Plumbers 4U London Reviews 

181
TrustScore 2.5 out of 5

2.3

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Rated 1 out of 5 stars

Very poor .. .do not use Rip off way of working as far as we are concerned Strongly recommend do not use Charged full price for hour Spent 40 mins on phone then left Complaint department try... See more

Rated 1 out of 5 stars

Appalling! Spoken ad nauseum with a lady yesterday, explained the sink was blocked and I can't use washing machine as water comes up and can't do dishes or cook. Explained i'm recovering from cancer... See more

Company replied

Rated 1 out of 5 stars

No respect whatsoever for covid, he was getting very close to us, had his mask off, and was saying that he didn't care about it. We had no running water when they came, he spent 3 hours was trying to... See more

Company replied

Rated 5 out of 5 stars

Really prompt service. The plumbing engineer was really swift in fixing our issue which took him less than 30 minutes to sort. He also explained the problem to us - regarding pipes, blockages and... See more

Company replied

Company details

  1. Plumber

Written by the company

Plumbers 4U London responds quickly and is accessible 24 hours a day, 7 days a week. Our heating engineers and boiler installation specialists can assist with any plumbing problem, no matter how big or small. Each of our plumber near me can cater to both household and business plumbing needs in a swift and efficient manner. Whether you have a water leak, a burst pipe, or a clogged drain, we can help.


Contact info

2.3

Poor

TrustScore 2.5 out of 5

181 reviews

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2.3

All reviews

(181)

1 review in the last 12 months

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Rated 5 out of 5 stars

Broken tap

Broken tap rung at 9.30 arrived on time with parts very professional Reza was great done a great job

June 8, 2020
Unprompted review
Plumbers 4U London logo

Reply from Plumbers 4U London

Hi Susan, thank you for your great review! We'll pass on your kind words to Reza.

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Rated 1 out of 5 stars

ABSOLUTELY SHAMEFUL

ABSOLUTELY SHAMEFUL!

We had a plumber come in yesterday, he only stayed 10 minutes and asked to be payed when he did NOT resolve the issue!

I have asked for a refund, but the company are actually telling me that they cannot provide one as the plumber so called has done his job.

TERRIBLE SERVICE!!

This company scams people, DO NOT use them!!

April 3, 2020
Unprompted review
Rated 1 out of 5 stars

AVOID AT ALL COSTS

AVOID. Horrendous service. The didn’t complete the job and ran off with the money. Bathroom wasnt sealed so was leaking to the downstairs and shower tray wasn’t fitted properly which also caused leaks. Number of other bits weren’t finished. When I asked for them to come back and fix it or refund me for the part of the job that wasn’t done properly they refused, threatened me and blocked me. AVOID AT ALL COSTS!!

March 1, 2020
Unprompted review
Plumbers 4U London logo

Reply from Plumbers 4U London

Dear Olivia,

Thank you for taking time to leave us a review.

Apologies that you have had a problem with our service.

We hope that you will allow us the opportunity to look into your complaint. Please contact us at info@plumbers4u.co.uk and a member of the customer service team will look into your query.

Plumbers 4 U Ltd

Rated 1 out of 5 stars

YOU ARE THE VICTIM OF BAD SERVICE

The service is really bad. Be aware of the usual trick: They usually over-book 2 times their capacities in order to offset potential cancellation. But if no cancellation, guess what? YOU ARE THE VICTIM. They would just not showing up on your appointment and blame "no one attended the call" despite no call was ever made. Avoid at all cost!

November 22, 2019
Unprompted review
Plumbers 4U London logo

Reply from Plumbers 4U London

Dear Customer

We apologise for the service you have witnessed. We would like to review and work to revert any shortfalls from our end.

Please forward on copy of your invoice and your contact details to info@plumbers-4u.co.uk. A customer service representative will be in contact to discuss this further.

