Brilliant service and excellent price, I have used these for over 9yrs and never had a problem, they are a great phone shop and very friendly guys
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I visited Phone Giant today 26/01/26 with the iPhone 15. First ever experience and as soon as I walked in, met Asif. Very talkative and friendly and just made me feel at home. This transaction was one... See more
Ordered a new phone from phone giant 11 days ago, 3 days before went on holiday, they'd promised 'Express delivery.' Have returned from holiday still no phone. Chased this up over last 11 days. Couple... See more
I can honestly say my family have used this shop for many years never let down always excellent customer service. Top quality legitimate phones this please will beat any price you've seen anywhere yet... See more
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Company details
Information provided by various external sources
30 minutes mobile phone & tablets repair service in Birmingham, specialist in iphone, iPad and Samsung phone repairs
Contact info
Washwood Heath Road 1, B8 1SH, Birmingham, United Kingdom
- www.phone-giant.com
Hasn’t replied to negative reviews
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Fantastic service
Fantastic service! Really polite chap, couldnt have made it a more pleasant service! Thank you x

Reply from Phone Giant
Excellent Customer Service
From making the initial phone call to taking delivery of my phone,
the service I had received was truly excellent.
The staff are polite, helpful and the positive attitude was very welcoming.
I shall be recommending friends and family to Phone Giant.
One thing for sure, am a very happy customer.
Good honest people
Good honest people. This is the second time I've come to phone giant and I recommend them to all.
Hi nice gentlemen on the front counter…
Hi nice gentlemen on the front counter very professional and polite
Looked after me on 3 separate occasions
Very helpful and extremely knowledgeable
And super cheap prices
Will only use these guys
Regards
Dean
Thanks a bunch
Got my orders delivered within…
Got my orders delivered within 48hours.. Thanks
Outstanding customer service very…
Outstanding customer service very polite they done a really good job and stayed open after hours for me so could get my phone fixed thankyou
Good service and they seem to use good…
Good service and they seem to use good spares too. Parking isn’t good but worth a visit.
Great service from very helpful staff
Great service from very helpful staff , try these guys before going anywhere else ..... If it's fixable their your guys ✨✨✨✨✨

Reply from Phone Giant
Good service
Good service, fixed I pad screen and done a very good job. Would definitely recommend

Reply from Phone Giant
Great customer service
Great customer service, guy in the desk knew exactly what was wrong with my phone and was fixed within 1 hour.
Great company- highly recommend
My iPhone battery died- it just would not charge. I took it into store, and the polite and helpful staff fixed it in one hour. All my data was still there- nothing was wiped so I didn't have to reupload everything back onto the phone.
Extremely quick and easy, and at a fantastic price! I recommend Phone Giant highly
A shop you can trust.
Very friendly and do a good job at a reasonable price, it's a shop you can trust.
Phone Giants
Friendly staff. Great price & also quick & reliable service too
Friendly
Friendly, fast and practically have a new phone for what I think Is a reasonable price !
Phone Giant is the best!
Phone Giant is the best!! I always go here all the time, customer service is brilliant. They fixed my iphone screen straight away and was very cheap than other phone shops. Definitely recommend.
iPhone software issue.
iPhone software issue.
They were very helpful, very accommodating price, and the job was done quickly and was well done.
Great job by JD and his staff
Great job by JD and his staff. Went out of his way for me also. 6 stars!

Reply from Phone Giant
This is my 3rd visit
This is my 3rd visit. The service is still outstanding and they have never failed me. The staff at the shop are very friendly and fully trained. I highly recommend this store to anyone. When you have a cracked screen on your phone and they say they will get it done the same day in half an hour. They do actually deliver this service which I havnt found anywhere. I am prepared and do travel the distance just to this store because of their service.

Reply from Phone Giant
Excellent service and very reliable.
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