Pissei Reviews 22

I really like there cycling clothing so thought I’d try an order. I received a 10% discount on my 1st (nice but fairly standard these days). I bought a gilet, winter jacket and long bib tights using their size chart. All went well with good coms from them and dhl until I was notified I’d need to pay additional import tax duty which amounted to a further £87 ! At this point their pricing is in the very expensive club, disappointing but Ok.
My goods arrived in good time and I tried on but the tops were too small so I reached out to Pissei to see if I could have and exchange and avoid further taxes to which I received a blunt no.
Not sure how they think they will succeed in the uk market with these import taxes and poor customer service?

I have ordered almost 2 month cycling clothes from pissei. I followed up with them. First they told me that the cloth was shipped. Then they told me that during transit the cloth was stolen. They offered me to resend it again to then come up that it was sold out. They told me that they would refund me which has not happened. Since then they would not answer anymore on email. Absolutely a scam. Be super aware

The Product was not satisfying so I sent it back. They refused me Refunding because of outrageous made-up Excuses as well as refusing to send me back my Article that I have paid a lot of Money for! They required me to send a Curier at my own Expense to pick it up at their Facility. Horrific Customer Service. Never again!

Ordered some items from the onlineshop, delivery was fast and the clothings looks fine. Items didn´t fit as I was hoping, so I got on the phone asking about options and further proceedings. I was greeted with a customer service lady who was directly very impatient, snappy and wouldn´t let me finish one sentence. Not a pleasent call at all. This is truely not how customer service works.

Excellent quality, way better than maap or other good brand, delivery to Poland 5 days without any issues.

I ordered the whole outfit and I am really impressed, even the socks for 15 eur are of extremely good quality. These days you rarely get something better than you expected

Liked their stuff so did a test order to size up. Order came to €54 but was charged £54. The first order discount code did not work.
I was refunded promptly and courteously but would have cost 30% more than advertised.

very good , serious company and very fast shipping

thanks to matteo with his fast support