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Posturite Reviews 

4,397
TrustScore 4.5 out of 5

4.5

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Review summary

Created with AI, based on recent reviews

Evaluating 1,242 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the exceptionally fast delivery times and the extremely professional staff who eagerly help set up the office furniture. Consumers note that the ordered products are exceptionally well made, highly supportive, and make a truly noticeable difference in daily comfort. People consistently mention the smooth overall purchasing process and clear communication regarding their shipments. However, some reviewers were not happy with receiving faulty items or missing parts, which resulted in frustrating delays when trying to secure proper replacements. A few other people also felt that delivery occasionally took much longer than expected due to ongoing communication problems.

What people talk about most

Product

Reviewers mention positive feedback about product quality and comfort, noting that items like cushions and... See more

Delivery service

Customers report positive experiences with delivery service, highlighting rapid shipping times and helpful... See more

Service

Reviewers highlight positive aspects of service, noting that everything from the initial booking to delivery... See more

Order

Customers consistently note positive experiences with order processes that are described as easy, smooth, and... See more

Quality

People report positive experiences with quality, highlighting that items are sturdy, well-made, and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Excellent service with rapid delivery. I wanted a wedge cushion because the bucket-style driver's seat in our car is too long from back to front for short people! I bought the 2" version and it has... See more

Company replied

Rated 5 out of 5 stars

One call was all it took to get my issue sorted and a new keyboard was received overnight. Oone should not be surprised by this level of Professionalism, this is how businesses should be run. Thank yo... See more

Company replied

Rated 5 out of 5 stars

The desk converter was dispatched straight away (faster than the 2 days the website indicated). It's not out of the box yet but this is the second one we've ordered because the first was high quali... See more

Company replied

Rated 5 out of 5 stars

3 things: - the engineer (Ebrahim) who came to set up my standing desk accomodated my request of not coming before 10 am as i had meetings, instead he waiting outside for a bit - he set up the des... See more

Company replied



Company details

  1. Office Furniture Store
  2. Office Supplies Store
  3. Office Equipment Repair Service
  4. Office Equipment Supplier
  5. Office Refurbishment Service

About Posturite

Written by the company

Services and resources

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Ergonomic office chairs
Sit-stand desks
Sit-stand platforms
Ergonomic accessories

For your home

Posturite for home

At Posturite, we create healthier, more active workspaces both at home and in the office. Our team of health experts offer ergonomic products like office chairs, sit-stand desks, lumbar cushions, and wireless accessories.

Investing in ergonomic equipment is a valuable step for both health and work performance. While we can't promise instant success, being comfortable and well-supported boosts focus, creativity, and motivation.

Our ergonomic chairs cater to individual needs, offering adjustable options like executive, industrial, and specialist seating to reduce risks of back pain and RSI. Our team is available for support via live chat, email, phone or DSE assessments carried out at your workspace or remotely.


Contact info

4.5

Excellent

TrustScore 4.5 out of 5

4K reviews

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Asks customers to review

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4.5

All reviews

(4,397)

1,178 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Ace!

Great product and very efficient and prompt delivery.

August 3, 2026
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Reply from Posturite

Good afternoon. Many thanks for your review, it's great to see that you were happy with our service. We look forward to helping you again in the future. Kind regards, Amber.

Rated 4 out of 5 stars

Website search function

Website search function, Communication and service good , would have been a 5 but due to an error probably on my part but as aresult of a lack of clarity in order process i made an incorrect selection. I made a call withing minuites of placing the order but to late to stop it been dispatched . Customer service person said they would divert it but it still arived. You have with no grumble now sorted a returns label but i have to go through the trip to post office and cost of a return :(

August 3, 2026
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Reply from Posturite

Good afternoon Mike. Many thanks for taking the time to leave us a review, we do apologise we weren't able to divert your order in time. We look forward to helping you again in the future. Kind regards, Amber.

Rated 5 out of 5 stars

Great product

Great product. Speedy dispatch and delivery.

August 3, 2026
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Reply from Posturite

Good afternoon Gabriella. Thank you for leaving us a review, we're really pleased that you had a good experience. We look forward to helping you again in the future. Kind regards, Amber.

Rated 4 out of 5 stars

My assessment was very thorough

My assessment was very thorough. I'm still awaiting half of my equipment, but hopefully this will arrive sooner rather than later. Many thanks!

August 3, 2026
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Reply from Posturite

Good afternoon Katie. Thank you very much for leaving us a review, we appreciate you taking the time. We're pleased to hear of your experience and look forward to helping you again in the future. Kind regards, Amber.

Rated 5 out of 5 stars

Good quality

Quick delivery. Product is great, I've bought it to use on my sofa and it keeps my back in a position that doesn't set my sciatica off. Sturdy and lightweight/portable and well made

August 3, 2026
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Reply from Posturite

Good afternoon Tracy. Many thanks for taking the time to leave us a review, it's great to hear you had a positive experience with us. We look forward to helping you again in the future. Kind regards, Amber.

Rated 5 out of 5 stars

excellent service

explained everything really well and made sure i was happy with everything before he left me with my dse devices

August 5, 2026
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Reply from Posturite

Good afternoon Racheal. Thank you very much for submitting your review, we're glad to see you had a good experience. We look forward to helping you again in the future. Kind regards, Amber.

Rated 5 out of 5 stars

The ordering process was easy and…

The ordering process was easy and straightforward.
My Backfriend was delivered promptly and I am pleased with it.

