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Pinney Talfourd LLP Reviews 

429
TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Evaluating 127 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the wonderfully dedicated staff for being exceptionally helpful, professional, and approachable throughout complex property sales and legal matters. Consumers note that communication is consistently prompt, with regular updates keeping everyone exceptionally well-informed from the very beginning right through to final completion. Though some customers experienced occasional communication delays, minor hold-ups, or frustrating moments during their property transactions, the overall legal guidance remained deeply supportive. A few reviewers also pointed out that prolonged processes, negotiations, or unexpected friction could occasionally add unnecessary stress and expenses to an otherwise smooth journey.

What people talk about most

Staff

Clients share positive opinions on staff, frequently highlighting their efficient, professional, and... See more

Service

Consumers find service to be positive, highlighting professional and efficient experiences throughout... See more

Customer service

Reviewers highlight positive aspects of customer service, describing overall client experiences as... See more

Response time

Reviewers express great appreciation for the prompt response time, noting that communication is consistently... See more

User experience

Users describe positive interactions with user experience, highlighting an overall great and stress-free... See more

Reviews shaping this summary

Rated 5 out of 5 stars

We decided to engage with our local solicitors Pinney Talfourd so that we could communicate easily if needed. The team at Pinney, especially Victoria and Linda where always on hand to help which was a... See more

Company replied

Rated 5 out of 5 stars

We used Pinney Talfourd as conveyancers for the sale of our late mother’s property. From the friendly receptionist to Rebecca March who was fantastic in every aspect of the sale from prompt replies... See more

Company replied

Rated 5 out of 5 stars

Ms. Surjit Verdi (solicitor in family law) helped me sort out complex financial matters and secure the appropriate orders. They also stepped in at a crucial time when I needed urgent support to get ev... See more

Company replied

Rated 5 out of 5 stars

Finally exchanged contracts today after many emails back and forth to other solicitors and agents for the property I'm purchasing. It's been a long few months but Kerry Curtis and the team assisted we... See more

Company replied


Company details

  1. Law Firm
  2. Employment Attorney
  3. Family Law Attorney
  4. Lawyer
  5. Legal Services
  6. Real Estate Attorney

Written by the company

At Pinney Talfourd, we do more than provide legal services - we build lasting partnerships built upon trust, integrity, and genuine care. Whether you’re an individual facing life’s pivotal moments, a family navigating change, or a business seeking professional legal expertise, we stand beside you providing expert guidance and unwavering support. Our commitment is simple: to be your trusted legal partner through life and business. We earn your loyalty every day by listening carefully, communicating clearly and delivering on our promises. It’s not about one-off transactions - it’s about being here for you today, tomorrow and for years to come. Our expertise covers: Personal Law * Civil Disputes * Clinical Negligence * Contentious Probate * Court of Protection * Employment for Individuals * Family * Lasting Powers of Attorney * Personal Injury * Probate * Residential Property * Residential Property Disputes * Trusts * Wealth Management Services * Wills & Estate Planning Business Law * Commercial Disputes * Commercial Property * Commercial Property Disputes * Company & Commercial * Employment for Business

Written by the company

CLIENT FOR LIFE
Our success as a law firm is based on developing an understanding of our clients and building depth, continuity and upfront honesty in our relationships with them. Whatever their situation, whatever their needs, we are committed to providing clear, practical, responsive and effective legal advice and achieving the very best results. We are proud to boast one of the most widely skilled and experienced teams of local lawyers in the UK and our clients can attest to that.

Contact info

4.8

Excellent

TrustScore 5 out of 5

429 reviews

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Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 50% of negative reviews

Typically replies within 1 week

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4.8

All reviews

(429)

116 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Equity Release process We found Kerry very informative and…

We found Kerry very informative and confirmed our initial thoughts on Equity Release. The process through to completion and release of the proceeds went very smoothly
There were a couple of minor hold ups with LV but Kerry sorted them out very efficiently
I will definitely contact Pinneys for any future solicitor services

July 14, 2026
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Reply from Pinney Talfourd LLP

Thank you for your fantastic review. We’ll be sure to pass your lovely feedback on to Kerry, who will be delighted to hear it.

