Extremely easy online sign up. Great price. Units are large, clean, dry and secure. Complimentary bottled water. Access easy. Staff were very responsive and helpful by email. Would definitely recommen... See more
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Amazing service, all booked and set up online, anpr access by automatic gate. So clean and tidy, lit at night by led lighting. Containers are really nice, smell inside was lovely. Very good price.
Company replied
The units are clean, secure and easy to access. Doing everything online made renting the unit stress free - simple to set up. Pricing is fair and transparent with no hidden fees, you are informed o... See more
Company replied
I was struggling to find a decent, straightforward self storage., then i found Pink Storage Swansea, hassle free, easy booking process, excellent communications from the team helped answer any questi... See more
Company replied
Company details
About Pinkstorage
Written by the company
Pink Self Storage provides low-cost personal and business self storage solutions in Cardiff, Swansea, Barry, Newport and many other locations in South Wales.
With flexible storage options, no minimum stays, around-the-clock access and easy signup, Pink Self Storage is the perfect storage solution whether you are moving home, setting up a business or returning home after a term at University.
With state-of-the-art security, water-tight containers and 24/7 CCTV coverage, you can rest assured that your valuables are secure at Pink Self Storage.
Signing up for storage is easy with us, all you have to do is visit our website, click to sign up and once signed up you will be able to access your storage unit with a code which we can send to your mobile phone.
If you don't know how much storage you need, visit our online storage calculator page which shows you how much storage you will need based on the size of your home.
You can also call us and one of our helpful staff will assist you with any queries you may have.
Contact info
United Kingdom
- 0800 313 4401
- info@pinkstorage.co.uk
- www.pinkstorage.co.uk
4.6
Excellent
3K reviews
Replied to 84% of negative reviews
Typically replies within 2 weeks
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See how their reviews and ratings are sourced, scored, and moderated.
Easy to book and great offer
Easy to book and great offer. Clean units and local to me. Would recomend
March 16, 2026
Reply from Pinkstorage
Thank you for your recommendation! We are happy to hear you found the booking easy and a great price for the unit.
Easy to set up your account
Easy to set up and revived all instructions. Container was super clean. Plenty of security and cctv around the compound. Only slight problem (Washington sit) you have to watch out for the big drop when leaving, keep to the right.
March 21, 2026
The ability to store all my belongings
The ability to store all my belongings, with ample space.
March 11, 2026
Reply from Pinkstorage
Thank you very much for your lovely feedback! We really appreciate you taking the time to leave a review, and we’re delighted to hear you’re pleased with the service. It truly means a lot to us!😊
The rapid price hikes let it down
It was ok while there was the reduced rate but once i was on full rate this was where the price hiked every month so it felt and by the time we got rid of the unit the weekly price had doubled. Starts at £15 a week became £55 a week.
May 17, 2025
Reply from Pinkstorage
Thank you for your feedback.
Our introductory offers are clearly shown at the time of booking, including when the reduced rate ends and the standard rate applies. Any future price changes are also communicated in advance.
We’re sorry you felt the price became too high over time. We regularly review our pricing based on site demand, availability and operating costs, but we always aim to remain competitive.
Pleased with the container found it…
Pleased with the container found it nice and clean
March 9, 2026
Easy to book and access site
Easy to book and access site. Multiple registrations can be added to make entrance easier. Clean and dry units
March 8, 2026
Reply from Pinkstorage
Thank you very much for your lovely feedback! We really appreciate you taking the time to leave a review, and we’re delighted to hear you’re pleased with the service. It truly means a lot to us!😊
Reply from Pinkstorage
Thank you for your kind feedback!!!😊
Easy to apply and easy to pick up the…
Easy to apply and easy to pick up the key only down size to many storage unit on the site so you struggle with a large van
March 12, 2026
💯 recommend
It was easy to use and I could contact people ready to help with any issues I had to begin with(user error)
March 2, 2026
Reply from Pinkstorage
Thank you very much for your lovely feedback! We really appreciate you taking the time to leave a review, and we’re delighted to hear you’re pleased with the service. It truly means a lot to us!😊
Great service
Easy to book, great offer for short term requirements. Clean and fresh, easy to use.
March 2, 2026
Reply from Pinkstorage
Thank you so much for your kind feedback!!! 😊 We truly appreciate you taking the time to share your experience, and we’re so glad you’re happy with the service. Your support means a lot to us!
5 stars for you ⭐️⭐️⭐️⭐️⭐️
March 1, 2026
Reply from Pinkstorage
Thank you so much for your kind feedback!!! 😊 We truly appreciate you taking the time to share your experience, and we’re so glad you’re happy with the service. Your support means a lot to us!
Simple and easy to set up everything in…
Simple and easy to set up everything in place. If help required it's a phone call away.
Excellent service.
March 3, 2026
Reply from Pinkstorage
Thank you for your kind feedback!!!😊
Pink storage are proper opportunists
Pink storage are proper opportunists. They lure you in with cheap prices so that you hump all your household clutter there and then they quickly ramp up the costs. BY 500% IN A FEW MONTHS. Just after you bumped in all your stuff.
They charge weekly and if you’re late paying (over £250 per month) they LOCK your unit and you can’t even move out any more until you pay.
No idea how they can have so many positive reviews. Probably fake.
February 28, 2026
Unprompted review
Payment due today - charged £20 late fee
Payment due today, banks not working paid it via Apple Pay all before 10am and trying to charge a late payment fee of £20. Just be careful as this is obviously wrong as the payment isn’t late it was paid before 10.am. I will take this further to stop it happening to someone else
March 14, 2026
Unprompted review
Reply from Pinkstorage
Thank you for your feedback.
The £20 late fee is only applied when an automatic payment fails or remains unpaid after the scheduled collection time. If a customer then makes payment manually shortly afterwards, we’re always happy to review the account and remove the fee where appropriate.
Please contact our support team with your account details and we’ll look into this for you.
Extremely easy online sign up
Extremely easy online sign up. Great price. Units are large, clean, dry and secure. Complimentary bottled water. Access easy. Staff were very responsive and helpful by email. Would definitely recommend and use again.
March 6, 2026
Reply from Pinkstorage
Thank you so much for your kind feedback!!! 😊 We truly appreciate you taking the time to share your experience, and we’re so glad you’re happy with the service. Your support means a lot to us!
Reply from Pinkstorage
Thank you for your kind feedback!!!😊
Pink Storage ticks all the boxes for…
Pink Storage ticks all the boxes for me. The units are exactly as described. Clean and to a good standard. The water and sweeties are a very welcome touch. I will highly recommend this company. Very professional and easy to use on line. Customer service is brilliant.
February 14, 2026
Reply from Pinkstorage
Thank you so much for your kind feedback!!! 😊 We truly appreciate you taking the time to share your experience, and we’re so glad you’re happy with the service. Your support means a lot to us!
Quick and Easy to set up on line
Quick and Easy to set up on line and a good space at a good price.
March 4, 2026
Reply from Pinkstorage
Thank you for your kind feedback!!!😊
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