August 5, 2026
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Reply from Posturite

Good afternoon Gillian. Many thanks for taking the time to leave us a review, we're delighted that we lived up to your expectations. We look forward to helping you again in the future. Kind regards, Amber.

Rated 5 out of 5 stars
Posturite logo

Reply from Posturite

Good afternoon Daniel. We're really pleased to read that you had a good experience with us, thank you for taking the time to share it. We look forward to helping you again in the future. Kind regards, Amber.

Rated 5 out of 5 stars

Amazing very fast delivery,Keeps you…

Amazing very fast delivery,Keeps you posted.

August 5, 2026
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Reply from Posturite

Good afternoon Usha. Thank you for taking the time to leave us a review, we're delighted to receive your feedback. We look forward to helping you again in the future. Kind regards, Amber.

Rated 5 out of 5 stars

Really quick dispatch and delivery

Really quick dispatch and delivery. Great service!

August 3, 2026
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Reply from Posturite

Good afternoon Rosie. We're really pleased to read that you had a good experience with us, thank you for taking the time to share it. We look forward to helping you again in the future. Kind regards, Amber.

Rated 5 out of 5 stars

Just what I needed at a very reasonable price

Clear website signposting me to the correct replacement parts for my existing chair. Easy to order and the parts arrived the next day by courier. Everything I needed and at very reasonable price too.

August 4, 2026
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Reply from Posturite

Good afternoon Sarah. Many thanks for taking the time to leave us a review, we're delighted that we lived up to your expectations. We look forward to helping you again in the future. Kind regards, Amber.

Rated 1 out of 5 stars

Return process is very slow and hard

My son ordered a chair from Posturite and when we received it the chair had been used and all the wheels were scuffed. The box had been clearly opened and resealed. It is now nearly two weeks and I am still waiting for the chair to be picked up. I have received emails and they have accepted the return but no courier has been in touch .
I am getting really frustrated and annoyed. No return of a faulty item should take this long . I tried ringing again this morning, no answer, my email of yesterday has not been answered.
I would not recommend this company after my experience, and will never use again.

August 5, 2026
Unprompted review
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Reply from Posturite

Good afternoon, Samantha, thank you for taking the time to leave us a review. We're very sorry to hear that your experience has not met your expectations. I can see that my colleague is already looking into this for you and has submitted another request to have the chair collected as soon as possible. You should receive an email with an update shortly. I have also shared your feedback with our collections team so we can investigate what caused this delay and help prevent similar issues in the future. Thank you for bringing this to our attention, and we sincerely apologise for the inconvenience caused. Kind regards, Sasha

Rated 5 out of 5 stars

Was called twice on the day prior to…

Was called twice on the day prior to delivery to confirm arrival time and access. Driver constructed the chair and then gave familiarisation in all its workings and adjustments, very chearful and professional driver.

August 3, 2026
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Reply from Posturite

Good afternoon Glenn. Thank you very much for leaving us a review, we appreciate you taking the time. We're pleased to hear of your experience and look forward to helping you again in the future. Kind regards, Amber.

Rated 5 out of 5 stars

Couldn't have been easier or quicker if…

Couldn't have been easier or quicker if it tried! Would 100% recommend - great product, amazing value and ridiculously fast delivery.

August 4, 2026
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Reply from Posturite

Good afternoon Sarah. Thank you for your lovely feedback, we really appreciate it. We're happy to hear that you had a good experience and that we were able to help. We look forward to helping you again in the future. Kind regards, Amber.

Rated 5 out of 5 stars

Excellent product

Excellent product and delivery service

August 4, 2026
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Reply from Posturite

Good afternoon Femi. Many thanks for taking the time to submit a review, we're delighted to hear that you had a good experience. We look forward to helping you again in the future. Kind regards, Amber.

Rated 5 out of 5 stars

This has really helped with my back…

This has really helped with my back issues! Moulds nicely into my seat and has given me pain free sitting!!

July 29, 2026
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Reply from Posturite

Good afternoon Allison. Thank you for taking the time to share your feedback. We're really pleased you had a good experience. We look forward to helping you again in the future. Kind regards, Amber.

Rated 5 out of 5 stars

i am still awaiting someone to adjust…

i am still awaiting someone to adjust the chair for me

July 31, 2026
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Reply from Posturite

Good afternoon Umar. Thank you for sharing your feedback with us. We're pleased to hear you were satisfied with the service we provided. We look forward to helping you again in the future. Kind regards, Amber.

Rated 5 out of 5 stars

Excellent service

Excellent service, and good quality items. I am really pleased with the overall experience: purchase, delivery and installation. Posturite is definitely a great place to source your equipment for your office set-up.

August 3, 2026
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Reply from Posturite

Good afternoon. Many thanks for your review, it's great to see that you were happy with our service. We look forward to helping you again in the future. Kind regards, Amber.

Rated 5 out of 5 stars

Easy purchase

Easy purchase, quick dispatch, great product.

August 3, 2026
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Reply from Posturite

Good afternoon Victoria. Thank you for leaving us a review, we're really pleased that you had a good experience. We look forward to helping you again in the future. Kind regards, Amber.

Rated 5 out of 5 stars
Posturite logo

Reply from Posturite

Good afternoon Lianne. Many thanks for taking the time to leave us a review, it's great to hear you had a positive experience with us. We look forward to helping you again in the future. Kind regards, Amber.

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