Clothes selection and quality is great. Love the brand. Delivery service is very bad. Takes so much longer than any other European brand to deliver to Ireland. 2 weeks vs 2-3 days. Generally little or... See more
Company replied
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Clothes selection and quality is great. Love the brand. Delivery service is very bad. Takes so much longer than any other European brand to deliver to Ireland. 2 weeks vs 2-3 days. Generally little or... See more
Company replied
I have been shopping with Polarn O. Pyret for 8 years now, and they never fail to impress. The quality of their clothing is outstanding—durable, beautifully made, and built to last through years o... See more
Company replied
Excellent quality. It's a real pity that the size range stops at 140 cm. I would love to continue dressing my children in such high-quality, comfortable clothing as they grow.
Company replied
Have been ordering from POP since my eldest was born - he is almost 14. I still have a few of his outfits which have been passed down to my other 2 children, my youngest being 8 weeks. The quality... See more
Company replied
We create children’s clothing made to be loved, worn, washed, and passed on – from one child to the next. We call it design that lasts. Since 1976, our ambition has been to make high-quality, comfortable clothing that lets children be children. Our garments are designed for play, with soft fabrics and thoughtful construction – nothing that scratches, pinches, or gets in the way of everyday adventures. Function and safety are at the core of everything we do. Inspired by outdoor and sportswear, our outerwear is made to handle real life – climbing trees, crawling on the ground, and playing in all kinds of weather. Every detail, from materials to the smallest seam, is carefully tested to ensure durability, functionality, and above all, safety. We believe that the little details make a big difference. Whether it’s a well-considered fit, a durable fabric, or a small design feature that children love, each garment is created with care. Our iconic stripes, introduced in 1976, remain a timeless part of our collection and a symbol of our heritage. Sustainability is a natural part of our philosophy. We use organic and recycled materials and continuously work to improve our impact on the planet. But for us, the most important aspect is longevity – our goal is for every garment to be worn by at least three children. For us, the customer experience is just as important as the product itself. We strive to offer a smooth and reliable shopping experience, with clear communication, fast delivery, and easy returns. Our customer service team is always here to help – whether you have questions about products, orders, or anything else. We truly value our customers and all the feedback we receive. Your reviews help us improve and ensure that we can continue to deliver both great products and a great experience. Thank you for being part of our journey.
Hälsingegatan 40, 113 43, Stockholm, Sweden
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Fast delivery .
Outstanding quality and durability of the product.
Beautiful range

Reply from Polarn O. Pyret
Prompt delivery and very pleased with the quality ofwhat i ordered

Reply from Polarn O. Pyret
Love the quality of the jacket. However I bought a second hand via the POP website. There was no details that the item had light staining and damage to one of the elbows. Unfortunately i did not notice until after I had written my child's name in the jacket so could not return.
Quick delivery.

Reply from Polarn O. Pyret
Great products of high quality, easy to use website, fast check out and chat support customer service was helpful when trying to locate my delivery. Delivery handled by another company which created problems as no tracking info was available.

Reply from Polarn O. Pyret
Normally, when I go to the store, I'm always impressed. The staff are always welcoming. But there's one employee at the Malmö City store that makes me not want to go back again if she's the one serving me. I felt a sense of unwelcomingness, classism, and a lack of greeting when customers entered the store. She never offered any assistance, which other staff members usually do. I've had two bad experiences with this employee, and the most recent one was on July 24th. I don't want to go back to the store again if I have to deal with her. She didn't smile or greet me, and acted as if I wasn't fit to be there. There are many details, but basically, since I've been your customer, I've never encountered an employee who behaves like this.

Reply from Polarn O. Pyret
Excellent service, I needed to return one item which was extremely efficient and simple.

Reply from Polarn O. Pyret
Bought all my daughters outerwear from here and used it for my son all those years after. Haven’t found a company that performs better and they both go to forest school.

Reply from Polarn O. Pyret
Excellent quality. It's a real pity that the size range stops at 140 cm. I would love to continue dressing my children in such high-quality, comfortable clothing as they grow.

Reply from Polarn O. Pyret
I have been shopping with Polarn O. Pyret for 8 years now, and they never fail to impress. The quality of their clothing is outstanding—durable, beautifully made, and built to last through years of wear and countless washes without losing shape or color.
I especially love that they offer adult clothing alongside their children's ranges, making it so easy to get matching family pieces and high-quality basics for myself.
Beyond the fantastic clothes, their customer service is consistently reliable and helpful. It is so rare to find a brand that maintains such high standards year after year. I couldn't be happier with my purchases over the last 8 years and will happily continue to shop here!

Reply from Polarn O. Pyret
Still waiting for the product to arrive 10 days later

Reply from Polarn O. Pyret
Have been ordering from POP since my eldest was born - he is almost 14. I still have a few of his outfits which have been passed down to my other 2 children, my youngest being 8 weeks.
The quality is fab, and I love the designs.
Absolutely fab that they now sell pre loved items at a brilliant price too! I recently did a massive bulk order for the littlest one.
Will continue ordering from pop as long as I can :)

Reply from Polarn O. Pyret

Reply from Polarn O. Pyret
Clothes selection and quality is great. Love the brand. Delivery service is very bad. Takes so much longer than any other European brand to deliver to Ireland. 2 weeks vs 2-3 days. Generally little or no delivery updates once in transit. Needs to majorly improve, have ordered elsewhere lots of time due to length of delivery and uncertainty.

Reply from Polarn O. Pyret
My go to brand for everything kids clothing.
Some very interesting designs sometimes, but overall very tasteful kids clothing. Love that the second hand store is back.

Reply from Polarn O. Pyret
The quality is always excellent.
Lovely fabrics.
Cute designs.
Great durability.
Never bought a bad item yet.
Sale/ outlet prices are very good.
Highly recommended.

Reply from Polarn O. Pyret

Reply from Polarn O. Pyret
Their customer service is honestly fantastic. And the quality of the clothes is wonderful. I easily pass the clothes from my older daughter to my younger daughter and they still look brand new.

Reply from Polarn O. Pyret
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