PRECISE. Reviews 

4,098
•
TrustScore 4.5 out of 5

4.3

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Review summary

Created with AI, based on recent reviews

Looking at 135 reviews, reviewers had a great experience with this company. Customers frequently praise the fast and efficient process when applying for loans or mortgages, making the initial steps completely straightforward. Consumers genuinely appreciate the exceptionally helpful staff who provide clear communication and quick responses throughout the entire journey, ensuring everyone feels supported. However, some customers also noted that unexpected communication issues and delayed information caused significant stress near completion. Additionally, a few people felt that the service became inflexible or frustrating due to complicated paperwork requirements and restricted direct contact options with the team, making problem resolution more difficult.

What people talk about most

Service

Users describe positive interactions with service, highlighting that staff members are extremely helpful and... See more

Staff

People report positive experiences with staff, highlighting that team members are always very willing to help... See more

Customer service

Reviewers mention mixed feedback about customer service, with some consumers praising the team for being easy... See more

User experience

Consumers find user experience to be positive, describing the process as fast, straightforward, and easy to... See more

Response time

Customers consistently note positive experiences with response time, highlighting prompt service, fast... See more

Reviews shaping this summary

Rated 4 out of 5 stars

We remortgaged to rid ourselves of an interest only mortgage from a bad provider & to reduce the length of its term to make us mortgage free prior to retirement. Precise met all the requirements, o... See more

Company replied

Rated 5 out of 5 stars

First time buyer from auction and tons of presser for completion on time. Phoebe Appleby from KIS Finance - Amazing support till completion. PRECISE - Quick decision, Easy to reach, Great comm... See more

Company replied

Rated 5 out of 5 stars

Precise mortgages came through for us despite the challenges we faced to get the final approval. Our communication was mainly via our solicitor. We can say that they are very thorough in making sure w... See more

Company replied

Rated 5 out of 5 stars

Great service from start to finish. Buying our first house with Precise Mortgages was so easy. Communication was prompt and clear. After previously having issues with my credit, I was very apprehensiv... See more

Company replied


Company details

  1. Mortgage Lender

Written by the company

Hello. Welcome to lending without the faff. Our promise is straightforward - to deliver the right products at precisely the right time. Easy peasy. Intermediaries only.


Contact info

4.3

Excellent

TrustScore 4.5 out of 5

4K reviews

5-star
4-star
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1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 100% of negative reviews

Typically replies within 1 week

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4.3

All reviews

(4,098)

119 reviews in the last 12 months

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Rated 3 out of 5 stars

After renting for 15 years being in our…

After renting for 15 years being in our late forties getting a mortgage wasn’t something we thought we’d be able to do, but precise gave us this and for that will always be grateful.. however atvthe end of the process the day before completion they were asking questions and asking for documents that should have been asked of at the very beginning, this cost us extra Solicitors fees and I cannot express the amount of stress we and our sellers were put under.. and that was a shame.. as at the beginning we felt very safe and super satisfied.. at the end we were left feeling deflated and it took the shine off our excitement.

June 23, 2026
PRECISE. logo

Reply from PRECISE.

Thank you for taking the time to share your experience with us Helen. We're delighted we could help you achieve homeownership, but we're sorry to hear that the final stages of the process caused you unnecessary stress and additional costs. We appreciate your honest feedback and will use it to help improve our service. We wish you every happiness in your new home.

Rated 5 out of 5 stars

Dylan was very helpful and polite when…

Dylan was very helpful and polite when I phoned the appointment number for newton abbot Devon. Well done young man. Very impressed

June 23, 2026
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Reply from PRECISE.

Thank you for sharing your experience. We’re delighted to hear that our customer support member was helpful. We truly appreciate you choosing us.

Rated 5 out of 5 stars

First time buyers

After renting for 17 years we were desperate to get onto the property ladder. My partner had some adverse credit from 3 years ago and we were turned down a DIP from some other lenders. That’s is when our broker suggested Precise. The DIP was approved quickly and we went ahead with the full application. We had two rounds of questions sent back to us from Precise regarding our financial situation whilst they arranged an in person valuation. They responded very quickly. The whole process from application to offer took 12 days which is very efficient. We are delighted to have purchased our forever home when we thought it would never happen Thank you so much Precise.

February 27, 2026
Unprompted review
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Reply from PRECISE.

Lovely to hear about your experience with us, Laura - thanks for sharing :)

Rated 4 out of 5 stars

Easy and smooth Process

The process of obtaining a bridging loan was relatively quick and easy. There was a delay due to the valuation, but overall, I highly recommend the broker, KIS Finance and the lender, Precise.

June 9, 2026
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Reply from PRECISE.

