PizzaExpress Reviews 

Our server today was Megan and she was excellent and amazingly patient with our group of 15 to celebrate a friends birthday. She is lovely and made out experience even more special!

The Pizza Express experience is always 100%. The menu is dependable and proven, consistent every visit, staff are patient and fun. The American extra hot is BACK ! (Great !) And the option to have a larger pizza is also welcome. All in a great experience , many thanks. Look forward to my next visit. Can't wait . Only tiny comment - the Aperol Spritz for £8 was very small, I mean like 125ML small. Just fill it up with Soda water if necessary but the glass was too small to last a meal

I went to this restaurant in Inverness with my wife and we had hoped to order two pizzas and use the 25% off offer but was advised that I could only use the offer on one pizza and that my wife would also have to download the app to use the offer for her pizza. My wife downloaded the app and I ordered a pizza (to use the 25% off voucher) and my wife ordered the 2 course seasonal menu (to use the £24 offer). We both logged on and selected our table but my wife could not select her offer. The staff were very good and tried to help and discounted the pizza and chicken strips but still charged us for the drink which should have been included in the £24 deal.

At the end of the meal we have had a thoroughly miserable lunch spending more time downloading Apps and speaking to the staff than enjoying our lunch, and to cap it all despite all of this we have still been over charged.

The rewards/offer system is far to complicated and completely nuts if it expects everyone at the table to log to use an offer, rather than just one person - can you imagine if you were taking someone out for a date and they asked their date to download an app half way through the meal.

Please can you simplify the reward/offer system and make sure all staff are aware of the offers

Lisa was amazing 🤩 perfect staff to have on my birthday

What a scam, they charge you 12.5 % service.. nowhere to be found on the menu, and the service aint that good... went there with a group of 3, some drinks and a pizza and it set me back 127£...

it seems to me they have so priced themselves out of the market. £19 for a pizza and £27 for the house wine!! It is only a pizza and the toppings are not generous. Esher closes at 9.30 so you can't even spend the evening there. We used to enjoy going to Pizza Express but won't be going again. it simply is not even remotely value for money.

Ok, so Pizza Express is celebrating 60 years of serving the best pizza's you ever could eat. I've been eating Pizza Express pizza for 42 years, in many cases on a weekly basis, it's true. Admittedly I wrote a piece here some months ago about not being able to get freshly chopped garlic added to my pizza. WELL! Thankfully all that has changed. I've been eating in at Pizza Express Norwich and South Mimms just left south Mimms in fact and as usual I ask for extra garlic either on my pizza or on the side, either way I got it. Yippee! For all you garlic and pizza lovers out there, get yourselves to Pizza Express and enjoy a warm and friendly greetings, fantastic waiting service and of course super dooper pizza. Happy Birthday Pizza Express we Love you. ❤️

We had a lovely lunch in Pizza Express Blackheath served by Iwona who was so friendly and helpful and made it a lovely time.

The food was amazing. The service was extremely good. Peter and Phillipe were amazing and very kind. I recommend if you want fantastic food and make beautiful memories.

@Bain Capital @Allan Leighton @Lawrence Harvey please look at this review about the Chertsey branch and the staff:
From stepping into the Chertsey Pizza Express for my daughters 5th birthday on Tuesday, we we welcomed with big smiles from the very friendly staff. My family and I were amazed with a wonderful waiter (Jordie) he truly made the whole experience amazing, not only was he very patient with our change in orders , he was friendly , smiley and understood the situation with us having 4 young kids and made it extremely easy by being his great self.
Usually a night out at a restaurant can be a bit of a chore, however, due to the wonderful staff at this branch/restaurant, my wife and i were actually able to relax and enjoy our very well presented meal.
To top it all off, the Chocolate Sundae which my daughter still talks about really made her night.
I want to say a special thanks to Jordie and the staff at Chertsey Pizza Express. Thank you all for the wonderful night , Jordie you are a true asset to the company, I hope your manager will flag this to the chairman and recognise how skilled you truly are .
PERFECT DINING EXPERIENCE
Thank you Jordie

From
Jay, very happy daughter and a very happy family (repeat customers for sure).

Beautiful meal and wonderful service. Pizza was delicious, as was the dessert and starter, would eat again
10/10

Good atmosphere nice pizza polo Astra the restaurant clean good food thank you to the chef as well waiter

I actually received a very poor leggara pizza with little topping and very dry .
I explained to the first server that it wasn’t the usual standard only to be told it was supposed to be less than 600 calories hence it didn’t have much topping !
Another lady called Erin then asked how our meals were and I explained again how disappointed I was .
She immediately apologised and offered a new one which I accepted . What a difference . It was beautiful and nothing like the one before .
Erin was an excellent example of good customer service and I would go again because of her approach . Sadly the other person was exactly the opposite !

Very disappointed that my 16 year old suffered a bait and switch scam at pizza express Epsom. He was induced to book a table on a 40% discount then when he arrived was given the standard menu and once he realised they said it was too late to have the deal.

Very sharp practices against a child.

We had a table booked for 530pm yesterday Sun 5th October, we were seated and it took 45 minutes to take our drink order, another 30 minutes for our food order, which then arrived 40 minutes later.
Whilst around 15 take away delivery people arrived to collect telephone orders.
We were treated very poorly, the staff looked bored and could not be bothered to make your visit worthwhile.
First and last visit, spoilt a 16th birthday meal, and the prices are a rip off too, best avoided

Pizza Express Banstead

Was served by Faruq who went above and beyond. Was very helpful and patient and help download the app and showed us how to use. Explained all the different options. An asset to you company and gave 100% service with care and a big smile. Well done Faruq and thank you. Sue & Sian.

Had an amazing server by the name of Hen, made the whole thing an amazing experience and overall enjoyable. The food was delicious and came out decently quick and was overall great at Southend's pizza express - came on the 27th sept at around 1pm.

We were served by Sandra at kings lynn. Food was good service outstanding .

Really good and super efficient and communicative service from Emma in the new restaurant in Redhill, Surrey. Top class.

We came on a Sunday around 5:30pm to Pizza Express in Bristol, Southgate. The restaurant was completely empty (I’ve uploaded pictures to show this), yet the staff refused to let us sit in the open area. Instead, they wanted my mother, who is in a wheelchair, to sit pushed into a corner where she could not even move.

This is unacceptable and felt like mistreatment of a disabled customer. When we explained, the staff were not helpful at all. In the end, we decided not to stay and eat.

Pizza Express should take this matter seriously and ensure that disabled people are treated with dignity and given the same access as everyone else.