Got this light to replace an old unit used on my archery bow sight (fiber optic segment/pin needs more than ambient light to glow brightly). This new unit works, but the light’s color is blue rather t... See more
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Been replacing this light for 1-2 decades as the batteries die. Tried several colors, but the bright white is the most useful and longest lasting. It's literally saved my life when hiking along cliffs... See more
i ordered two Freedom Micro lights and did not receive the necklace clip or hands-free hat clip with either. I also want to exchange one of them for the covert version. I tried contacting Photonlight... See more
Photon light.com is a stellar company and have been so since I discovered them waaaaaay back in 1999! I've reviewed many of their lighting products since then, so I dived in with no hesitation w... See more
Company details
Information provided by various external sources
World-famous Photon LED flashlights including handheld LED flashlights, LED utility headlamp/flashlight & mini keychain LED micro-light flashlights. Quick, affordable worldwide shipping, volume discounts & more!
Contact info
200 W. 38th Ave, 97405, Eugene
- Toll-Free: 877-584-6898; Outside US: 541-685-8704
- custservice@photonlight.com
- www.photonlight.com
3.2
Average
1K reviews
Hasn’t replied to negative reviews
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Quality keychain flashlights
Pleased with the flashlights. A solid company that truly seems to care about its products and customer satisfaction.
December 21, 2021
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Slow Customer Service
I have returned an ir light for exchange. The customer service person Bryan Avery acknowledged that they would send me a replacement white light (which is $1 less). My return package was verified received by Photon Light on December 11. It took almost two weeks to receive status of my replacement light.
December 20, 2021
stop nagging for reviews
the product is adequate, but the deluge of email requests for a review is annoying as f***
December 16, 2021
Got some rechargeable LED lanterns and…
Got some rechargeable LED lanterns and two microlights-great price, always a pleasure, thanks!
December 15, 2021
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Great product
The device works well and fit on my keychain without any noticeable increase in bulk. Extremely rapid service.
December 14, 2021
You should be able to check your exact…
You should be able to check your exact inventory when people order items. I ordered a flashlight but then you discover you don’t have any. Pretty disappointing for both you and me.
December 9, 2021
Love the light!
Love the light! Unlike many competitive lights it survives on my keychain and never spontaneously turns on. It's so small and light that it's not even noticeable but it's always there when I need it. Best keychain light ever.
December 2, 2021
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Order was cancelled since the website…
Order was cancelled since the website inventory was not according real inventory.
December 1, 2021
Bought a number of lights from Photon…
Bought a number of lights from Photon Light over the years; all have been outstanding in every way. Photon Light shipped on time, the lights were all better than I expected, everything was first class. I never needed support, so can't comment on that other than to say that it should be up to the same standards as everything else. Great company.
November 28, 2021
Already reviewed this purchase.
November 22, 2021
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11/15/2021
11/15/2021
Over 1.5 week ago I placed my order and received tracking information, that it was picked up and etc. and opted to have the items tracked. Well, that's where we stand. Still en - route, click on USPS and it still shows it to be in Oregon awaiting pickup. So who knows where its at. I do know this company was quick to collect my payment.
But I will reserve leaving 4 stars until I receive the items. This excuse of no workforce is available due to covid, is getting old.
That's when management picks up the ball, put the disc batteries into an envelope, print out a label and call Post Office for Pick up. Pretty simple.
BTW, IS THIS THE SAME USPS THAT WANTS RATE INCREASES. I THINK WE SHOULD DEFUND THEM. MY PURCHASE IS SOMEWHERE IN THE ABIS.
November 16, 2021
I ordered clips that were no longer…
I ordered clips that were no longer available and no one contacted me about it. I did not find out until I called customer service wondering why my order did not ship.
November 10, 2021
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