Thanks for sharing your feedback Ilmarie, that's great to hear.
We appreciate your recommendation.

Rated 5 out of 5 stars

Precise mortgages came through for us

Precise mortgages came through for us despite the challenges we faced to get the final approval. Our communication was mainly via our solicitor. We can say that they are very thorough in making sure we get the best deal and service from their company. Thank you Precise Mortgages.

June 4, 2026
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Reply from PRECISE.

We’re delighted to hear that you’re happy with our services, thank you Abigail!

Rated 5 out of 5 stars

Excellent quick service

Excellent quick service
Great rates
Fabulous service
Thank you 🤩

June 2, 2026
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Reply from PRECISE.

Lovely to hear about your experience with us, Sue - thanks for sharing :)

Rated 5 out of 5 stars

First time buyer from auction and tons…

First time buyer from auction and tons of presser for completion on time.
Phoebe Appleby from KIS Finance - Amazing support till completion.
PRECISE - Quick decision, Easy to reach, Great communication with the team, Easy lending,Job done before ten days of completion and happy days..
JMW SOLICITORS - Wonderful work and task completed by Harrison Holmes. Superb bridge between lender and buyer.

I will reach all of them for my next project.

June 2, 2026
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Reply from PRECISE.

Lovely to hear about your experience with us - thanks for sharing :)

Rated 5 out of 5 stars

Exceptional Service – Fast, Efficient and Delivered Exactly as Promised

I cannot thank the team at Precise Mortgages enough for their professionalism, efficiency and speed throughout my recent bridging loan application.

From the outset, the process was straightforward, transparent and handled with a genuine sense of urgency. Communication was excellent throughout, and every stage was progressed quickly and efficiently with clear updates along the way.

What impressed me most was how pragmatic and solutions-focused the team were. Rather than creating unnecessary obstacles, they took the time to understand the circumstances and worked proactively to move the application forward. In a market where speed is often critical, Precise delivered exactly what they promised.

The entire experience was refreshingly smooth, and the level of service provided gave me confidence from start to finish. I would have no hesitation in recommending Precise Mortgages to anyone looking for a bridging loan or specialist finance solution.

A first-class service from a highly professional team.

June 2, 2026
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Reply from PRECISE.

We’re delighted to hear that you’re happy with our services, thank you Raza!

Rated 5 out of 5 stars

Very smooth process with a mortgage…

Very smooth process with a mortgage offer very quickly offered and accepted. Wouldn’t hesitate to recommend if looking for a good deal with excellent service throughout.

June 2, 2026
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Reply from PRECISE.

Lovely to hear about your experience with us, Deborah - thanks for sharing :). We appreciate your recommendation.

Rated 5 out of 5 stars

Very grateful for Precise…

Very grateful for Precise services,highly recommend!

June 2, 2026
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Reply from PRECISE.

Thanks for sharing your feedback, that's great to hear.
We appreciate your recommendation.

Rated 2 out of 5 stars

Too much paperwork and confusion

Too much paperwork and confusion

May 26, 2026
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Reply from PRECISE.

Thank you for your feedback Ketty. We’re sorry to hear you found the process confusing and paperwork-heavy. We appreciate your comments and will use them to help improve the experience for future customers.

Rated 3 out of 5 stars

Solicitors were very poor as usual.

Precise were fine. Their chosen solicitors (JMW) were very slow and communications were very poor.

May 26, 2026
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Reply from PRECISE.

Thank you for your feedback, Jamie. We’re pleased your experience with Precise was positive, although we’re sorry to hear that communication and response times from JMW Solicitors did not meet expectations. Your comments have been noted and will be shared with the relevant team.

Rated 5 out of 5 stars

To buy at auction

So fast need my mortgage very quick to complete a auction buy.And you certainly did just that many thanks.

May 26, 2026
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Reply from PRECISE.

Thanks for sharing your feedback, Gail, that's great to hear.

Rated 5 out of 5 stars

Really good service

Really good service, they are great whenever you need to speak to them on the phone. Can’t fault them really.

May 26, 2026
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Reply from PRECISE.

We’re delighted to hear that you’re happy with our services, thank you Christie!

Rated 5 out of 5 stars

Extremely efficient...

Extremely efficient.... a very quick and easy process dealing with very polite people, giving constant feedback.
Would definitely give Precise 100%

May 19, 2026
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Reply from PRECISE.

Lovely to hear about your experience with us, Marie - thanks for sharing :)

Rated 1 out of 5 stars

Nothing went wrong

Nothing went wrong, the whole thing was great and your lawyer was a gem.

May 19, 2026
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Reply from PRECISE.

Hello

Thank you for your kind words and if we can help with anything else at all to help improve the review score, please let us know.

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