Best regards,
The Pinney Talfourd Team

Rated 4 out of 5 stars

These solicitors offer and excellent…

These solicitors offer and excellent service

July 14, 2026
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Reply from Pinney Talfourd LLP

Thank you for your review. We really appreciate your feedback and are pleased you had such a positive experience with us.

Best regards,
The Pinney Talfourd Team

Rated 3 out of 5 stars

Just been honest

Just been honest, took ages for my house to go through could have lost the sale of it because too professional solicitors locked horns and it an estate agent to sort out the simple issue and it also cost me an extra £1000 for there bickering I am sorry but wouldn't use them because of this.

July 14, 2026
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Reply from Pinney Talfourd LLP

Thank you for taking the time to share your feedback. We’re sorry to hear your experience did not meet your expectations and would welcome the opportunity to discuss your concerns further. Please feel free to contact us directly at marketing@pinneytalfourd.co.uk so we can better understand what happened.

Best regards,
The Pinney Talfourd Team

Rated 5 out of 5 stars

Very professional and thorough with…

Very professional and thorough with checking a redundancy agreement. All done in a timely manner by Alex. Would recommend.

July 14, 2026
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Reply from Pinney Talfourd LLP

Thank you for your kind review. We’ll be sure to pass your feedback on to Alex, who will be delighted to know you were happy with the service he provided.

Best regards,
The Pinney Talfourd Team

Rated 5 out of 5 stars

Reliability

A good reliable service with no problems.

July 14, 2026
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Reply from Pinney Talfourd LLP

Thank you so much for your feedback.

Best regards,
The Pinney Talfourd Team

Rated 5 out of 5 stars

Best solicitors for buying selling property

Would not hesitate to recommend them. Nicola Acklam was super efficient as usual. She always responds very quickly to all calls and emails.
Lovely lady

July 6, 2026
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Reply from Pinney Talfourd LLP

Thank you so much for your kind recommendations and for your lovely feedback.

Best regards,
The Pinney Talfourd Team

Rated 5 out of 5 stars

Nicola Acklam and her assistant Kerry…

Nicola Acklam and her assistant Kerry Ghela were very helpful. This was my first time buying a house having rented in the past and I had many questions along the way. Nicola was happy to answer my myriad of questions and was quick to respond. The guidance I received throughout the process was first class. Kerry was happy to telephone me to let me know when my deposit transaction had gone through. Nothing was too much trouble, would thoroughly recommend. Thank you Nicola and Kerry.

July 14, 2026
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Reply from Pinney Talfourd LLP

Thank you so much for your wonderful review and for recommending our services! We are thrilled that Nicola and Kerry could guide you through your first home purchase.

Best wishes,
The Pinney Talfourd Team

Rated 5 out of 5 stars

Perfect experience

Perfect experience. Very helpful solid advice. Always called back whenever I left a message.

July 14, 2026
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Reply from Pinney Talfourd LLP

Thank you so much for the review!

We are thrilled to hear you had a perfect experience and felt well supported by our team.

Best wishes,
The Pinney Talfourd team

Rated 5 out of 5 stars

Thank you to Lucy Nicholson for her…

Thank you to Lucy Nicholson for her great service to my family and the professional recommendation to use the firm to sort out my will and transfer of equity. The professional communication and service was super and very efficient. I would recommend the firm to anyone!

July 1, 2026
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Reply from Pinney Talfourd LLP

Thank you for your kind review. We're delighted Lucy provided such professional and efficient support for your family, and we really appreciate your recommendation.

