Premier Dead Sea Europe Reviews 

161
•
TrustScore 4.5 out of 5

4.4

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

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See what reviewers are saying

Rated 5 out of 5 stars

Outstanding customer service: truly customer-centric! I can't recommend Gratiae's customer service highly enough. Galuh Mega was exceptionally polite, appreciative, and focused on finding a solut... See more

Rated 5 out of 5 stars

Excellent products and exceptionally responsive service! I have been using Premier Dead Sea products for almost 20 years and have consistently found them to be of very high quality and particularl... See more

Rated 2 out of 5 stars

I sent them an email to let them know my device was broken and it took them over a day to respond. Then I sent them all the information and no one responded back for over 3 days, I finally called them... See more

Rated 5 out of 5 stars

This company has excellent products Perfect for all types of skins Galuh Mega was very attentive, with very good recommandations and understanding of customers need. Excellent experience since more... See more

Company details

  1. Cosmetics Store
  2. Beauty Product Supplier
  3. Beauty Supply Store
  4. Cosmetics Industry
  5. Health and Beauty Shop
  6. Skin Care Clinic

Information provided by various external sources

premierdeadsea-europe.com is the official site to get your Premier products in Europe. Fast shipping and excellent customer service - we are here to help you with any question you might have regarding our products.


Contact info

4.4

Excellent

TrustScore 4.5 out of 5

161 reviews

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No history of asking for reviews

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4.4

All reviews

(161)

17 reviews in the last 12 months

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Rated 5 out of 5 stars

Quality Products!! Quality Ingredients!!

Very high end with quality ingredients! I am an ingredient person all of the products contain ingredients from the Dead Sea! I am very impressed how this company infuses minerals in their products. I also loved that I got free samples with my purchase. Customer Service was excellent was able o chat with a representative on the site when I had questions. I would definitely purchase from here again!

December 21, 2015
Unprompted review
Rated 3 out of 5 stars

Long transport. To many day to get it!

I am waiting to get my order.

December 10, 2015
Unprompted review
Premier Dead Sea Europe logo

Reply from Premier Dead Sea Europe

Dear Bent,

I apologize for any inconvenience this has caused you, we appreciate your feedback.
Upon checking, the shipping company attempted to deliver your order on Dec 2 and will try again.

For any questions, don't hesitate to call us at +31-2526-73665 or email us through our website.

Regards,

Premier Dead Sea Customer Support

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Rated 5 out of 5 stars

Simply Amazing

Been using this for a year now with the face soap , 98 % I do not get spots !

September 30, 2015
Unprompted review
Rated 4 out of 5 stars

Easy and fast but the shipping are very expensive

It is easy to buy on the web, they are fast in shipping and in addition the package arrives very well packaged, but I believe that shipping costs are too expensive, which makes a much more expensive product and makes me reconsider to buy another time.

September 1, 2015
Unprompted review
Premier Dead Sea Europe logo

Reply from Premier Dead Sea Europe

Hi Paloma,

Thank you for the feedback and we're happy you had a good experience.

As for shipping - we offer free shipping on any EU order over 49 Euro. (With the exception of Scandinavian countries where free shipping applies on orders over 100 Euro)

Feel free to contact us with any questions

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Rated 2 out of 5 stars

Bad information , slow service

Slow service , very bad information about my order.
Cannot recommend this web shop.

May 26, 2015
Unprompted review
Premier Dead Sea Europe logo

Reply from Premier Dead Sea Europe

Hi T.B,

Your feedback is important to us. We'll be happy to speak to you directly so we can resolve it.
Feel free to call us at: +31-2526-73665

Thank you

Rated 5 out of 5 stars

Personal experience

I was introduced to Premiere products while in Amsterdam and have loved everything I have tried. I recently ordered from the company and somehow the shipment did not reach me they contacted me and shipped it again. This time it worked. I was thrilled to get the product and also found some lovely samples in the box which I look forward to trying.

February 24, 2015
Unprompted review
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Rated 5 out of 5 stars

Great

Love the products..the shipping is fast and the service is great. Everyone should use their products. End of story.

January 28, 2015
Unprompted review
Rated 4 out of 5 stars

Excellent Service

I am very happy with their service n their friendly assistance. Order are also delivered promptly, even Peak season like christmas !

January 28, 2015
Unprompted review
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Rated 1 out of 5 stars

Im still waiting for My order!

I got an email which said we double your order if you order today. So I did. When my packet arrived I got only one set on products in it. So I email the customer service and she tells me there was a misunderstanding but that they we send me the extra products anyway. Today, two months and two angry emails later, I am still waiting for my produkts or at least a response on my mails.

January 28, 2015
Unprompted review
Premier Dead Sea Europe logo

Reply from Premier Dead Sea Europe

Hi Ylva,

I apologize for this issue. Have been trying to reach you so we can resolve it.
Can you please contact us with the best number to reach you at?

Best Regards,

Eva van der Drift
Europe Customer Service Manager

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