Plumbers 4 U Ltd

Rated 1 out of 5 stars

Disappointed

Beni the plumber came. I had been charged 180 pounds call out fee, what nobody told me before, that I have to pay for they just come to view the job. And then I had to pay 300pounds deposit, for today job. Total I paid £480. They caused a more expensive job because they tried to cut what they shouldn’t do. They just had to get out the old pipe from the main drainage, what they couldn’t do. I called another plumber who had the right tools, take off the female screw what Beni and Dan cut, and after a long search he could get a new one, because they damaged, it wasn’t repearable.
I was really disappointed, I paid for nothing. After a week, I’ve got the refund.

September 29, 2019
Unprompted review
Plumbers 4U London logo

Reply from Plumbers 4U London

Dear Krisztina,

Thank you for taking time to leave us feedback.

Please allow us to put things right by emailing us at info@plumbers4u.co.uk and a member of the customer service team will be in touch.

Plumbers4U

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Rated 1 out of 5 stars

AVOID

AVOID, COMPANY THAT OFFLOADS WORK TO SUB-CONTRACTORS
I HAD A PLUMBER OUT YESTERDAY TO FIX A LEAK.
1. TURNED UP 3 HOURS LATE
2. WHEN HE TURNED UP HAD LITTLE TOOLS TO FIX AND HAD TO GO OUT FOR ANOTHER HOUR
3. WHEN HE DID COME BACK FILLED WITH A SILICONE BASED PRODUCT, TOLD TO LEAVE IT FOR AN HOUR THEN TURN THE WATER BACK ON OURSELVES, INSTEAD OF WAITING/COMPLETING THE JOB - WHICH DIDN'T WORK AND FLOODED HOUSE AND LEFT FOR 36 HOURS WITH NO WATER

PLEASE, AVOID

August 14, 2019
Unprompted review
Plumbers 4U London logo

Reply from Plumbers 4U London

Dear James,

Thank you for taking time to leave us feedback.

Please allow us to put things right by emailing us at info@plumbers4u.co.uk and a member of the customer service team will be in touch.

Plumbers4U

Rated 1 out of 5 stars

Very bad experience with this company

I am absolutely shocked at my experience with this company. I had a plumber come to diagnose the problem with our boiler last week. He offered a temporary solution - which has not worked. A part needs to be ordered to fix the problem. I have tried unsuccessfully over the last 3 days to have this part ordered. Whoever I speak to quickly refers me on and says I will be called back by the 'Plumbing Manager' who apparently is never in the office or is a 'very busy man.' What motivated me to find this review site is that I was now just hung up on. I was told our conversation had become too long. Horrible horrible experience. Do not use this company.

March 20, 2019
Unprompted review
Plumbers 4U London logo

Reply from Plumbers 4U London

Dear Nick,

Thank you for taking time to leave us a review.

Apologies that you have had a problem with our service.

We hope that you will allow us the opportunity to look into your complaint. Please contact us at info@plumbers4u.co.uk and a member of the customer service team will look into your query.

Plumbers 4 U Ltd

Rated 5 out of 5 stars

Very Fast Call out

Very Fast Call out. Rectified the problem and work was fast and efficient. Also Good customer service after the Job was completed to make sure all is in working order. Would definitely recommend to my friends and family.

March 20, 2019
Unprompted review
Plumbers 4U London logo

Reply from Plumbers 4U London

Dear Gregory,

Thank you for taking time to leave us a review. Your positive comments are much appreciated. We work hard to deliver a professional and efficient service.

Plumbers 4 U Ltd

Rated 5 out of 5 stars

Very efficient got the job done toilet…

Very efficient got the job done toilet working fine

November 16, 2018
Unprompted review
Plumbers 4U London logo

Reply from Plumbers 4U London

Dear Janet,

Thank you very much for your 5* review and the positive feedback. Much appreciated.

Plumbers 4 U Ltd

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Rated 1 out of 5 stars

What a joke

Called this company to book a job on a boiler system they gave me a slot 3 to 5 and at 4.30 called to cancel . I had organised it all had people waiting for them at the premises that waited 2 hours for this people .
They offered me an alternative Saturday morning slot at double the price !
What a joke !!

November 2, 2018
Unprompted review
Plumbers 4U London logo

Reply from Plumbers 4U London

Dear Customer


We apologise for the service you have witnessed. We would like to review and work to revert any shortfalls from our end.


