We have latterly dealt with Holly B. to arrange PHS services for our Village Hall in Wheelton. Holly has been very responsive to our requests, always follows up on actions and promptly returns calls a... See more
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phs Group are the leading hygiene services provider in the UK, Spain and Ireland. With over 120,000 customers over 300,000 locations, supporting everything from restaurants to offices, and from hospitals to schools, we meet the needs of up to 100 million people. Healthcare, washroom and floorcare hygiene are our business, and alongside our hygiene experts we have specialist businesses meeting the needs of specific businesses. Washroom Hygiene: Range of products to help manage hygiene levels in all washroom environments phs products include patented technology products serviced by phs personnel on optimised service schedules With our LifeCycle Strategy, we are leading the way in sustainable waste management by diverting our customers' hygiene waste away from landfill to Energy From Waste specialists who transform it into sustainable energy to power homes and buildings throughout the UK. Healthcare Hygiene: Collection and disposal of sensitive healthcare waste including nappies, dental waste, sharps, pharmaceuticals and even liposuction fat We stay on top of all the legislative developments affecting your industry to provide you with expert advice on what you need to do to ensure that your business is legally compliant. Floorcare Hygiene: Solutions to trap dirt and moisture on floors range of products including mats, mops and integrated solutions laundry network underpins lift and lay service model our mats are made with ECONYL® yarn, so our mats are not only helping keep our customers floors clean, they are helping to clean up the oceans too. Consumable Hygiene: Our subdivision phs Direct provide a complete range of specialist consumables, from toilet tissue and other hygiene paper solutions to cleaning supplies and bags. With over 25 years of experience, our team can provide the expertise and know how to help save you money on your consumable spend. We deliver to your door within 48 hours, ensuring that our customers receive the highest quality products combined with the most reliable and efficient service. What makes phs different? At phs, we want to do the right thing for both our customers and the environment; providing sustainable solutions which lead the industry. We know these issues matter to you, and that is why we do it.
Western Industrial Estate, CF83 1XH, Caerphilly, United Kingdom
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Great customer service from Izzy Hirst i needed to urgently call off some hand dryers and they were very helpful and got them sent out straight away.

Reply from phs Group
Excellent service from Keeley Behan.
Clear, concise, responsive, everything you need in a professional setting.

Reply from phs Group
We have had some issues with PHS with some services not being done when they said they had but i have a new area manager, Saffron who seems pro active and is getting service levels increased. Early days but long may it continue.

Reply from phs Group
Efficient and effective service from your representative Helen Ryan. She was helpful, managing to action my request almost immediately, talking me through next steps. Helen was really helpful demonstrating absolute quality in her approach to customer service. She even made a follow up call to ensure I was happy with the service provided, you don't often receive that from staff!

Reply from phs Group
Catherine Edwards was so helpful in setting up our account, friendly, quick, knowledgeable - Made it very easy - Thankyou ! :)

Reply from phs Group
Angela was really helpful and answered my questions and queries and was very prompt in finding a resolution

Reply from phs Group
Holly B was fantastic she explained things in a simplistic manner for me, as I was finding other companies very confusing. Thanks holly!

Reply from phs Group
had a excellent experience, after discussing requirements process of effortless from quote to sign up. Holly B answered all questions and understood the requirements, checking in throughout the process.

Reply from phs Group
The ease at which Meredyth Scotton made this adjustment to our account with PHS was super. Sometimes it can be like pulling teeth when trying to get something so simple sorted. Meredyth worked with me, listened and achieved what i needed. Thank you.

Reply from phs Group
Asked for info, received clear concise information, all questions answered quickly, raised contract, absolutely no hassle great comms from Iwan Kersey, really appreciate the ease of it all.

Reply from phs Group
I had an excellent experience dealing with **Keeley Behan** at PHS. She was extremely helpful, professional, and responsive throughout the process. Keeley ensured everything was handled efficiently, kept me updated, and made what could have been a complicated process straightforward and stress-free.
Her communication was excellent, and she was always patient and willing to answer any questions. It's refreshing to receive such a high level of customer service.
Thank you, Keeley, for all your support. It has been a pleasure working with you.

Reply from phs Group
Jacqueline P has been incredibly helpful in managing our account. She responded quickly to our requests and made the necessary changes to our PHS contract efficiently and without any hassle. Communication was clear throughout, and she ensured everything was dealt with promptly. Thank you for your excellent support and great customer service!

Reply from phs Group
Meredyth is an amazing lady who will always endeavour to be as helpful as posible. She will ensure and task asked of her is monitored and completed and that the customer is left happy.

Reply from phs Group
Very helpful support from Claire Moore on assisting in our relatively complex requirements. Thank you, Claire!

Reply from phs Group
Kirsty W - has been patient and very accommodating in my recent purchase agreement with PHS, quick to answer questions and emails. Thank you, we are looking forward to our new product arriving. Kirsty has been great to deal with during this time

Reply from phs Group
We already use PHS and the service has always been great. We requested a quotation for another item and a lady called Holly B was absolutely fantastic. She was very knowledgeable about the products and was very efficient with processing the request and order. Thank you Holly!

Reply from phs Group
Great experience with Holly B, she was very lovely and gave super prompt responses and we got my request resolved super quickly!

Reply from phs Group
First class service from Jacqueline P.
I had a great experience working with her while setting up our sanitary disposal service contract.
Very professional and made the whole process straightforward from the start answering to all my questions promptly.
I would highly recommend to anyone looking for reliable and professional support.

Reply from phs Group
Spoke to HOLLYB - really helpful and advised what was best for us. Would have no hesitation on calling up for any assistance.
Thank you

Reply from phs Group
I have been having some ongoing issues, and thankfully after hearing from Lisa Millward, she has sorted the problem. Much appreciated, Lucy @Energyline

Reply from phs Group
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