Prenew Reviews 415

TrustScore 4.5 out of 5

4.4

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Rated 5 out of 5 stars

The whole experience was good ,only the slow delivery from Bulgarian Post was nervous ,but it worth it ! The instructions and the box was very good and easy to pack ,so I am glad i sell it to you guys... See more

Rated 5 out of 5 stars

It worked pretty much exactly as expected. I checked and cleaned my gear carefully. Their packing material worked perfectly. I found the whole process easier than selling directly to a private person.... See more

Rated 1 out of 5 stars

Yes, selling my PC on Prenew would be easier and faster, but the prices they offer are absolute garbage, to later sell it for 2x value. If i sold the components individually id get way more as they ar... See more

Rated 5 out of 5 stars

I decided to sell my PC to Prenew because the offer was around the same as selling it myself on the used market, just without all the annoyances that come with it. The whole process is very streamline... See more

Company details

  1. Computer Store

Written by the company

Prenew is the marketplace for professionally refurbished gaming PCs. We're making it easy, safe, and affordable to buy or sell a used gaming computer. Every PC on Prenew is inspected, tested, and cleaned to like-new condition, with a fresh Windows 11 installation, a 12-month warranty, and a 14-day return policy. Same performance as new, a fraction of the price. Selling is just as simple. Get an instant price online, ship your PC for free, and get paid fast. No marketplace hassle, no scams, no meetups. Active in 10+ European countries, Prenew gives gaming PCs a new life.


Contact info

4.4

Excellent

TrustScore 4.5 out of 5

415 reviews

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No history of asking for reviews

This company hasn't invited their customers, so reviews may not be representative

Replied to 33% of negative reviews

Typically replies within 2 weeks

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Rated 2 out of 5 stars

I have sold several PCs through Prenew

I have sold several PCs through Prenew, and for most of them everything went smoothly. However, with one of the systems they claimed there was an issue with the graphics card, even though no such issue exists. When I asked for details, they only told me that they run “intensive tests,” but wouldn’t explain what error supposedly occurred.

After the card was returned to me, I tested it myself for hours and it worked perfectly without any problems. Initially, they didn’t even offer to send the supposedly defective graphics card back—I had to insist on getting it returned. Prenew claims that these tests are done for the benefit of their buying customers, but in doing so they seem to lose sight of the sellers who rely on a fair and transparent process.

Because of this experience, I would be cautious when selling more expensive components, and unfortunately I cannot really recommend Prenew.

November 16, 2025
Rated 5 out of 5 stars

Easy site to navigate and selling…

Easy site to navigate and selling process was smooth. They pay you what they promise and customer service was on point in their office. Would highly recommend, if you’re looking to upgrade you’re PC and do not want to waste time selling it by yourself.

November 5, 2025
Unprompted review
Rated 5 out of 5 stars

Everything went smoothly

Everything went smoothly - from the evaluation on the website to the arrival of the delivery box and to the money being transferred to my account. Highly recommend this service!

November 6, 2025
Unprompted review
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Rated 5 out of 5 stars

Excellent and fast service

Excellent service, fast and fluent process. I sold my PC and everything worked well. It was very easy to get an estimation of the price on the website. I highly recommend!

October 6, 2025
Unprompted review
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