I love the layout and the gameplay. But I hate the fact that some people have advantages over others because of the HUD softwares. It seems that make the game unfair. I think those softwares must be u... See more
Company replied
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
The amount of games available. Depositing has been difficult for some reason...I been wanting to quit from the withdrawal/Verifying process alone which has caused me to lose thousands. if only deposit... See more
Company replied
-The support is super bad, i send multiple emails/messages with no response. -As a Bug for years on zoom tables that sometimes ticks the "fold vs any bet" on the big blind.. and not fixed -The rake... See more
Company replied
I've been playing on the platform for many years, and I'm even considered a VIP player due to my annual spending. Honestly, what I've noticed in the last 3 or 4 years is that promotions have been sign... See more
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Company details
About PokerStars
Written by the company
At PokerStars, we’re committed to providing an unforgettable experience for our players. Fast withdrawals, secure deposits, and a reliable platform means millions of players all over the world choose PokerStars. As one of the original and most respected names in online gaming, we’re trusted by players globally to provide exciting games, big tournaments, and a great playing experience.
We take pride in creating a safe environment for players to play. That means responsible gaming is a top priority. Our platform offers a range of tools to help players stay in control, including deposit and game limits, self-exclusion options, and time-out features. Enjoyment should always be paramount, so we encourage all our players to stay on top of what they spend by utilizing the tools available.
Whether you’re an experienced player or completely new, you’ll find a game that suits your preferences and bankroll. You can also rest assured that help is always available if you encounter any issues thanks to our dedicated customer support team, who are ready to support you 24 hours a day, seven days a week. We also have a Help Center packed full of useful articles, from help with payment methods to explanations of rules.
Game integrity is also at the heart of everything we do. We make sure that every player enjoys a fair, secure environment they can trust. With this foundation, players have opportunities to qualify for our award-winning live events. Anyone at any level can qualify online and find themselves at some of the most prestigious tournaments in the world... And all from the comfort of their own home. Our live events are at iconic destinations like Monte Carlo and Barcelona. The lucky ones to qualify can expect an unforgettable experience playing world-class poker against the world's greatest.
Are you ready to play?
Contact info
United Kingdom
- www.pokerstars.com
3.2
Average
8K reviews
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Reply from PokerStars
Hello. Thank you for the great review! We're glad to hear our support team made a positive impression. If you ever need anything, we're always here to help. Best regards!
I have noticed 3 times while playing…
I have noticed 3 times while playing Texas Holden spin and go on all ins the other person won with my hand any body else notice this. I’m pissed off
April 2, 2026
Unprompted review
Reply from PokerStars
Hi there. We’re really sorry to hear how frustrating this felt. Please rest assured that all hands on PokerStars are dealt using a certified Random Number Generator (RNG), ensuring completely fair and random outcomes. While it may feel unusual, these results can happen due to normal variance in poker. If you’d like us to review specific hands, feel free to reach out our Support team, we’ll be happy to take a closer look.
Reply from PokerStars
Hi there. Thank you so much for the 5-star review! We’re really glad to hear that your experience has been smooth and hassle-free, that’s exactly what we aim for.
If there’s ever anything you need, we’re always here to help. Enjoy your time on PokerStars!
Reply from PokerStars
Hello Diego, thank you for taking the time to leave your review. We are sorry to hear that you are not fully satisfied with our software.
Could you please provide more details to help us improve? Our Live Chat Support is available at any time to receive your feedback and assist you. Rest assured, your satisfaction is very important to us.
Good afternoon
Good afternoon, you're removing h2n, but you don't have the right alternatives, and it's time to update the design a bit.
March 30, 2026
Reply from PokerStars
Hello, thank you very much for your review. We apologise for any inconvenience caused by the latest changes on the Poker Lobby. Your feedback is very important to us, and we have forwarded it to our developers for review. If you would like to share more details, please feel free to contact our Live Chat Support at any time, and we will be happy to listen and assist you.
Scammers paradise
Scammers paradise. No chance to play legitimate poker. Corrupt government only allows this operation to continue because now they get a cut. Go figure pay off corrupt officials allows you to operate ponzi schemes against the people. Dont play here save your sanity for live poker only way to have a chance at not being cheated, which still happens.
October 10, 2025
Unprompted review
Reply from PokerStars
Hello. Thank you for your comment.
Please be assured that our platform operates in full compliance with applicable regulations and under the supervision of the relevant authorities. Fairness, safety, and transparency are core priorities for us.
If you have specific doubts or would like to report something, we encourage you to contact us directly through our Live Chat ( Help --> Contact Us) or social media channels . We're here to listen and provide any clarification you may need.
I can't play on Pokerstars because of…
I can't play on Pokerstars because of the Error and support doesn't help me.
