I would highly recommend this company. The service overall has been amazing. Ordered 12" heavy duty table saw and it was delivered next day. Unfortunately it was damaged by courier. They sent... See more
Company replied
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See what reviewers are saying
I bought this item in December 2020. It was delivered on a pallet three days later. Brilliant. Bought for one specific job which I could not get any so called professionals to do. (Too difficult!) Job... See more
Hi there I ordered a nova 12inch Cole jaw yesterday and I haven't received an email about it yet or shipping info etc but I have paid, have sent an email and just a bit concerned about the purchase... See more
Company replied
Very competitive pricing and great service from Poolewood. I will not hesitate to deal with them again. Many thanks.
Company details
Information provided by various external sources
We sell machinery and tools for woodworking, metal work, welding, airlines, pumps & washers by Charnwood, SIP, Scheppach, Fox, Tormek, Robert Sorby etc.
Contact info
Longfield Avenue, DA3 7LA, Longfield, United Kingdom
- 014747 708639
- info@poolewood.co.uk
- www.poolewood.co.uk
4.7
Excellent
659 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 50% of negative reviews
Typically replies within 24 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Good prices
Good prices, prompt delivery and kept informed by courier. Can't ask for more. Thanks.
March 17, 2023
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The whole transaction went very quick…
The whole transaction went very quick and smoothly.
Haven't set the machine up yet so i can't comment on that but so far so very good.
March 8, 2023
Fab service as always and would…
Fab service as always and would recommend - always respond quickly and receive the items in good time with excellent communication.
Thanks again Poolewood
March 2, 2023
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Solid company and good prices…
Very responsive team and my goods shipped to USA quickly. Best prices out there for my particular product.
February 8, 2023
Great Company 5 stars
Great pre sales support, fast delivery. Excellent in every way including the price.
February 22, 2023
Item delivered very promptly.
February 21, 2023
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I would recommend them
Got exactually what I ordered a Robert Sorby Proedge.
Arrived in good time but with a a few bits missing (hence the 4 star), but this was sorted very promptly and they were delivered 2 days later. Would highly recommend and the cheapest price I could find.
February 21, 2023
Unprompted review
Fast delivery & good communications.
February 15, 2023
Quality Goods at a reasonable Price
Easy to order, reasonable price and received within a reasonable time - what else do you want.
February 17, 2023
Would have given 5 stars if they had…
Would have given 5 stars if they had bothered to call me back and had been a bit more polite on the phone
February 8, 2023
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Slight problem with item delivered but…
Slight problem with item delivered but this was rectified straight away and without fuss.
What more can you expect
December 8, 2022
Reply from Poolewood Machinery Ltd
Thank you for taking the time to leave us a review, as a small family run business it means a lot, Team Poolewood
Good👍Easy to deal with and pleasant staff.
Easy to deal with and pleasant staff.
Good products!
January 27, 2023
Reply from Poolewood Machinery Ltd
Thank you for taking the time to leave us a review, as a small family run business it means a lot, Team Poolewood
Received what I ordered promtly
January 12, 2023
Brilliant Service
I ordered my goods between Christmas and the New Year during their Christmas shut down. My order was dealt with on the first day they were back, and I received my order by the end of the week! Brilliant service.
December 28, 2022
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Hi there I ordered a nova 12inch Cole…
Hi there I ordered a nova 12inch Cole jaw yesterday and I haven't received an email about it yet or shipping info etc but I have paid, have sent an email and just a bit concerned about the purchase now. Hope this isnt a scam...Happy to change my review stars upon confirmation that my item is on the way and in stock.
Update; they have replied to my husband and confirmed they are having royal mail issues as they are on strike etc
December 14, 2022
Unprompted review
Reply from Poolewood Machinery Ltd
Good afternoon, we cannot find any order or emails under the name J Keegan. You should however receive an automatic order confirmation once you have placed your order. Please also check your junk folder incase it has gone there too. We try our best to respond to emails as quickly as we can, but as a small family run business sometimes it can take a bit longer. Definitely not a scam, just a small business trying its best! Thanks, Team Poolewood.
Great company to deal with.
Cant thank them enough. Brilliant company to buy from and they really do put the effort into getting you sorted.
Recommend to all.
October 26, 2022
Reply from Poolewood Machinery Ltd
Thank you so much for your positive review, as a small family run business, we really appreciate it! Team Poolewood
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