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Preen & Clean Reviews 2,514

TrustScore 4.5 out of 5

4.7

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Review summary

Based on reviews, created with AI

Reviewers overwhelmingly had a great experience with this company. Customers consistently praise the professional and reliable service, highlighting the staff's friendly demeanor and attention to detail. Many people are impressed with the quality of the cleaning, noting streak-free windows and sparkling results, often mentioning the effectiveness of the warm water wash system. The payment process is frequently described as simple, efficient, and convenient, with various options available. However, some customers also noted issues with the service. A few people reported issues with the completeness of the service or billing discrepancies. There were also instances where windows were left with streaks or in a worse condition than before the clean.

What people talk about most

Service

Clients share positive opinions on service, frequently praising the professionalism, efficiency, and... See more

Staff

Consumers find staff to be positive. Many reviewers praise the politeness, professionalism, and friendliness... See more

Quality

People report positive experiences with quality. Many customers are very pleased with the results, noting... See more

Payment

Reviewers mention positive feedback about payment. Customers frequently highlight the quick, efficient, and... See more

Product

Customers had positive experiences with the product. Many reviewers were impressed with the results, noting... See more

Based on these reviews

Rated 5 out of 5 stars

So happy I got Intouch with Preen&Clean services. I had issues with my last window cleaner saying they called when they clearly never.. so I made the leap to find a trusted professional company..An I... See more

Company replied

Rated 5 out of 5 stars

Quick and easy to book. Excellent communication letting me know when the windows would be done and reminder text and email sent the night before. Really good job, windows thoroughly cleaned, sills wip... See more

Company replied

Rated 5 out of 5 stars

Excellent service provided!! Windows plus doors all hot washed and looking new again. Would highly recommend, very professional and gentleman approach. Also offered to clean my soffits with a light... See more

Company replied

Rated 5 out of 5 stars

This is the second time I have used Preen & Clean. First they cleaned facia boards & gutting, today they cleaned all windows & doors. The entire experience with this company has been first rate. The c... See more

Company replied


Company details

  1. Window Cleaning Service
  2. Cleaning Service
  3. Gutter Cleaning Service
  4. House Cleaning Service

About Preen & Clean

Written by the company

Preen & Clean, the UK's premier purified, hot water window cleaning company. With thousands of happy customers, hundreds of 5* reviews and cutting-edge window cleaning equipment, Nobody cleans better. We currently operate in the following areas:

  • Barnsley
  • Blackburn
  • Bolton
  • Burnley
  • Bury
  • Bradford
  • Castleford
  • Dewsbury
  • Doncaster
  • Goole
  • Halifax
  • Harrogate
  • Huddersfield
  • Hull
  • Keighley
  • Leeds
  • Manchester
  • Oldham
  • Pontefract
  • Rochdale
  • Rotherham
  • Salford
  • Selby
  • Sheffield
  • Wakefield
  • Wetherby
  • York

Using our eco-friendly hot water window cleaning technology, we take our time cleaning your doors, glass, frames and sills - leaving you with windows that make your home smile again!

Nobody cleans better

Written by the company

Professional
Our 5* window cleaners provide only the best service to each of our customers, something we take pride in. You’ll easily spot Preen & Clean team in our branded vans, and we always arrive in uniform. We also keep you up to date on your cleaning schedule with reminders the day before we’re due to visit, so you’re never surprised to see us!
Friendly
We’re a family business, and we know how important it is to like and trust the people that take care of your home, so we put our customers at the heart of everything we do. From expertly tailored services, quality customer care, to a range of easy-payment options, our friendly team lives up to our shining reputation.
Reliable
You can rely on us to turn up and leave your windows sparkling, quickly, conveniently, and to our 5*standard. All of our window cleaners are local to the area, so they’re never too far away. And on the rare occasion we’re running late, we’ll always let you know in advance.
Value
Premium window cleaning, without the premium price tag! We offer excellent value for money with cleans starting from just £8 that are guaranteed to leave your windows gleaming. We get in to every nook and cranny, making sure your glass, frames, sills and doors are always left sparkling.

Our services

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Contact info

New customers save 20% for 6 months

Save 20% of the price of your window cleans for the first 6 months

4.7

Excellent

TrustScore 4.5 out of 5

3K reviews

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Replied to 100% of negative reviews

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Rated 5 out of 5 stars

Communication was first class and so…

Communication was first class and so was the cleanliness of the windows

March 12, 2026
Unprompted review
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Reply from Preen & Clean

Hi Leanne, Thank you for your review, your feedback is greatly appreciated. Kind regards, Preen & Clean.

Rated 5 out of 5 stars

Fantastic service

Fantastic service - good communication before & after. A very thorough clean, my windows had not been cleaned for some time & they looked fab! Excellent easy communication after & easy ways to pay! So pleased I found this company wouldn’t hesitate to recommend!

March 12, 2026
Unprompted review
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Reply from Preen & Clean

Hi Julie, Thank you for your review, your feedback is greatly appreciated. Kind regards, Preen & Clean.

Rated 5 out of 5 stars

Very happy with the service

Very happy with the service. Arrived timely on the date and very efficient. Done a lovely job

March 9, 2026
Unprompted review
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Reply from Preen & Clean

Hi Sam, Thank you for your review, your feedback is greatly appreciated. Kind regards, Preen & Clean.

Rated 3 out of 5 stars

The cleaning was great but…

The cleaning was great but unfortunately I was misquoted by £3 which feels a little off as I am unemployed. So every little helps.

