Polarn O. Pyret Reviews 

7,587
TrustScore 4.5 out of 5

4.6

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Rated 5 out of 5 stars

As always first class service from Polarn O Pyret. Prompt delivery within 48 hours. My latest purchases are winging their way to Canada as I write this review!!! The children love the clothes & design... See more

Company replied

Rated 5 out of 5 stars

I have managed to buy some lovely clothes for my 7-year old grandson to keep him going for the next few years thanks to your very competitive sale offers. POP clothes are well designed, of good qualit... See more

Company replied

Rated 3 out of 5 stars

I noticed what seems like an issue with how gift cards are handled during checkout. I had a 600 SEK gift card and added enough items to exceed the free shipping threshold before applying it. Ho... See more

Company replied

Rated 5 out of 5 stars

Very satisfied as always with the quality of the product, but I would like the leggings to be less tight or at least have an option for children with thick legs.

Company replied

Company details

  1. Clothing Store
  2. Children's Clothing Store
  3. Men's Clothing Store
  4. Women's Clothing Store

Written by the company

We create children’s clothing made to be loved, worn, washed, and passed on – from one child to the next. We call it design that lasts. Since 1976, our ambition has been to make high-quality, comfortable clothing that lets children be children. Our garments are designed for play, with soft fabrics and thoughtful construction – nothing that scratches, pinches, or gets in the way of everyday adventures. Function and safety are at the core of everything we do. Inspired by outdoor and sportswear, our outerwear is made to handle real life – climbing trees, crawling on the ground, and playing in all kinds of weather. Every detail, from materials to the smallest seam, is carefully tested to ensure durability, functionality, and above all, safety. We believe that the little details make a big difference. Whether it’s a well-considered fit, a durable fabric, or a small design feature that children love, each garment is created with care. Our iconic stripes, introduced in 1976, remain a timeless part of our collection and a symbol of our heritage. Sustainability is a natural part of our philosophy. We use organic and recycled materials and continuously work to improve our impact on the planet. But for us, the most important aspect is longevity – our goal is for every garment to be worn by at least three children. For us, the customer experience is just as important as the product itself. We strive to offer a smooth and reliable shopping experience, with clear communication, fast delivery, and easy returns. Our customer service team is always here to help – whether you have questions about products, orders, or anything else. We truly value our customers and all the feedback we receive. Your reviews help us improve and ensure that we can continue to deliver both great products and a great experience. Thank you for being part of our journey.


Contact info

4.6

Excellent

TrustScore 4.5 out of 5

8K reviews

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4.6

All reviews

(7,587)

701 reviews in the last 12 months

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Rated 5 out of 5 stars

The baby clothing is of excellent…

The baby clothing is of excellent quality and looks really lovely when worn.

June 25, 2026
Polarn O. Pyret logo

Reply from Polarn O. Pyret

Hello,
Thank you for your kind review! We’re delighted to hear that you’re happy with your experience with us. We truly appreciate you taking the time to share your feedback, and we hope to welcome you back again soon.
Kind regards,
PO.P

Rated 1 out of 5 stars

Terrible delivery time

Terrible delivery time. Ending up returning all the items I bought for my son as it hadn’t arrived after 5 weeks.

June 24, 2026
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Reply from Polarn O. Pyret

Thank you for taking the time to leave a review. We are truly sorry for the delay and completely understand your disappointment, especially as the items did not arrive when they were needed.

As discussed during our contact, the delivery was unfortunately delayed after an attempted delivery by Royal Mail was not completed, which caused further delays to the shipment. We understand this created a frustrating experience and we are very sorry for the inconvenience!

To help clarify what went wrong, we have already raised a claim with the carrier and are currently investigating the issue further.

We are sorry that the delay ultimately led to you returning the items, and we appreciate your feedback as it helps us improve both our service and delivery experience.

Kind regards,
Polarn O. Pyret

Rated 3 out of 5 stars

Issue with gift card and free shipping threshold

I noticed what seems like an issue with how gift cards are handled during checkout.

I had a 600 SEK gift card and added enough items to exceed the free shipping threshold before applying it. However, after redeeming the gift card, the order value was reduced by the gift card amount, making it appear that I no longer qualified for free shipping.

Since a gift card is a payment method rather than a discount, it seems like it shouldn't affect eligibility for free shipping.It feels like a bug in the checkout logic.

