Plumbers 4U London Reviews 

181
TrustScore 2.5 out of 5

2.3

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Rated 1 out of 5 stars

Very poor .. .do not use Rip off way of working as far as we are concerned Strongly recommend do not use Charged full price for hour Spent 40 mins on phone then left Complaint department try... See more

Rated 1 out of 5 stars

Appalling! Spoken ad nauseum with a lady yesterday, explained the sink was blocked and I can't use washing machine as water comes up and can't do dishes or cook. Explained i'm recovering from cancer... See more

Company replied

Rated 1 out of 5 stars

No respect whatsoever for covid, he was getting very close to us, had his mask off, and was saying that he didn't care about it. We had no running water when they came, he spent 3 hours was trying to... See more

Company replied

Rated 5 out of 5 stars

Really prompt service. The plumbing engineer was really swift in fixing our issue which took him less than 30 minutes to sort. He also explained the problem to us - regarding pipes, blockages and... See more

Company replied

Company details

  1. Plumber

Written by the company

Plumbers 4U London responds quickly and is accessible 24 hours a day, 7 days a week. Our heating engineers and boiler installation specialists can assist with any plumbing problem, no matter how big or small. Each of our plumber near me can cater to both household and business plumbing needs in a swift and efficient manner. Whether you have a water leak, a burst pipe, or a clogged drain, we can help.


Contact info

2.3

Poor

TrustScore 2.5 out of 5

181 reviews

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2.3

All reviews

(181)

1 review in the last 12 months

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Rated 4 out of 5 stars

when your customer's experience matters

I had a bad experience with the person who came home. He was really rude an unpleasant. I let know to Plumbers and they were keen to know the details, understand what happen and ask for apologizing
For me it is important that a company wants to know about what haven't gone well in order to amend it and improve their services

September 3, 2018
Unprompted review
Plumbers 4U London logo

Reply from Plumbers 4U London

Dear Maria


Thank you for taking your time to discuss your experience with us.


We are pleased our customer service team were able to deal with your dissatisfaction.


Plumbers 4 U

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Rated 5 out of 5 stars

excellent service

excellent service, fast, clean and affordable. Would highly recommend!

August 7, 2018
Unprompted review
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Reply from Plumbers 4U London

Hi Crystal


Thank you so much for taking the time to post a review. We appreciate your kind comments.


Plumbers 4 U

Rated 1 out of 5 stars

Worst service I have ever received in…

Worst service I have ever received in my life. Guy(michael)came did nothing. had same problem same day.I called him he said he will call back then he didn't call back and stop answer my calls. I paid 140 pounds for nothing. Had to call another plumber and he fixed in 15 minutes only. Would never recommend this service to anyone.

August 6, 2018
Unprompted review
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Reply from Plumbers 4U London

Dear Richard,

Thank you for reviewing our service.

Customer service will contact you shortly.

Plumbers4U

Rated 1 out of 5 stars

a Right royal Rip Off!

Whilst the plumbers themselves were very pleasant, the failed to fix the problem. I had to call someone else to fix it. £75 wasted, frankly. You provide no guarantee of fixing anything. A rip off, essentially. A scenario worthy of exposure.

July 28, 2018
Unprompted review
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Reply from Plumbers 4U London

Dear Matthew,

Thank you for taking time to review our service.

I am sorry that you had a problem with our service. One of our customer service team will be in contact to see what we can do to put things right.

Plumbers 4 U

Rated 5 out of 5 stars

Blocked sink drain

Blocked sink drain

Arrived on time. cleaned as the problem was fixed.

Resolved the problem in a speedy and efficient manner.

July 24, 2018
Unprompted review
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Reply from Plumbers 4U London

Hi George


Thank you for rating the service. Always a pleasure serving customers like yourself. We do hope to serve you again for all future Gas and Plumbing works.

Plumbers 4 U

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Rated 5 out of 5 stars

Very professional and competent…

Very professional and competent service.
The plumber who came in to do the job was fast and efficient, clean and useful. He ispected toilet for a leak, identified the leak and successfully fixed it.
Would recommend

July 13, 2018
Unprompted review
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Reply from Plumbers 4U London

Dear Cesare


Thank for taking the time to rate the service. We are pleased to have delivered the service to your expectations. We do hope to serve you again for all future Gas and Plumbing works.


Plumbers 4 U

Rated 3 out of 5 stars

My experience was mixed

My experience was mixed. The first visit was poor. Work poorly performed, incomplete and overpriced. However when I complained to customer service the manager (Michael) came and resolved the issues, including parts at no additional cost to myself. Thanks Michael and highly appreciated! This turned my overall experience around but I would have to think carefully before using this service again.