February 11, 2026
Unprompted review
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Reply from Preen & Clean

Hi Lucy, we're sorry to hear about this. We’ll pass it on to our customer service team to look into. Alternatively, feel free to call them directly on 0800 061 4216 (Mon–Fri, 9am–5pm). Kind Regards, Preen & Clean

Rated 5 out of 5 stars

Highly recommend this company cleaned…

Highly recommend this company cleaned my windows and doors i booked them on Monday they attended on Tuesday great service will definitely recommend

March 3, 2026
Unprompted review
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Reply from Preen & Clean

Hi Nagina, Thank you for your review, your feedback is greatly appreciated. Kind regards, Preen & Clean.

Rated 3 out of 5 stars

The windows were streaky- possibly…

The windows were streaky- possibly because they hadn’t been washed in a while. Hopefully following the next clean they will be better

March 2, 2026
Unprompted review
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Reply from Preen & Clean

Hi Emma, we're sorry you are unhappy. we've passed your details on to our customer service team and someone will be in touch to arrange a reclean! Kind Regards, Preen & Clean

Rated 5 out of 5 stars

First clean !

Really happy with my first window clean from Preen & Clean, my windows were in a right state and they are now shiny and clean just in time for the nice weather 😀

March 2, 2026
Unprompted review
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Reply from Preen & Clean

Hi Stacey, Thank you for your review, your feedback is greatly appreciated. Kind regards, Preen & Clean.

Rated 5 out of 5 stars

The operator was extremely efficient…

The operator was extremely efficient and helpful. He did a marvellous job and cleaned the windows and frames effectively.
Well Done.

February 27, 2026
Unprompted review
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Reply from Preen & Clean

Hi HOLT, Thank you for your review, your feedback is greatly appreciated. Kind regards, Preen & Clean.

Rated 2 out of 5 stars

The windows were clean BUT…

The windows were clean after a clean but this company is infuriating and time consuming. Especially when they charge for a clean that never happened. Just asked them not to come again due to being charged for a clean that never happened. Previous to that we paid cash then received an invoice saying we had not paid so decided not to pay cash and went electronic but still not working so finding a new cleaner and asked them not to come again.

February 18, 2026
Unprompted review
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Reply from Preen & Clean

Hi Tina, We’re deeply sorry to hear about your experience. We never want to cause any hassle or confusion for our customers. We’ve asked our customer service team to investigate what went wrong with the billing and scheduling to ensure this doesn’t happen again.

We completely understand your frustration and appreciate you bringing this to our attention. If you’d be open to it, we’d like to resolve any outstanding issues directly so we can make things right.

Thank you for your patience and feedback. Kind Regards, Preen & Clean

Rated 5 out of 5 stars

Strongly Recommend

This is the second time I have used Preen & Clean. First they cleaned facia boards & gutting, today they cleaned all windows & doors. The entire experience with this company has been first rate. The cleaning technician’s were extremely professional, respected the property and carried out excellent cleans. Communication with the company has been clear and timely. I would strongly recommend this company.

February 13, 2026
Unprompted review
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Reply from Preen & Clean

Hi Mr Macleod, Thank you for your review, your feedback is greatly appreciated. Kind regards, Preen & Clean.

Rated 5 out of 5 stars

Really impressed with Preen & Clean

Really impressed with Preen & Clean! They use a warm water wash system and you can genuinely see the difference — my windows came up crystal clear. No streaks, no marks, just super clean glass. Friendly, professional and great attention to detail. Will definitely be using them again.

February 6, 2026
Unprompted review
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Reply from Preen & Clean

Hi Rezwan, Thank you for your review, your feedback is greatly appreciated. Kind regards, Preen & Clean.

Rated 5 out of 5 stars

Very good service

Very good service. Lovely clean windows & doors. Easy service thankyou

February 9, 2026
Unprompted review
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Reply from Preen & Clean

Hi Lucy, Thank you for your review, your feedback is greatly appreciated. Kind regards, Preen & Clean.

Rated 5 out of 5 stars

This was my first clean

This was my first clean , absolutely over the moon the fella was very respective of our property closing both gates after the clean. My windows look amazing

February 5, 2026
Unprompted review
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Reply from Preen & Clean

Hi Gillian, Thank you for your review, your feedback is greatly appreciated. Kind regards, Preen & Clean.

Rated 5 out of 5 stars

Very happy with service

A Very respectful man completed our first clean. Very happy with the service and price.

February 3, 2026
Unprompted review
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Reply from Preen & Clean

Hi Mrs Scott, Thank you for your review, your feedback is greatly appreciated. Kind regards, Preen & Clean.

Rated 5 out of 5 stars

Do what they say they are going to do

Friendly person who answered my initial phone call. Methods of payment clearly explained. All windows cleaned thoroughly within the timeframe given. Competitive price.

February 3, 2026
Unprompted review
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Reply from Preen & Clean

Hi Brian, Thank you for your review, your feedback is greatly appreciated. Kind regards, Preen & Clean.

Rated 5 out of 5 stars

Great service

Great service! Highly recommend, efficient communication and hassle free

January 21, 2026
Unprompted review
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Reply from Preen & Clean

Hi Caroline, Thank you for your review, your feedback is greatly appreciated. Kind regards, Preen & Clean.

Rated 5 out of 5 stars

Great company

They came when they said they would, my windows were cleaned with no smears, the service has been great from booking to completion, highly recommend

January 27, 2026
Unprompted review
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Reply from Preen & Clean

Hi Tracey, Thank you for your review, your feedback is greatly appreciated. Kind regards, Preen & Clean.

Rated 5 out of 5 stars

A fantastic job of the windows

A fantastic job of the windows. The set up was really easy and we have been kept fully informed all the way. I can't wait to see the results going forward.

January 26, 2026
Unprompted review
Preen & Clean logo

Reply from Preen & Clean

Hi Gill, Thank you for your review, your feedback is greatly appreciated. Kind regards, Preen & Clean.

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