June 12, 2026
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Reply from Polarn O. Pyret

Hi!
Thank you for taking the time to share your feedback.

We are aware of this issue and completely understand your frustration. We agree that a gift card is a payment method, and we are currently doing our best to investigate and resolve the problem.

In the meantime, customers affected by this issue are very welcome to contact our Customer Service team via email or chat. We will, of course, refund any shipping costs that were charged as a result.

We appreciate you bringing this to our attention and apologize for the inconvenience caused.

Kind regards,
Polarn O. Pyret

Rated 5 out of 5 stars

Quality of the clothes

Quality of the clothes, second to none, we highly recommend POP to all our friends.

June 23, 2026
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Reply from Polarn O. Pyret

Thank you so much for your wonderful feedback! We are so happy to hear that you are pleased with the quality of our clothes and that you recommend us to your friends.

Thank you for shopping with us, and we hope to welcome you back soon!

Kind regards,
Polarn O. Pyret

Rated 5 out of 5 stars

Great brand

Great brand, quick delivery, beautiful design and good quality. We have all our sons outdoor clothes from here, never disappointed.

June 23, 2026
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Reply from Polarn O. Pyret

Hi!

Thank you for taking the time to leave this wonderful review! We are so glad to hear that you and your son enjoy our clothing!

Thank you for continuing to choose us!
Kind regards,
Polarn O. Pyret

Rated 4 out of 5 stars

The products are very well made and…

The products are very well made and high quality. Like the zip design which is so handy for little ones.
I buy these as presents for friends and wish there was an option when ordering online to deliver as a present in a cardboard box
I used to be able to get this done in store at respective department stores

June 11, 2026
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Reply from Polarn O. Pyret

Thank you so much for your kind review!

We're delighted to hear that you appreciate the quality of our products and are happy with the design, especially the two-way zip.

Thank you as well for your thoughtful suggestion regarding gift packaging. We completely understand how convenient it would be to have the option of sending orders directly as gifts in a cardboard gift box when shopping online. We'll be sure to pass your feedback on to the relevant team.

Thank you for choosing our products as gifts for your friends! It means a lot to us!

Kind regards,
Polarn O. Pyret

Rated 5 out of 5 stars

Fantastic all around!

Fantastic all around!! Great products, stunning designs coupled with high quality materials.

June 22, 2026
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Reply from Polarn O. Pyret

Thank you for taking the time to leave such a wonderful review! We are so happy to hear that you love our products and designs. We truly appreciate your kind words.

Thank you for shopping with us, and we hope to welcome you back soon!

Kind regards,
Polarn O. Pyret

Rated 5 out of 5 stars

Bra service

Bra service

June 8, 2026
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Reply from Polarn O. Pyret

Hej!
Tack för ditt fina omdömme!

Varmt välkommen tillbaka!

Med vänliga hälsningar,
Polarn O. Pyret

Rated 5 out of 5 stars

Fast delivery

Fast delivery

June 19, 2026
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Reply from Polarn O. Pyret

Thank you for taking the time to leave this kind review!

Welcome back at any time!
Kind regards,

Rated 5 out of 5 stars

Fun playful colourful clothes …

Fun playful colourful clothes delivered to your front door. What’s not to like?

June 18, 2026
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Reply from Polarn O. Pyret

Thank you so much for your lovely review!

We're delighted to hear that you're enjoying your items! Your kind words mean a lot to us.

Thank you for choosing Polarn O. Pyret, and we hope to welcome you back again soon!

Kind regards,
Polarn O. Pyret

Rated 2 out of 5 stars

The dungeries i ordered did not have…

The dungeries i ordered did not have the poppers for changing indicated on the website so have to return

June 18, 2026
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Reply from Polarn O. Pyret

We’re so sorry to hear that the dungarees weren’t as expected! We completely understand how disappointing that must feel.

The poppers for easier changing are only included on our baby sizes, which are sold under our baby range, and unfortunately size 98 is outside of that category. The baby sizes and children sizes should no longer be sold under the same article number to minimise this kind of confusion, and we’re very sorry that this wasn’t clearer and that you’ve been left feeling disappointed.

That said, we do hope the dungarees will still be easy to use thanks to the buttons along the sides, but we completely understand if they’re not what you were looking for.

You’re of course welcome to return the item, and please don’t hesitate to reach out if there’s anything we can help you with! We’d be happy to guide you.