Please forward on your details to which property the works were booked for and your contact details to info@plumbers-4u.co.uk. Be assured our customer service manager will contact you immediately to resolve the matter.


Plumbers 4 U Ltd

Rated 4 out of 5 stars

very happy with the service

October 25, 2018
Unprompted review
Plumbers 4U London logo

Reply from Plumbers 4U London

Dear Amita,

Thank you for your review and for the positive feedback. Much appreciated.

Keys4ULocksmith

Rated 5 out of 5 stars

Great service, recommended.

Michael arrived promptly and carried out the work efficiently. Nothing was too much trouble for him

October 19, 2018
Unprompted review
Plumbers 4U London logo

Reply from Plumbers 4U London

Dear Judith,

Thank you for your 5* review. We always aim to deliver a professional and efficient service.

Plumbers4U

Rated 4 out of 5 stars

We had a pipe leaking in our new house…

We had a pipe leaking in our new house and were unable to turn the water off. When I called in the morning the team were very helpful and advised someone would be with us within 2 hours. When the plumber did not turn up I called back and was advised that the plumber allocated our job had been stuck on another job. The office team arranged for someone to come to my house within the hour after this but at that point I’d had a continuous leak for over 5 hours. I wonder if I had not have called would anyone have turned up. I’ve still given 4 stars as the plumber who finally came was very efficient.

October 17, 2018
Unprompted review
Plumbers 4U London logo

Reply from Plumbers 4U London

Dear Mrs P,

Thank you for taking time to rate our service and for your feedback. Much appreciated.

Plumbers4U

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Rated 5 out of 5 stars

Very polite and pleasant young man

Very polite and pleasant young man. He came within 2 hours of calling and immediately found the problem. I would not hesitate to contact this company again.

September 27, 2018
Unprompted review
Plumbers 4U London logo

Reply from Plumbers 4U London

Dear Angela,

Thank you for taking time to review our service. Your feedback is much appreciated.

Plumbers4U

Rated 5 out of 5 stars

thanks excellent

September 17, 2018
Unprompted review
Plumbers 4U London logo

Reply from Plumbers 4U London

Dear Mr Gray,

Thank you for leaving us a review and for the positive feedback. Much appreciated.

Plumbers4U

Rated 5 out of 5 stars

Excellent

Excellent. Did exactly as promised and given very helpful advice to help make the right decisions about changes to our system.

September 11, 2018
Unprompted review
Plumbers 4U London logo

Reply from Plumbers 4U London

Dear Geoffrey,

Thank you very much for taking time to review our service, and for the positive comments. We work hard to deliver a professional and efficient service.

Plumbers4U

Rated 5 out of 5 stars

Job well done

He was on time, courteous, tidy and resolved the problem efficiently

September 6, 2018
Unprompted review
Plumbers 4U London logo

Reply from Plumbers 4U London

Dear June,

Thank you very much for reviewing our service. We appreciate your positive feedback.

Plumbers 4 U

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Rated 5 out of 5 stars

Very polite and efficient

September 5, 2018
Unprompted review
Plumbers 4U London logo

Reply from Plumbers 4U London

Dear Margaret,

Thank you for taking time to review our service and for your positive comments.

Plumbers 4 U

Rated 5 out of 5 stars

Amazing

Said was on time, he gave me a slot and was very punctual
He was very polite and pro. He is outfit was appropriate and clean
He talked me through the issues and was very transparent
He solved the issue took the payment and left

September 5, 2018
Unprompted review
Plumbers 4U London logo

Reply from Plumbers 4U London

Dear Ahmed,

Thank you very much for reviewing our service and for the very positive feedback. Much appreciated.

Plumbers 4 U

Rated 5 out of 5 stars

Service was quick and they fixed my…

Service was quick and they fixed my issue, so I'm happy.

September 4, 2018
Unprompted review
Plumbers 4U London logo

Reply from Plumbers 4U London

Dear Brook,

Thank you for reviewing our service. We always aim to deliver a professional and efficient service.

Plumbers 4 U

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