Aeroporto Galileo Galilei Reviews 

Great trip totally spoilt by the airport experience, treated like cattle, three passport booths to service hundreds of people, tempers fraying, stiffling heat. Very poor organisation, creating anxiety and resentment. I would definitely avoid using this airport if possible and definitely will not return!!

Unless you pay for a plastic bottle. Come on Pisa, we don't want to create more plastic waste than is absolutely necessary, add a water dispenser like a proper grown up airport (as we can't bring it through security)....

25th October 2025. Jet 2 pm. Check in good although screens difficult to read and had not another passenger indicated to me that check in had opened, I wouldn’t have known. Security screening queue so long that I was feeling faint by the time I reached the conveyer. Then I arrived airside! Nowhere to sit except the floor! I am 80 years old in December. Although fit for my age this was most distressing and the queues for food and water were so long and disorganised, I didn’t feel safe to stand and wait. It was not until I could go through to the Gate that I felt able to go safely to the toilets. Also so many people standing to view small screen indicating gates it was difficult to to see it from a distance. An awful experience. Meanwhile check in with Jet 2 and security at Manchester terminal to on way out - A Dream!

One star because you can't give less. Madly overcrowded at the end of October. God knows what it's like in peak times. Tuscany is beautiful and needs infrastructure to cope with visitor numbers

Worst airport ever! Overcrowded, less of seat places and lack of ( dirty) toilets. Very hot. In some hours you can become crazy.

Massive queues for security checks; hour and a half just to reach the checking area, which itself was chaotic. This was midday on a Monday in September, God knows how it was in mid-summer with families? Queueing on an external staircase for 40 mins to get on the plane wasn’t great either. An exhausting and disappointing experience altogether.

Massive queues everywhere, people missing flights due to airport security not being able to process everyone. Nowhere to sit, standing room only after security. Terminal is massively undersized for the number of flights. This was a Monday afternoon, 15th September, so not even school holidays.

If could give no stars would ques everywhere for everything poorly organised for vol of traffic people flying should be advised to arrive 3hrs or more to get through security line, no one policing security line to stop skippers which disrupted a lot too

Queues everywhere. Queue to check in. Queue for security. Queue for passport. No time to even look at the shops or grab a coffee due to all the queues. Staff surly at best.

If I could give it no stars I would. I am one of a number of travellers who have found ourselves stuck here owing to tomorrow’s national train strike. We have all been turfed out of the terminal building to an outside cafe with no facilities which is open to the elements, and there are are some women and children amongst us. At the very least you would have thought that we could have remained inside in an area set aside for us, but no, the authorities and their security guards couldn’t care less.
We had no choice but to come early as we wouldn’t have made our flight, and if we had we would have got no compensation from Ryanair.
Call yourself an ‘International’ airport? What a joke!
You are every bit as bad as the unions who called the train workers out on strike. A third world country would have treated us better. I am thoroughly disgusted.

Shame it’s not possible to give a Zero rating. Despite the wealth pouring into Tuscany, this is without doubt the worst airport ever visited. It hasn’t even seen a lick of paint in twenty years, staff actually go out of their way to be as unhelpful as possible and the place is totally disorganised, without any decent seating for even half the people using it.
AVOID

10,000 people, 3 toilets per standard gender, 1 cafe, 1 shop - what could go wrong - except delays and more people!
Pay extra and fly from / to a different airport - Pisa airport is 3rd world at best!
Only the Italians 🤦‍♂️ could fook up something so Simple as customer service and loose ££££££ in revenue opertunity 🤐

Absolute nightmare flying out of Pisa, negative end to a fantastic the trip to Italy.

The departures area air side is seriously overcrowded, with 2 passengers to every seat. People sat everywhere on the floor. I wouldn't come through security until you have to.

Disgraceful , too many people , I couldn’t climb a stairs as it was full of people sitting on them , I went up the escalator and almost collided with people at the top of it as there was no space to move , other people described it as a zoo , it is a horrible ending to a trip for anyone , I’m a regular flyer and have never put an airport view up before so if you have other options please take them

Departures - Delays, lack of seating, overcrowded, limited facilities, over flowing bins. Stood up for nearly 3 hours as flight was delayed. The shuttle bus from car rental to airport was dangerous. No way you can keep standing while the driver is swinging round the route like he’s on a track. Far by the worst airport I have ever been through. Cattle class comes to mind! They definitely don’t have a product or service to be proud of. Such a shame.

Really wished I had looked at the reviews before going through security. This airport is far too small and needs extending. People sat on the floor and steps as there's hardly any seating. Thousands rammed into a tiny area. I felt so sorry for people with babies and the elderly.

you get here the true essence of Italy: bad WiFi, fairly dirty, with uncommon silly rules aimed to rip travellers off but surely ruin their experience.
No point to limit the departure area 2.5 hours before departure when the other facilities are small and poor, unless you want your restaurants to cash from the traveller overstay.
Also closing the airport for 2 hours is truly a no-sense besides pissing off travellers waiting for early flight

Shocking airport. Like stepping back in time. Filthy toilets, long queues, delayed flights, rude staff, poor organisation. List goes on. Avoid !!!

Along with the overcrowding complaints, I would like to add the sign in the terminal to car rentals is misleading..ok Wrong. I have a photograph of a sign which is just outside the terminal which directs you in the opposite direction of the car rentals. It is beyond comprehension. We followed the sign only to be told the car rentals is by now, some 800 metres away. Grrrrrrr. The bus is supposed to run every 10 minutes from the terminal to the car rentals. We waited 27 minutes and still no bus. We walked in the midday sun to the rentals; those with children, be prepared as there is no shade and the car rental is 600metres from the terminal. The car rental companies claim it is the airports responsibility and the airport says it is down to the car rentals. This is the worst airport. It does not warrant 1 star

This airport doesn’t even deserve one star. It is poorly organized, and the staff we encountered were extremely unprofessional. As for the Sicily by Car office — avoid it at all costs. You’ll be met by rude people who have no respect whatsoever. And when you see the condition of the cars they provide, it’s an absolute scandal. This needs to be called out.