Best regards,

The Pinney Talfourd Team

Rated 5 out of 5 stars

Kerry Ghela and Nicola Acklam was very…

Kerry Ghela and Nicola Acklam very good, friendly, very professional and will totally recommend them and Pinney Talfourd

June 24, 2026
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Reply from Pinney Talfourd LLP

Thank you for your kind recommendation. We're delighted to hear that Kerry Ghela and Nicola Acklam provided such friendly and professional service.

Best regards,

The Pinney Talfourd Team

Rated 5 out of 5 stars

Very efficient

Very efficient

June 30, 2026
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Reply from Pinney Talfourd LLP

Thank you for your five-star review. We're delighted to hear you found our service efficient.

Best regards,

The Pinney Talfourd Team

Rated 5 out of 5 stars

Pinney Talfourd have recently been…

Pinney Talfourd have recently been dealing with Probate for us. They were very professional but friendly. I am not sure it would have gone as smoothly as it did without the Upminster office.

June 30, 2026
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Reply from Pinney Talfourd LLP

Thank you for taking the time to leave us a review. We're delighted to hear that our Upminster team helped make the probate process as smooth as possible with both professionalism and a friendly approach.

Best regards,

The Pinney Talfourd Team

Rated 5 out of 5 stars

Helped with everything to with my dad…

Helped with everything to with my dad after his passing could not have done it without you

June 30, 2026
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Reply from Pinney Talfourd LLP

Thank you for your kind words. We’re so pleased we could support you during such a difficult time and help make things a little easier.

Best regards,

The Pinney Talfourd Team

Rated 5 out of 5 stars

Zeliha Sari was excellent, thoroughly recommended

Zeliha Sari was excellent in dealing with my house sale and associated purchase. Regular communication from the outset and throughout the process, professional advice and guidance through some tricky issues within the chain, and a calm confidence which enabled my house sale and purchase to complete when often it appeared to be in jeopardy. I wouldn't hesitate to recommend Zeliha in the future.

June 15, 2026
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Reply from Pinney Talfourd LLP

Thank you for taking the time to leave us a review. You’re kind words mean a lot to us and we’ll be sure to pass them on to Zeliha.

Best regards,

Pinney Talfourd team

Rated 5 out of 5 stars

Divorce

Claire was so supportive and helped me at any time

June 9, 2026
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Reply from Pinney Talfourd LLP

Thank you for taking the time to leave us a five-star review. We will be sure to pass on your comments to Claire.

Best regards,

The Pinney Talfourd team.

Rated 5 out of 5 stars

Request

My Request was handled swiftly and the process was smooth

May 21, 2026
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Reply from Pinney Talfourd LLP

Thank you for taking the time to leave a review. We’re pleased to hear that your matter was handled efficiently, and we appreciate you choosing Pinney Talfourd to assist you.

Best regards,
Pinney Talfourd Team

Rated 5 out of 5 stars

Upminster Branch Assistance

The Solicitor at the Upminster branch Lucy was extremely helpful to me & my wife when my mother sadly passed in the year. She has also helped greatly with information about a flat I was left in the Will plus redone the wills of myself & my wife to reflect our current wishes.
Prices a bit high I have to say but we did get what we wanted from a person who seemed to care.
Thanks for a great job Lucy
Dave & Ann

June 9, 2026
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Reply from Pinney Talfourd LLP

Thank you for taking the time to leave a review and for sharing your experience. We appreciate your feedback, particularly during what we know can be a difficult time, and will be sure to pass your kind comments on to Lucy.

Best regards,
Pinney Talfourd Team

Rated 5 out of 5 stars

Fantastic service.........

We have just experienced a very professional Conveyancing service from Pinney Talfourd LLP with the sale of the family home. We were kept informed regularly during the process by Linda Chew by phone or email & all dates etc., were successfully met.
All in all a great service & we would thoroughly recommend them for all your Legal needs.

June 2, 2026
Unprompted review
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Reply from Pinney Talfourd LLP

Thank you for taking the time to leave us a review. We truly appreciate your feedback and are grateful that you chose Pinney Talfourd to assist you.

Best regards,
Pinney Talfourd Team

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