Excellent service with rapid delivery. I wanted a wedge cushion because the bucket-style driver's seat in our car is too long from back to front for short people! I bought the 2" version and it has... See more
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At Posturite, we create healthier, more active workspaces both at home and in the office. Our team of health experts offer ergonomic products like office chairs, sit-stand desks, lumbar cushions, and wireless accessories.
Investing in ergonomic equipment is a valuable step for both health and work performance. While we can't promise instant success, being comfortable and well-supported boosts focus, creativity, and motivation.
Our ergonomic chairs cater to individual needs, offering adjustable options like executive, industrial, and specialist seating to reduce risks of back pain and RSI. Our team is available for support via live chat, email, phone or DSE assessments carried out at your workspace or remotely.
The Mill, Station Road, BN26 6SZ, Berwick, United Kingdom
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Website search function, Communication and service good , would have been a 5 but due to an error probably on my part but as aresult of a lack of clarity in order process i made an incorrect selection. I made a call withing minuites of placing the order but to late to stop it been dispatched . Customer service person said they would divert it but it still arived. You have with no grumble now sorted a returns label but i have to go through the trip to post office and cost of a return :(

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My assessment was very thorough. I'm still awaiting half of my equipment, but hopefully this will arrive sooner rather than later. Many thanks!

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Quick delivery. Product is great, I've bought it to use on my sofa and it keeps my back in a position that doesn't set my sciatica off. Sturdy and lightweight/portable and well made

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explained everything really well and made sure i was happy with everything before he left me with my dse devices

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The ordering process was easy and straightforward.
My Backfriend was delivered promptly and I am pleased with it.

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Clear website signposting me to the correct replacement parts for my existing chair. Easy to order and the parts arrived the next day by courier. Everything I needed and at very reasonable price too.

Reply from Posturite
My son ordered a chair from Posturite and when we received it the chair had been used and all the wheels were scuffed. The box had been clearly opened and resealed. It is now nearly two weeks and I am still waiting for the chair to be picked up. I have received emails and they have accepted the return but no courier has been in touch .
I am getting really frustrated and annoyed. No return of a faulty item should take this long . I tried ringing again this morning, no answer, my email of yesterday has not been answered.
I would not recommend this company after my experience, and will never use again.

Reply from Posturite
Was called twice on the day prior to delivery to confirm arrival time and access. Driver constructed the chair and then gave familiarisation in all its workings and adjustments, very chearful and professional driver.

Reply from Posturite
Couldn't have been easier or quicker if it tried! Would 100% recommend - great product, amazing value and ridiculously fast delivery.

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This has really helped with my back issues! Moulds nicely into my seat and has given me pain free sitting!!

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i am still awaiting someone to adjust the chair for me

Reply from Posturite
Excellent service, and good quality items. I am really pleased with the overall experience: purchase, delivery and installation. Posturite is definitely a great place to source your equipment for your office set-up.

Reply from Posturite
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