We hope you still feel satisfied with your order!
Kind regards,
Polarn O. Pyret

Rated 1 out of 5 stars

It's been over a week haven't received…

It's been over a week haven't received my purchase or any notification of dispatch

June 18, 2026
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Reply from Polarn O. Pyret

Hi Peter,

We’re so sorry to hear that you still haven’t received your order and we completely understand how frustrating that must feel, especially after waiting for over a week.

When you previously contacted us about this, we shared that Royal Mail had marked the parcel as delivered on June 20th, along with a photo as proof of delivery. That said, if you haven’t received it, we of course want to help sort this out for you!

Please feel free to reply to us in the same email thread, and we’ll take a closer look together and guide you through the next steps so we can resolve this as quickly as possible.

Kind regards,
Polarn O. Pyret

Rated 1 out of 5 stars

Very poor

Very poor . I have sent several emails with no replies and the last reply i got they asked for tracking number ane never got back to me . Until today am not able to locate the order !!

June 5, 2026
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Reply from Polarn O. Pyret

Hi,

We’re sorry to hear that you’ve had trouble locating your order.
We have not been able to identify any recent correspondence regarding this matter, but we will contact you directly using the information connected to your review to help you track your shipment and resolve this as quickly as possible.

Thank you for bringing this to our attention.
Kind regards,
PO.P

Rated 5 out of 5 stars

Excellent products

Excellent products! True to the internet image fast and smooth delivery!

June 4, 2026
Polarn O. Pyret logo

Reply from Polarn O. Pyret

Thank you for your kind review! So nice to hear that everything met your expectations and that delivery went smoothly.

Kind regards,
Polarn O. Pyret

Rated 5 out of 5 stars

I just love the quality and designs of…

I just love the quality and designs of the clothes for children and adults. As my funds are limited, I buy mainly in the sales or when offers are available, such as the 20 % off offers or the second hand store. Really, really pleased with all products I ever bought.

June 16, 2026
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Reply from Polarn O. Pyret

Thank you so much for your lovely review and for continuing to choose us!

We’re so glad to hear that you’ve been able to find pieces you love through our sales and our online second hand store.

Thank you again for your kind words, and we hope to see you again soon!
Kind regards,
Polarn O. Pyret

Rated 5 out of 5 stars

Superb quality of adult nightwear

Superb quality of adult nightwear. Prompt and efficient delivery.

June 15, 2026
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Reply from Polarn O. Pyret

Thank you for your review! We’re so glad you’re happy with the quality and that everything arrived quickly.

Kind regards,
Polarn O. Pyret

Rated 5 out of 5 stars

🤩🤩🤩🤩🤩

🤩🤩🤩🤩🤩
Amazing clothes, comfortable and great quality!

June 16, 2026
Polarn O. Pyret logo

Reply from Polarn O. Pyret

Thank you so much for your lovely review! We’re really happy to hear that you appreciate the quality of our clothes. It that means a lot to us!

Hope to see you again soon!
Kind regards,
Polarn O. Pyret

Rated 5 out of 5 stars

Fantastic experience from start to…

Fantastic experience from start to finish beautiful children’s clothes and great quality and super fast delivery . If you want quality and great service shop here ❤️

June 15, 2026
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Reply from Polarn O. Pyret

Thank you so much for your wonderful review!

We are absolutely delighted to hear that you had a fantastic experience from start to finish. It means so much to us that you appreciate the quality of our children's clothing, our service, and the fast delivery.

Thank you for taking the time to share your experience and we hope to welcome you back again soon!

Best regards,
Polarn O. Pyret

Rated 5 out of 5 stars

Everything is perfect!

Everything is perfect!

June 15, 2026
Polarn O. Pyret logo

Reply from Polarn O. Pyret

We are delighted to hear that everything has been perfect. Your kind words truly mean a lot to us and inspire us to continue creating high-quality, long-lasting children's clothing. Thank you for choosing Polarn O. Pyret – we really appreciate your support!

Best regards,
Polarn O. Pyret

Rated 5 out of 5 stars

Fast delivery and really happy with my…

Fast delivery and really happy with my purchase. Thank you. I really like the quality of the clothes and the design.
Being Scandinavian in England, it is something from “home”.

June 15, 2026
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Reply from Polarn O. Pyret

We are so happy to hear you love the quality and design of your purchase! It's wonderful that our clothes bring a touch of home to you. Thank you for your kind words.

All the best,
Polarn O. Pyret

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