Plumbers 4U London Reviews 

181
TrustScore 2.5 out of 5

2.3

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 1 out of 5 stars

Very poor .. .do not use Rip off way of working as far as we are concerned Strongly recommend do not use Charged full price for hour Spent 40 mins on phone then left Complaint department try... See more

Rated 1 out of 5 stars

Appalling! Spoken ad nauseum with a lady yesterday, explained the sink was blocked and I can't use washing machine as water comes up and can't do dishes or cook. Explained i'm recovering from cancer... See more

Company replied

Rated 1 out of 5 stars

No respect whatsoever for covid, he was getting very close to us, had his mask off, and was saying that he didn't care about it. We had no running water when they came, he spent 3 hours was trying to... See more

Company replied

Rated 5 out of 5 stars

Really prompt service. The plumbing engineer was really swift in fixing our issue which took him less than 30 minutes to sort. He also explained the problem to us - regarding pipes, blockages and... See more

Company replied

Company details

  1. Plumber

Written by the company

Plumbers 4U London responds quickly and is accessible 24 hours a day, 7 days a week. Our heating engineers and boiler installation specialists can assist with any plumbing problem, no matter how big or small. Each of our plumber near me can cater to both household and business plumbing needs in a swift and efficient manner. Whether you have a water leak, a burst pipe, or a clogged drain, we can help.


Contact info

2.3

Poor

TrustScore 2.5 out of 5

181 reviews

5-star
4-star
3-star
2-star
1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Hasn’t replied to negative reviews

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

2.3

All reviews

(181)

1 review in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Advertisement
Rated 5 out of 5 stars

Kitchen drain pipe replacement

Swage smells coming from the drain pipe due to wrong pipe fitting. Darren arrived within 3 hours of call and fixed completely. He also fixing a leaking tap at the same time. Very satisfied.

December 7, 2020
Plumbers 4U London logo

Reply from Plumbers 4U London

Good afternoon
Thank you for your great review.
Please recommend us to your friends and family.

Rated 2 out of 5 stars

Good service but unfair to charge 102…

Good service but unfair to charge 102 for a 10 minute job.

December 4, 2020
Plumbers 4U London logo

Reply from Plumbers 4U London

Good afternoon
Thank you for your feedback.
We will take this on board.
I am glad the service was good for you.
Please recommend us to your friends and family.

Rated 5 out of 5 stars

Boiler serviced. All good- thank you

A thorough and efficient service of a boiler. Plumber was prompt, polite and maintained proper COVID safety measures.

November 9, 2020
Plumbers 4U London logo

Reply from Plumbers 4U London

Thank you for taking the time to write us a review

Advertisement
Rated 5 out of 5 stars

Darren was on time and professional

Darren was on time and professional. He unblocked the drain in less than an hour and advised how I should do it in future so as to not have to spend money on a call out in future. Great service - would use again.

November 3, 2020
Plumbers 4U London logo

Reply from Plumbers 4U London

Thank you Charlotte for taking the time to write us a great review.

Rated 5 out of 5 stars

Brilliant service.

Brilliant engineer. Fixed my Boiler in forty five minutes.
Would definitely recommend.

October 19, 2020
Plumbers 4U London logo

Reply from Plumbers 4U London

Thank you Robert we appreciate the feedback

Rated 4 out of 5 stars

All good thanks

All good thanks. Very prompt and great customer service. Definitely would use again.

October 19, 2020
Plumbers 4U London logo

Reply from Plumbers 4U London

Thank you SJ

Advertisement
Rated 4 out of 5 stars

Fixed the leak

Really pleased with the service. I had a leak coming through the living room ceiling from the bathroom above. They sent two plumbers who arrived within a few hours, they investigated the issue and fixed it. Nice guys and great service. Price was reasonable as well.
Only odd thing was that I actually called a different company initially so was surprised when the men turned up wearing ‘plumbers4u’ uniforms. Maybe the original company outsourced it to plumbers4u? Either way, was happy with the plumbers4u service.

October 19, 2020
Plumbers 4U London logo

Reply from Plumbers 4U London

Thank you Rubi for your review and feedback.

Rated 1 out of 5 stars

Unfriendly, unprofessional

Very unfriendly and unprofessional and didn't end up fixing our problem (we fixed it ourselves). Also little regard for COVID restrictions and distancing.

October 13, 2020
Plumbers 4U London logo

Reply from Plumbers 4U London

We apologise for the negative experience and would like the opportunity to put this right. Please kindly email customercare@allservices4u.co.uk and one of our team will be in touch.

Rated 1 out of 5 stars

The engineering come

The engineering come. Paid him £150
No invoice (should send me by email)
2 days after same problem come back (no hot water no heating)

October 12, 2020
Plumbers 4U London logo

Reply from Plumbers 4U London

We apologise for the negative experience and would like the opportunity to put this right. Please kindly email customercare@allservices4u.co.uk and one of our team will be in touch.

Advertisement
Rated 5 out of 5 stars

Top notch work

Top notch work. Fast, efficient and at a quality price. Have the number memorized now, know who i will be calling out next time.

October 12, 2020
Plumbers 4U London logo

Reply from Plumbers 4U London

Thank you for taking the time to write us a review

Rated 1 out of 5 stars

Magician and incompetent

Appeared, had one look and apparently diagnosed the problem. He didn't even take the time to look through the equipment and was out in 15 minutes as he had apparently diagnosed the problem.

October 12, 2020
Plumbers 4U London logo

Reply from Plumbers 4U London

We apologise for the negative experience and would like the opportunity to put this right. Please kindly email customercare@allservices4u.co.uk and one of our team will be in touch.

Advertisement
Rated 4 out of 5 stars

Very reliable company

Very reliable company. The plumber turned up on time on different occasions, carried out his work in a professional manner. Great service when booking the plumber. Would definitely recommend them.

September 24, 2020
Unprompted review
Plumbers 4U London logo

Reply from Plumbers 4U London

Thank you Mrs Jenny for taking the time to write us a review.

Rated 5 out of 5 stars

Efficient and professional

Efficient and professional. Flexible and prompt to the call out.

September 21, 2020
Unprompted review
Plumbers 4U London logo

Reply from Plumbers 4U London

Thank you for your review kay

Rated 2 out of 5 stars

Installation of new gas hob and electric oven

Job was to install a new gas hob and electric oven (purchased from another company).

Estimated 1 hour to fit. They came out next morning, which was commendably quickly, but went away without fitting either, saying oven wiring was more complicated than expected. When I pointed out it has a 13A plug they apologised and agreed to come back that afternoon, which they did. Removed old oven then discovered small gas leak (2mbar drop) and refused (possibly reasonably) to continue but left no oven or hob working. We fixed gas leak and engineer returned to complete the job 2 days later in a further 1 hour 50 minutes (rounded up to 2 hours on bill). Then rang to demand payment over the phone before sending an invoice. Did not leave any paperwork or Gas Safe registration number. When asked gave an out-of-date Gas Safe registration number - since corrected after an exchange of emails.
Total bill ended up as for 3 hours plus parts.

September 21, 2020
Unprompted review
Plumbers 4U London logo

Reply from Plumbers 4U London

Thank you for your feedback which we will use to improve our services. I understand our Customer Services team have now resolved this to your satisfaction

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look