Same as many other reviewers on here, upgrade offered by Carphone warehuse after my usual 2 year contract came up. Phone duly arrived and was faulty from day one, sim periodically came up "not inserte... See more
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This lot phone up to 3 times per day claiming they represent Vodafone (a lie) and threatened us if we do not renew with them the latest agent Luka very rude and we have blocked their number now and ha... See more
Absolutely appalling service. 🤬🤬🤬 they didn’t process my order according to the first email I received, then I got an email saying I had an order and it was processing, then I called to cancel and... See more
Wow! To say I’m shocked to hear the exact same bad service that I have received also. I was offered an upgrade thinking it was with Carphone warehouse not phonespot.com. I sent the phone back Within t... See more
1.1
Bad
342 reviews
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Very good services, smooth transaction, immediate delivery, good prices.
Hi ,
I recommend Phonespot.nl to other buyers. Website is working fine, multiple payment methods, good notification system, immediate shipping and fast delivery. Good Prices! Keep up the good work!
Many Thanks!
eMarcel
August 14, 2013
Unprompted review
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would recommend to others
Update 30/05/2013 :
Phonespot has responded to the complaint and they have agreed to reimburse the deducted costs and also agreed to pay one side of the delivery charges. The most positive aspect (the reasons for giving 4 stars) is they have agreed to change their website in a week to make it explicit the type of the phone i.e. new , used , refurbished etc to the customer while ordering so that there are no more confusions.
Old review :
The site sold me a refurbished/used phone without mentioning that it is a used one at the time of placing an order. When i sent them a mail saying that i am not interested in refurbished piece. They reply back that they are not sure if they can return the money unless they are sure that i have not used it. On one hand, they sent you a used phone and claims that no money will be returned if it is used. I told them that i am leaving on holidays. First they delayed the response which resulted in me not being able to return the device on time and they charged me for it. In the end, I lost approximately 30 - 35 euros for nothing. So I would strongly advise not to do any business with them.
May 28, 2013
Unprompted review
I like the phone, it's so lovely, bought it online and I got it withn 2 days after ordering, thank you
Lovely phone, would encourage anyone willling to buy it not to hesitate
April 10, 2013
Unprompted review
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