So happy I got Intouch with Preen&Clean services. I had issues with my last window cleaner saying they called when they clearly never.. so I made the leap to find a trusted professional company..An I... See more
Company replied

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Based on reviews, created with AI
Written by the company
Preen & Clean, the UK's premier purified, hot water window cleaning company. With thousands of happy customers, hundreds of 5* reviews and cutting-edge window cleaning equipment, Nobody cleans better. We currently operate in the following areas:
Using our eco-friendly hot water window cleaning technology, we take our time cleaning your doors, glass, frames and sills - leaving you with windows that make your home smile again!
Written by the company
Get an instant quote within seconds
United Kingdom
Replied to 100% of negative reviews
Typically replies within 24 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.

Reply from Preen & Clean
Very professional and very quickly done at a high standard

Reply from Preen & Clean
Just had our first clean very happy, nice and clean and tidy just like it should be

Reply from Preen & Clean
Excellent first clean. Communication was exceptional and a great job was done!

Reply from Preen & Clean
Windows were clean thoroughly including sills and no streaks were left after the clean. Even the dormer windows at high-level were cleaned good service and result.

Reply from Preen & Clean
Excellent service , clean windows , friendly window cleaner . Good price.

Reply from Preen & Clean
Easy to set up booking, great communication throughout, efficient service and my windows are clean!! Happy customer.

Reply from Preen & Clean
It was the best window cleaning we have ever had at our house. Bedroom Windows that had not been cleaned properly for years were done with speed and efficiency. The guy just turned up and got on with it - a professional and friendly service which I would recommend.

Reply from Preen & Clean
Absolutely brilliant service. The windows were cleaned to a very high standard and left spotless and sparkling. You can really tell care and attention was taken — the difference is amazing. Very professional, tidy, and friendly. I’m extremely happy with the results and would highly recommend.

Reply from Preen & Clean
We booked online for our windows to be cleaned in early December. We were conscious it was the Christmas period which would cause delay and were not in a rush but did not hear anything for a little while. As a result we messaged Preen and Cleen who were really apologetic and acted quickly, the windows being cleaned the next day. The chap who turn’t up was lovely, and did a great job explaining what he would do, and explained the cause of the slight delay. He left the windows looking great. Really pleased 😀

Reply from Preen & Clean
Prompt and excellent clean of my windows for a fair price. Good notification of when they would be attending. Many and easy ways to pay the invoice. Great result and would recommend to others.

Reply from Preen & Clean
Windows are super clean and shiny and at a great price

Reply from Preen & Clean
This was the first time the windows have been cleaned for around a year as we bought the property, then empty, in August 2025. Since then we have had a lot of work done on the house creating a lot of dust which decended on all the windows. Following your clean the result is stark and has made an incredible difference and we are thrilled to be able to look through sparklingly clean glass!

Reply from Preen & Clean
Excellent first impressions. Really simple to connect and book first clean. Communication clear and helpful. Preen and clean came as promised and did a great job. Windows cleaned, gate shut ! Even came with a promise to redo if windows were streaky - but no revisit needed. Several options to pay - I did it with Apple Pay with a few clicks on my phone. Happy, happy!

Reply from Preen & Clean
Super clean Great communication from Preen and Clean. Highly recommended Many thanks😊

Reply from Preen & Clean
Not had my windows cleaned for some time but arranged for Preen & Clean to come and now they are sparkling!!! Would definitely recommend. No fuss and no bother.

Reply from Preen & Clean
The booking process was easy and straight forward. I did it end of December to book in for January. I got confirmation straight away when booked and then a text message the day before confirming when the service will be provided.
The gentleman came and did a fabulous job and then I got a message a few hours after with an invoice to pay via Apple Pay or through bank transfer. And then a receipt of payment once paid.
Easy , straightforward, great value for money highly recommend the company.
10/10.

Reply from Preen & Clean
I didn’t think the service could actually get worse - but it did!
The latest visit occurred whilst I was out on a short dog walk, got back 10mins after receiving the invoice text to a house that had NO CLEANING.
No water marks around property, no droplets in any window, dirt and marks still visible.
The previous visit I was at home and although they got out the van and attempted a “clean”, a quick one wipe on all the downstairs windows (not even the back full glass door) with no suds was applied and no scrubbing. The cleaner obviously thought nobody was home, but I was watching.
It took weeks for a response via text and email that time. At least time time a lovely lady in the phone wavered the charge for the second time and cancelled my subscription.
This service used to be great, but of late it’s been appalling. Beware - you run a risk of being charged for minimal or no cleaning.

Reply from Preen & Clean
Company came in the morning and got the job done. Windows look nice and clean, very happy with the service.

Reply from Preen & Clean
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.