Pirkeu Reviews 

270
TrustScore 4.5 out of 5

4.7

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Considering 92 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the fast and reliable shipping services, noting that purchases consistently arrive safely and in excellent condition from various European countries. Many people also find the online platform extremely easy to navigate and appreciate the smooth, efficient overall operational process provided. However, some customers also noted unexpected high fees, hidden service charges, and additional unexpected taxes that made final costs significantly higher than anticipated. A few people additionally reported that package deliveries can sometimes experience minor unexpected delays while passing through local distribution and logistics centers.

What people talk about most

Service

Customers consistently note positive experiences with service, highlighting that everything goes smoothly and... See more

Delivery service

Users describe positive interactions with delivery_service, noting that parcels consistently arrive quickly... See more

Price

Reviewers highlight ambiguous aspects of price, as customer experiences vary widely. While some consumers... See more

User experience

Reviewers express great satisfaction with the user experience, highlighting that everything is clear,... See more

Product

Clients share positive opinions on product, finding it a very useful tool for international purchases.... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Very useful tool I use to get my purchases from entire Europe. Just one small wish: if they push more control over the final delivery stage local in Lithuania, it would be great.

Company replied

Rated 5 out of 5 stars

I used this service maybe 4 times, always without any problems. They taking good care of deliveries, not as other delivery companies. Shipping is quick, easy to use, good communicate and good value pr... See more

Rated 5 out of 5 stars

Nowadays online you can't trust anyone, but I do trust PirkEU! I already purchased many times, and every single one they deliver on the promise - and package :)

Company replied

Rated 5 out of 5 stars

Many years I’ve used their services. Actually since the very beginning, never had any major complaints. The staff is always helpful.

Company replied


Company details

  1. Transportation Service

Written by the company

Pirkeu Parcel Forwarding Platform – safe and easy to use, giving you the opportunity to order exclusive good but also significant savings. We will deliver your purchases from Germany, Poland, Spain, UK, France, Italy, Latvia, the Netherlands and the Czech Republic online stores to the address you specified by you or to the pick-up point of your choice. Do you want us to purchase the products for you? Use our additional purchase service.


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

270 reviews

5-star
4-star
3-star
2-star
1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 100% of negative reviews

Typically replies within 2 weeks

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.7

All reviews

(270)

176 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

I have been a customer of this company…

I have been a customer of this company for over 7 years.
I am very grateful to the company and its employees for high quality service, fast delivery and high level of communication and kind attention to the client (me). I wish the company further success!

August 31, 2025
Unprompted review
Pirkeu logo

Reply from Pirkeu

Hello,

Thank you for choosing Pirkeu.lt!

Advertisement
Rated 5 out of 5 stars

Old time customer here

I've been their customer since 2019 and they have never let me down since. Speedy and fast operation despite the sheer volume of stuff I've forwarded through them (I shop abroad pretty much every month). ID LT157059

July 19, 2025
Unprompted review
Pirkeu logo

Reply from Pirkeu

Hello,

Thank you for choosing Pirkeu.lt!

Advertisement
Rated 5 out of 5 stars

I use this platform when there is no…

I use this platform when there is no option to ship directly to Lithuania. Recently, I ordered from Germany — it arrived quickly and without any issues. A great alternative when direct shipping is not available.

August 1, 2025
Unprompted review
Pirkeu logo

Reply from Pirkeu

Hello,

Thank you for choosing Pirkeu.lt!

Rated 5 out of 5 stars

Great service!

The delivery of the ordered items was fast! Moreover delivery is priced very reasonably! I would recommend this service to anyone! ID 330273

July 8, 2025
Unprompted review
Pirkeu logo

Reply from Pirkeu

Hello,

Thank you for choosing Pirkeu.lt!

Rated 5 out of 5 stars

Perfect

Great expeeience. The parcel was sent from Germany to Lithuania. Took few days. Fast delivery, no problems occured.

July 18, 2025
Unprompted review
Pirkeu logo

Reply from Pirkeu

Hello,

Thank you for choosing Pirkeu.lt!

Rated 5 out of 5 stars

This is not the first time I buy

This is not the first time I buy, there have never been any errors or problems. I recommend it.

July 10, 2025
Unprompted review
Pirkeu logo

Reply from Pirkeu

Hello,

Thank you for choosing Pirkeu.lt!

Advertisement
Rated 5 out of 5 stars

Fast delivery and very good price

Fast delivery and very good price. I am satisfied with PirkEU's services and will definitely use them again.

June 26, 2025
Unprompted review
Pirkeu logo

Reply from Pirkeu

Hello,

Thank you for choosing Pirkeu.lt!

Rated 5 out of 5 stars

Super good experience

I started using PirkEU services recently, this was my second order, which I am very satisfied with. I was sending several parcels from Germany, everything was SUPER, especially the quality of service and price, because until now I used the services of another company, PirkEU's price is much cheaper, and the quality of service is better!
ID 61286

June 18, 2025
Unprompted review
Pirkeu logo

Reply from Pirkeu

Sveiki,

Dėkojame, kad renkatės pirkeu.lt!

Advertisement
Rated 5 out of 5 stars

Good experience

I’ve been using this company for 2 years to forward parcels from USA, UK, Germany and Italy. The experience was good in overall. Once I had my parcel delayed and it took almost a week to even process at the warehouse in UK, but other than this, the experience was smooth.
Don’t use it to deliver from Poland because there’s a company with better prices in Lithuania. With USA, the opposite picture - switched from a competitor. PirkEU warehouse is in US state that impose an additional tax (competitor has the warehouse in Delaware with no state tax), but the price is still better.
One thing I would recommend improving is price calculator. It’s very accurate for deliveries from EU, but from US it would be nice if it could approximate import tax by category. It’s not obvious especially for the new buyers.

May 17, 2025
Unprompted review
Pirkeu logo

Reply from Pirkeu

Hi,

Thank you for choosing pirkeu.lt!

Rated 5 out of 5 stars

Use this service for few years

Use this service for few years, usually for delivery from Poland to Lithuania. Only good experience, no damaged or lost parcels.
My ID 764963

April 21, 2025
Unprompted review
Pirkeu logo

Reply from Pirkeu

Sveiki,

Dėkojame, kad renkatės pirkeu.lt!

Rated 1 out of 5 stars

Потеряли посылку и ответсвенность за…

Потеряли посылку и ответсвенность за это не хотят нести, только тянут время.

December 6, 2024
Unprompted review
Pirkeu logo

Reply from Pirkeu

Hello,

Thank you for sharing your feedback. We apologize for the inconvenience caused and would like to note that your parcels were successfully delivered to the distribution center. However, one of the parcels was lost after being handed over to DPD for home delivery. DPD is currently reviewing the submitted claim, and we are awaiting their response.

Advertisement

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look