When the image generation works, it works fantastic and i haven't found another app that does as good of a job. However, over the past few days i have had endless errors and it constantly generates sp... See more
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First impressions sell. Make yours count. Photoroom is the full AI visual solution for e-commerce. We help online sellers and brands turn product photos into listings buyers trust, fast, on-brand, and at scale. What we do: - Batch edit up to 250 product images at once, backgrounds, AI shadows, AI scenes, resize, brand kit, applied across your catalog. - Connect your Shopify store to sync products, edit visuals, publish back, all in one place. - Edit to sell more with dedicated AI tools built for selling, not for art: Virtual Model, Ghost Mannequin, Product Beautifier, AI Backgrounds, Relight, AI Shadows, Video. - Apply brand consistency across every listing in seconds, same model, same logo placement, same look across your catalog. - Product fidelity you can trust, models trained to keep your product accurate, up to 4K output. No floating sofas, no colour drift. - Mobile and web, same library, start on your phone, finish on desktop. Free to try. Pro, Max, Ultra and Enterprise plans for sellers who want more volume, more control, more models, or more integrations. Trusted by Shopify merchants, marketplace sellers, brands and retailers worldwide.
Contact info
France
- www.photoroom.com
No recent history of asking for reviews
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Replied to 31% of negative reviews
Typically takes over 1 month to reply
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no option to cancel got billed a year later
tried this app but its not very good, i then tried to cancel, impossible to cancel your account , no reminder sent then a year later get a bill for £56 , stay a way from this app.
I've been in the CG field for over 20…
I've been in the CG field for over 20 years, and those guys have the best background removal technique out there, surpassing even those who sit on the throne! I'm planning to subscribe yearly, but I hope I won't encounter any issues as mentioned in other reviews.
charged me for the trial version
charged me for the trial version, and refund button on website not working, never using this app again
They WILL charge you even if you cancel…
They WILL charge you even if you cancel before free trial ends
1000% a scam
1000% a scam. Yes, the app works. But just know that you will continue to get charged EVEN AFTER cancelling. Their customer support is absolute trash. You only speak to bots that send you links to articles then when you say you need more help they claim that a rep will contact you by email but no one ever does!!! It’s impossible to get a hold of an actual person! I’ll get emails of all their little promos but never from their supposed rep. I was charged for MONTHS until I finally had to call my bank to dispute all the charges. DO NOT get this app there are plenty of other legitimate apps that work and won’t steal your money.
I purchased an account and changed…
I purchased an account and changed phones now I cannot access my subscription and there is no customer support. I have to notify my credit card for fraud or deception
It´s all very sketchy
It´s all very sketchy, the app works, but the customer service doesn´t seem to understand that I want my account removed and stop trying to charge my card. There is no way to remove your payment information or to close your account, BE AWARE
bad web app all round
saw the cool AI shadow effect, paywalled, got a free trial, the feature is extremely bad, cancels free trial, still charges me
Remove unwanted objects from your…
Remove unwanted objects from your photos - The "Are you a robot" verification persists throughout the process and does not allow you to use the remover function properly as it keeps coming back over and over again. NO, I AM NOT A ROBOT now you can stop paying CLOUDFLARE for their useless app.
I got charged for a subscription I…
I got charged for a subscription I cancelled at the end of my trial. I have no access and I still got charged full price. I can’t seem to contact anyone in the site.
Best Photoediting App I Have Used
When I first started using this app I only used it for removing backgrounds but now I use it to REPLACE backgrounds. The backgrounds ai is brilliant and all the templates they have means it can boost sales for online stores.

Reply from photoroom.com
Very nice app I have the paid version I…
Very nice app I have the paid version I use it for my social media in a few clicks the most beautiful backgrounds with instant backgrounds, I can't live without it anymore.

Reply from photoroom.com
customer service had never replied
The customer service had never replied.it has been more than a week.my 3rd device didn’t work.so I wanted to get replied during the free trial.no answers!
So I had to cancel it and registered it again but they charged 10 dollars more
Why nobody takes care of the customers?

Reply from photoroom.com
Joined up and paid no email…
Joined up and paid no email confirmation no way of using. Absolutely livid. Clicked onto link and just get round swirling circle for hours

Reply from photoroom.com
Gets worse with every update
Although I have used the Pro version for 2 years I am close to closing my account. I am finding with every new update it is more difficult to use. At one time a couple of clicks would do what now take 5 clicks.

Reply from photoroom.com
Good at generating images.bad at product backgrounds
Good at generating images.
Not good for generating product backgrounds. Laggy, with a poor end result.

Reply from photoroom.com
Don't give them your payment details
Uses payment details for a free trial and promises that they will remind you before the free trial ends. What really happens is that you don't even get a email confirmation of having set-up an account, or your trial starting, or your trial ending. Nothing at all until they charge you. Terrible practice that probably makes them tens of thousands a month.

Reply from photoroom.com
One perfect free background remover
I use their background remover almost on a daily basis, and it really does the job way better than other bg removing tools. It perfectly detects the main object and smoothly removes odd parts.
You can also blur the bg or generate a new one in a couple of seconds. It requires no registration or payments, just does what it's meant to do, and I thank you guys for making such a good product!
I made my account to make this review...
I made my trustpilot account to make this review. What made me make this review is because literally every other website to remove background needed to make an account or pay, not only was it free but it was also hassle-free. I just hope that they'll keep it that way. So in summary, it's just really convenient.
This is an awful company to deal with
This is an awful company to deal with. I'm not app proficient at app's I would stay away. They have no customer support. I was in a que for 4 hours and the never got to me then they just closed for the day.
There are no tutorial videos that I could find. I even had to go through my bank to cancel the account.
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