We remortgaged to rid ourselves of an interest only mortgage from a bad provider & to reduce the length of its term to make us mortgage free prior to retirement. Precise met all the requirements, o... See more
Company replied
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
First time buyer from auction and tons of presser for completion on time. Phoebe Appleby from KIS Finance - Amazing support till completion. PRECISE - Quick decision, Easy to reach, Great comm... See more
Company replied
Precise mortgages came through for us despite the challenges we faced to get the final approval. Our communication was mainly via our solicitor. We can say that they are very thorough in making sure w... See more
Company replied
Great service from start to finish. Buying our first house with Precise Mortgages was so easy. Communication was prompt and clear. After previously having issues with my credit, I was very apprehensiv... See more
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Company details
Written by the company
Hello. Welcome to lending without the faff. Our promise is straightforward - to deliver the right products at precisely the right time. Easy peasy. Intermediaries only.
Contact info
Broadlands, WV10 6TD, United Kingdom
- www.precisemortgages.co.uk
4.3
Excellent
4K reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 100% of negative reviews
Typically replies within 1 week
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Seamless and great mortgage service.
May 5, 2026
Reply from PRECISE.
Thanks for sharing your feedback Greg, that's great to hear.
It was a very pleasant experience from…
It was a very pleasant experience from the star up to the end, it helped us to make our dreams come to reality. We will definitely highly recommend Precise Mortgages.
May 12, 2026
Reply from PRECISE.
Thanks for sharing your feedback Christine, that's great to hear.
We appreciate your recommendation.
Reply from PRECISE.
That’s great, thank you Timothy!
Bridging Loan = Provided a loan at a time when I had…
Provided a loan at a time when I had been let down by 2 separate property transactions to enable me to move forward in the right way.
May 5, 2026
Reply from PRECISE.
That’s great, thank you Madeleine!
Reply from PRECISE.
That’s great, thank you Gareth!
Fantastic service from start to finish…
Fantastic service from start to finish with quick application process and fund transfer on the date requested.
Would recommend
May 5, 2026
Reply from PRECISE.
Thanks for sharing your feedback, that's great to hear.
We appreciate your recommendation.
Outstanding and Understanding
From start to finish. Truly outstanding and understanding when had to delay slightly in the early stages due to a caring role for a Parent
April 27, 2026
Reply from PRECISE.
Thanks for sharing your feedback Walker, that's great to hear.
Reply from PRECISE.
That’s great, thank you David!
Excellent services.
April 20, 2026
Reply from PRECISE.
Thanks for sharing your feedback, that's great to hear.
Great service. Professional Company
Great service. On the ball. Good communication. Good experience dealing with this professional company.
April 14, 2026
Reply from PRECISE.
Thank you for the kind feedback Dom. I’m glad the advice was clear and helpful, and I appreciate you taking the time to share that.
Too slow
Too slow , sent me the wrong forms to fill in at the beginning !
The forms are far too complicated , ended up signing in wrong boxes as too confusing ( why not number the boxes and say which box to sign)
The staff were very polite and prompt though ! But overall not a great service .
Also had costs on top of the quote which we were not made aware of !!
April 14, 2026
Reply from PRECISE.
Hello Mr Nelson
Thank you for taking time to share feedback and I'm sorry to hear you're unhappy with the service you received recently.
Made getting Bridging mortgage easy
Clear guidance, explanations. Efficient service. Effective partnership with their elective solicitor.
March 30, 2026
Reply from PRECISE.
Thank you for the feedback—I’m glad the advice was clear and helpful.
Maybe on the higher end % but will…
Maybe on the higher end % but will definitely get you on the mortgage ladder. Brilliant.
March 30, 2026
Reply from PRECISE.
Thanks for sharing your feedback Aaron, that's great to hear.
The worst mortgage company
The worst mortgage company. Avoid at all costs.
March 23, 2026
Unprompted review
Reply from PRECISE.
Hello
I'm sorry to hear you're unhappy.
It's difficult to tell from your review if there's something we can help with. If you're part way through an application with us then please contact your broker who we'll be happy to speak to about your case. If you're a customer of ours, please feel free to contact us directly with any queries.
Reply from PRECISE.
Thanks for sharing your feedback Ewan, that's great to hear.
Poor Communication and Excessive Delays
Having provided a detailed schedule of works for our project and borrowing, Precise instructed a valuer. After the valuation had been undertaken, we were told that the works were classified as heavy rather than light refurbishment hence a second valuation (at additional cost) was required. Two weeks later the second valuation took place, A week later after that, the valuer had to be instructed a third time, this time to give a part built value as opposed to a value on completion of construction. This cost us four weeks delay in securing the funding which in turn caused unnecessary stress and frustration.
Having issued the offer, Precise decided that the affordability calcs did not stack up and hence we needed to put one of our three properties on the market. At no point were we told this and at no point was it made clear that this was a requirement.
At a result, completion was delayed in total by more than a month.
Never again.
March 11, 2026
Reply from PRECISE.
Hello Jeff
Thank you for taking the time to post a review and for your feedback which I'll pass on to the team internally. If you haven't already, please feel free to ask your broker to speak with us directly about your application.
An absolute pleasure to do business…
An absolute pleasure to do business with.
Clear, transparent, precise,
Gets the job done without any pissing about.
Would highly recommend.
March 26, 2026
Reply from PRECISE.
Lovely to hear about your experience with us, Richie - thanks for sharing :)
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