October 10, 2025
Reply from PokerStars
Hello. Thank you for your feedback. We’re sorry to hear that you’re unable to play due to an error. We’ve sent you an email with further information regarding the issue—please check your inbox, including your spam or junk folder.
If you have any additional questions, you can also reach out to us via our social media channels. We look forward to assisting you.
I would give 5 stars but im having…
I would give 5 stars but im having issues with my account being frozen and withdrawals .otherwise the game in playing is great.
April 1, 2026
Unprompted review
Reply from PokerStars
Hello! Thank you for your feedback and for sharing your experience. We’re sorry to hear about the issues with your account and withdrawal. Please rest assured that our team is looking into this, and we recommend keeping an eye on your email inbox for further updates.
We appreciate your patience and hope you continue to enjoy your games!
Worst platform online ,THIEVESstars
Worst platform online ,THIEVESstars
April 1, 2026
Unprompted review
Reply from PokerStars
Hello, thank you for your comment. We’re sorry to hear about your concerns. Please know that our platform fully complies with regulations and is supervised by relevant authorities. Fairness, safety, and transparency are our top priorities. If you have specific doubts, feel free to contact us via our official social media channels or by going to 'Help - Contact us'. Best regards!
Not enough omaha tournaments
Not enough omaha tournaments.
You can add more different buy ins and make more guarantee of each, people will come to play, believe me.
April 1, 2026
Reply from PokerStars
Hello. Thank you for your feedback! We appreciate your suggestions regarding more Omaha tournaments, different buy-ins, and higher guarantees. We’ll share your ideas with our team to improve the experience for all players. Thank you once again for your comments!
a very good service from humans
If I remember correctly, it took about 10 minutes for me to be able to talk with a human being. But after that the service was more than satisfactory.
April 1, 2026
Unprompted review
Reply from PokerStars
Hello. Thank you for sharing your experience! We’re glad our team was able to assist you and that you found the service satisfactory. We always strive to provide quick and personal support. If you ever need anything, we're always here to help. Best regards!
Pokerstars is the best poker-room ever
April 1, 2026
Reply from PokerStars
Hello, thanks so much for your review! We're happy to hear you've had a smooth experience and that you're enjoying the room. If there's ever anything we can do to make it even better, don’t hesitate to reach out. Wishing you all the best and good luck at the tables!
Reply from PokerStars
Hello, we truly appreciate your feedback! We’re delighted to hear you had such a great experience. Thank you for choosing us!
All nice!!!!!!
April 1, 2026
Reply from PokerStars
Hello Andrii, thank you very much for your positive review. We are happy to hear that you appreciate our platform. Wishing you an enjoyable experience and success! 😊
Bullshit unlucky site for meUnreal bad luck I have in this site…
Unreal bad luck I have in this site never win big in Kasino never win some Tor es in poker bullahit site
April 1, 2026
Reply from PokerStars
Hi Evgeny, thank you for sharing your experience. We completely understand how frustrating it can feel when you do not win on casino games. That is part of the excitement of our casino, anything can happen to anyone!
We want to reassure you that all our games are completely fair. They use a Random Number Generator (RNG), which ensures that all outcomes are unknown and impossible to predict. Additionally, Gaming Laboratories International (GLI) tests, audits, and certifies all our games before they go live on our website.
If you would like to learn more, you can visit this page
🔗 http://psta.rs/PSRNG
If you have any questions, our Live Chat Support 💬 is always available for you!
TOP!Nomber one!
April 1, 2025
Reply from PokerStars
Hello, thank you very much for your positive review! We are thrilled to hear that our platform is your number-one choice. Wishing you fun and winning hands! 🎲
The Best poker room!
April 1, 2026
Reply from PokerStars
Thank you for your positive review and for choosing us! We are delighted to hear that our room is your favorite for your games, this truly means a lot to us. Best of luck at the tables! 🎲
I like all poker stars what they do ✌️🌞🕊️
April 1, 2026
Reply from PokerStars
Hi, thank you so much for your positive review. Your feedback means a lot to us, and we are thrilled to hear that you enjoy what we do. Wishing you all the best! 😊
Reply from PokerStars
Hello, thank you for your kind review! We are glad to hear that you appreciate our platform and the sense of trust it provides. Wishing you lots of fun and success! 😊
10/10...Best app
10/10...Best app, top support team and real chance to win some $£€, not like in another pseudo0n(al)liN€casiN0$"......
April 1, 2026
Unprompted review
Reply from PokerStars
Hello. Thank you for your feedback! We're glad to hear you've had a positive experience with the room. If you ever need anything or have suggestions, feel free to reach out.
Wishing you tons of luck at the tables!
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