusive offers and get 5% off instantly! ✨🎁
Have a wonderful day!
Sincerely,
The PharmacyClub Team
Reply from Pharmacyclub
Hi Hoda,
Thanks a ton for your review!
We're so happy to hear that we met your expectations — we always do our best to make sure our customers are satisfied. People like you are the reason we love what we do!
Don’t forget to follow us on Instagram @pharmacyclub_net 📷 You will find the latest information about new products, promotions, giveaways.
If you ever need anything, feel free to contact us. Hope to see you again soon!
All the best,
The PharmacyClub Team
Efficient service
July 1, 2025
Reply from Pharmacyclub
Dear Maurine,
Thank you for your kind words. Here at PharmacyClub we strive to offer the best service possible for our customers.
As we understand that faster shipping is always appreciated, we're continuously working with our logistics partners to improve delivery times.
We would like to thank you for trusting us. For any future enquiries, please do not hesitate to contact us, we are here to help.
We wish you a great day!
Sincerely,
The PharmacyClub Team
Great experience
Great experience; I've been ordering from the US for the past 3 years.
June 30, 2025
Reply from Pharmacyclub
Dear Andrea,
Thanks for the awesome review!
We count ourselves lucky for customers like you. We work hard to meet expectations like yours, and we’re happy to hear we hit the mark for you.
And remember to subscribe to our newsletter not to miss out on our latest promotions and get 5% off your order. 🎁✨
Please feel free to contact us if you have any question or doubt. We can't wait to see you again!
We wish you a great day!
Sincerely,
The PharmacyClub Team
Great service and fast delivery
Great service and fast delivery. The product came as described! I highly recommend it!
June 30, 2025
Reply from Pharmacyclub
Dear Estefanía,
Thank you for your feedback. We are delighted that you find your experience satisfying. Reviews like yours allows us to improve and provide better service to our clients.
Thanks again for taking the time to tell us about your experience.
Please feel free to contact us if we can do anything else for you.
Remember to subscribe to our newsletter not to miss out on our latest promotions and get 5% off your order. 🎁✨
See you soon at PharmacyClub!
All the best,
The PharmacyClub Team
Good price for product.
June 30, 2025
Reply from Pharmacyclub
Dear customer,
Thank you for taking the time to share your experience. We love hearing feedback from our customers!
Our team will be happy to hear that their hard work has paid off! If there is anything else we can do, let us know.
Sign up for our newsletter today to unlock exclusive offers and get 5% off instantly! ✨🎁
Hope to serve you again soon.
Have a wonderful day!
The PharmacyClub Team
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