Platinum Support Reviews 8

TrustScore 2 out of 5

2.2

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2.2

Poor

TrustScore 2 out of 5

8 reviews

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Rated 1 out of 5 stars

Be very careful when dealing this company..

Be very careful when dealing with this company. Had a problem with them so did some digging. They represent a number of keto brands, that is they handle customer support for them. Typically you will see the ad via facebook.

theketo bodytone
keto slimmax
keto slim
core body nutrients
theketo bodytone
keto slimmax
pureshop supplements

Very much like primehealthzone maybe even the same company

How to spot? May have a UK address, Cypriot address, USA address and a local tel no. That dosent mean they are based in that country. Typically the items are shipped from the USA, an issue when it comes to returns. Many of the sites have a chat box " "Need support, were here to help" in the same place, bottom right. The contact will be with Platinum Support in the USA rather than a contact in the UK, for example.

Two types of fraud/questionable business practices:

-Customer orders £38 and gets charged £198( amounts will vary on currency). Tricked into ordering 5 bottles rather than 1
-Didn’t realise signed up to subscription offer, so get ongoing payments taken later.

Do contact your bank and cancel payment from these companies otherwise you may be charged a 2nd time.
Check exact wording on the statement and call your bank/cc company. And ask them why they continue to accept payments from companies with high complaint rates!

They are based in Pleasant Grove, Utah aso make complaints to the Utah Dept Of Commerce.
In the UK also contact Action Fraud and Citizens advice.

And complain to facebook. Look for a link on the ad to complain. After the event more difficult, a weakness of facebook.

August 12, 2021
Unprompted review
Rated 1 out of 5 stars

On my bank's "Fraud" list

Tried to order one of their products online using my debit card and my bank declined payment. When I called to find out why, the bank told me that this company was on their "Fraud Alert" list and declined payment for my protection. 'nough said.

February 20, 2021
Unprompted review
Rated 1 out of 5 stars

Scam

This is a total Scam. How are they even allowed to operate. I signed up for a once off trial and they had me on a monthly subscription. A total disgrace, stay away at all costs.

October 14, 2020
Unprompted review
Rated 1 out of 5 stars

TOTAL SCAM stay away!

TOTAL SCAM stay away!!
I tried to purchase an item for $66.00 USD and was immediately billed $129.00 USD MORE THAN DOUBLE
I called within 5 minutes they said they couldn't stop the shipment.
I received the tablets, sent them back as per their instruction for a refund.
Never got a refund!
They say my account is closed, and can't refund.
The company is so bad, my credit card got hacked, from using their site!
Do not buy anything from this company.
if you like giving away money this is the site for you

February 8, 2020
Unprompted review
Rated 1 out of 5 stars

TOTAL SCAM stay away!!

TOTAL SCAM stay away!!!
I tried to purchase an item for $66.00 USD and was immediately billed $129.00 USD MORE THAN DOUBLE
I called within 5 minutes they said they couldn't stop the shipment it would arrive in 48 hours and sent a cancellation notice right away it's been over a week (9 days) and still no product or refund
do not buy anything from this company.
if you like giving away money this is the site for you

January 1, 2020
Unprompted review
Rated 1 out of 5 stars

Be careful people

Be careful people ! when you finalised your order and pay with your credit card the sum announced. few weeks later it appear on your bank account they charge you double price !!!! and it's impossible to contact them by phone number they gave it to you ! and I wonder if their KETO are the same one I saw on ANGELINA JOLIE MARKETING product ... ! Now I try to ask for refund...

July 10, 2019
Unprompted review
Rated 1 out of 5 stars

platinum-support.com appears to be a…

platinum-support.com appears to be a scam. They sent me an email purportedly from my son. I clicked into the link and found it was an offer for a product Purefit Keto offering 3 different price options. There was not set price when you click thru to pay by credit card. It appeared to be a secure site. They took out 3 times the value of the offer made to me. The order email send is unprofessional, the phone number does not pick up and no response to emails.
Beware this could be a scam site to extort money from credit cards.

March 7, 2019
Unprompted review
Rated 5 out of 5 stars

Just finished giving CLA Safflower Oil …

Just finished giving CLA Safflower Oil my thanks for their product...I have tried other products that say how great their stuff is, well thumbs down.
CLA Safflower Oil works,started taking it & within a week [ 7days] I had
lost 6 pounds..I am now down 25 pounds in a total of 1 month..thanks again for this product. E.Thogmartin

September 11, 2017
Unprompted review

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