July 12, 2018
Unprompted review
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Reply from Plumbers 4U London

Dear Richard


Thank you for your feedback. We are pleased the matter was eventually resolved. We reflect on every feedback and use it to our advantage. Apologies for the inconvenience caused


Plumbers 4 U

Rated 5 out of 5 stars

Was really great.

July 12, 2018
Unprompted review
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Reply from Plumbers 4U London

Dear Holly


Thank you very much for taking the time to rate our service and for the positive comments.


Plumbers 4 U

Rated 5 out of 5 stars

Very polite and tidy

Very polite and tidy, the plumber was patient and got the job completed with minimum fuss.. Yes I would definately use them again!

July 11, 2018
Unprompted review
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Reply from Plumbers 4U London

Dear Yvonne,

Thank you very much for taking time to rate our service and for the positive comments. We will be sure to pass the feedback to the plumber.

Plumbers 4 U

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Rated 4 out of 5 stars

The plumber was knowledgeable

The plumber was knowledgeable, quick and efficient.
Go with this company because they are really good

June 29, 2018
Unprompted review
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Reply from Plumbers 4U London

Dear Helena,

Thank you very much for your review and for your positive comments. I will be sure to pass your feedback on to the plumber.

Plumbers 4 U

Rated 3 out of 5 stars

Honestly

Honestly, did not get result I wanted and felt wasted £75

June 27, 2018
Unprompted review
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Reply from Plumbers 4U London

Dear Peter,

Thank you for bringing this matter to our attention. A member of the customer care team will be calling you shortly to sort out the problem.

Plumbers 4 U

Rated 5 out of 5 stars

great guy prompt and efficient

June 26, 2018
Unprompted review
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Reply from Plumbers 4U London

Dear Nuala,

Thank you very much for taking time to review our service and for the positive comments. We always strive to provide a professional and efficient service.

Plumbers 4 U

Rated 5 out of 5 stars

Very fast efficient service and a job…

Very fast efficient service and a job well done.

June 19, 2018
Unprompted review
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Reply from Plumbers 4U London

Dear Ian,

Thank you for taking time to leave us a 5 star review. We take great pride in the professional and efficient service that we provide.

Plumbers 4 U

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Rated 5 out of 5 stars

Brilliant service and very reasonably…

Brilliant service and very reasonably priced thank you

June 14, 2018
Unprompted review
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Reply from Plumbers 4U London

Hi Caroline,

Thank you for your review and comments. We are very proud of the fantastic service that our plumbers deliver and very pleased that you appreciate our professional and efficient service.

Plumbers 4 U

Rated 5 out of 5 stars

All completely painless - very happy

Came within an hour - very pleasant young man and reasonably priced.
Good service

June 12, 2018
Unprompted review
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Reply from Plumbers 4U London

Dear Jean,

Thank you very much for taking the time to review our service and for your positive comments.

Plumbers 4 U

Rated 5 out of 5 stars

Very sweet guy

Very sweet guy, helped fix my sink. Thank you

June 7, 2018
Unprompted review
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Reply from Plumbers 4U London

Dear Elise,

Thank you very much for taking time to give us a 5 star review. We are very pleased that you appreciate our 5 star service.

Plumbers 4 U

Rated 5 out of 5 stars

Very impressed

June 7, 2018
Unprompted review
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Reply from Plumbers 4U London

Dear Jane,

Thank you very much for taking the time to give us a 5 star rating. We always strive to deliver a professional and efficient service.

Plumbers 4 U

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Rated 5 out of 5 stars

Michael was fantastic and his…

Michael was fantastic and his colleague!
Definitely will use them again!

May 31, 2018
Unprompted review
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Reply from Plumbers 4U London

Hi Grace


Thank you for your positive comments on our plumbers who attended. We will pass on your feedback to them.


We look forward to serving you again with our heating and plumbing services.


Plumbers 4 U

Rated 5 out of 5 stars

Would I use Plumbers for you again???

Quick to respond to my call.
On time & Wore I/D & polite/ pleasant.
Knowledgeable.
Helpful.
Clean workers.
Tidied up when finished.
Did an excellent job.
Reasonable price.
Very happy all round & will use again.

May 31, 2018
Unprompted review
Plumbers 4U London logo

Reply from Plumbers 4U London

Thank you for the kind words, Steve!

We’re so happy the plumber's visit went so smoothly. We work hard to meet customer expectations, and we’re happy to hear we hit the mark for you.


Please share your experience with your friends and family who require annual boiler and plumbing services.


Plumbers 4 U

Rated 5 out of 5 stars

Would recommend

Efficient, friendly, professional - great work

April 20, 2018
Unprompted review
Plumbers 4U London logo

Reply from Plumbers 4U London

Dear Leigh
Thank you for taking time to leave us 5 star rating.
We aim to be efficient and professional at all times.
Plumbers4u

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