Plants for Ponds Reviews 

The plants arrived well packaged.
I put them in my pond straight away. My pond is healthy and now well established with tadpoles, froglets and other very healthy plants.
However, the plants I received are really struggling and turning yellow.

Delivery was delayed to avoid extremes of temperature. The snails arrived alive and well and the plants arrived in good condition.

Plants arrived in perfect condition despite delivery being delayed by a day. Carefully packaged and all i had to do was place in my pond. Easiest gardening job ever!

Delivery and packaging exalant quality of items second to none.
Having trouble with green water contacted your staff who were great. Got the right plants, treatments,and advice 3 weeks on pond and plants thriving. Fish and grand children thank you as do I, your my one to come to if I have any further problems

I

Great customer service.
I managed to kill off the plants I received.
They were a bit small on receipt but were healthy enough
I didnt complain to the company as I didn’t know reason for failure
However decided to contact them before review and Lucy of customer service gave great advice and is sending replacement plants
All companies should have such an excellent customer service.
I would recommend this company

Received replacement plants as promised
Slightly larger but good condition

Everything from the website, to the delivery and expert plant protection packaging, to the condition of the plants… all exemplary. Cannot be faulted . Thank you - each aspect contributes to strong sense of value for money, too.
Barry Gilbertson

I never received my original order but this has been rectified and my snails are due to be delivered today so I’m really excited and I received a phone call to let me know they should be coming today.
I am happy with the customer service and I believe the original issue was due to Royal Mail.

Communication was very good and they take care to dispatch things - in this case Ramshorn snails - during cooler weather so they don’t perish. The snails are settling into the wildlife pond though I might need a bigger team of them to keep on top of the blanket weed!

Thank you! Very healthy plants

Over the moon with these pond plants. The delivery and communication was all fantastic. The plants were really well packaged and not damaged at all. I loved that you could put in dates that would not work as well.

Great quality plants and excellent customer service. I had a query about one of the plants in my order which was responded to straight away and a replacement plant was sent.

Excellent plants delivered quickly and efficiently. They immediately and very attractively transformed the look of my two ponds.

The quality of plants have all been very good as has the packaging and enclosed information/advice.
On ordering you get an email confirming the order and an estimated date of delivery followed by updates as weather helps or hinders growth/gathering. We are particularly fascinated with the water Hawthorn, the uniquely shaped flowers are wonderful to see coming up through their leaves and the water lily leaves in our pond.

The mature plant arrived on time, well packaged/protected and in excellent condition. It is now in situ and thriving.

My plants arrived in very good condition, having been well-packaged. They were very helpful in an after-sales phone call about planting the marginals in my pond.

Plants arrived well packed and in good condition. All growing well in my pond. Happy to use the company again.

quick delivery,plants in good health,happy with the buying experience-not sure how plants in pond are doing,as it has been rain,rain,rain here!!!!

I needed to change my order which was done without any fuss.
Plants arrived well packaged and in good condition.
My newish pond is now starting to look more settled and the plants are thriving.

Plants, snails & barley straw all arrived, promptly & in excellent condition. Good communications, too.

Plants arrived in good condition as always with this company and plants now thriving in my pond