PrettyLittleThing Reviews 

It's always hit and miss.....I have ordered a lot from PLT and sometimes I'm happy, other times I have literally threw away the items. Couldn't even give them away and not worth faffing about trying to return. My most recent purchase was a pair of split hem leggings. Shocking! Thin....see through.....poor. a off the shoulder knitted jumper, very nice! Not like the picture but ok....a pair of ripped Jean's. UK size 12....I cant even get them up never mind fasten them. I'm a uk 12....I would of had to buy a 16 just to get these on. Not good. All in all I'd buy lounge wear, but nothing for a nice day/night out.

Bought a size 7 shoe which I have done previously through pretty little thing and when they arrived they were too small. I compared my last purchase of size 7 with these ones and the sizing is way off! Might I add they were also "suppose" to be for a wide foot and that was a lie! Talking to customer service and apparently Umair isn't able to re order a new pair and have them sent out but they most definitely want there shoes back 🙄

Its a real gamble with the shape jeans i orders 3 pairs size 10s and a 2 inch difference in size between smallest and largest waist only ended up keeping one pair that fitted ,so i would say you cant order in confidence and you would have to order a few of the same size ,not ideal

Very disappointed with their customer service - very rude and unprofessional.
I have received an item that was full of pilling, and was washed out, clearly used item that just had a new tag put back on. Instead of solving this, I received an email with a lesson on how pilling works and that I can get this fixed myself...this is NOT going an extra mile for customers. I will not be ordering from them again!

First time ordering from here and experience was great! Good quality! Would order again!

Horrible customer service. It is a Scam. Rude and they lie. Watch your back!!

Items thin, cheap looking and see through. You'd exspect a decent pair of jogger bottoms to not show your underwear as a standard bur not with PLT. Everything was so cheap, tacky looking and not worth the cost. Iv seen better products in primark for half the price. Wouldnt recommend. Wouldnt be buying ever again.

Ordered some joggers. All were absolute horrible fit. They looks so cheap. After wearing one pair about 4 times (hadn't been washed yet) they went all bobbly. They looked like I had had then for about 2 years. I've had better quality from primark.

This is a review of prettylittlething.com UK not Au. Fast delivery but absolutely hideous quality. Very thin material, wonky gathered seams, dreadful style and fit, nothing like advertised product. Have had better quality at cheaper price from street markets. Utterly dreadful. Will never purchase from there again and would warn against anyone considering buying from there.

Hit and miss with the sizing! I have a 23 inch waist and I’m a size 6 . Ordered 5 pairs of shorts, 2 of them fit fine (basics) and 3 of them were too small? This is very confusing. My fault for buying cheap tat !

Pretty Little Thing appears to be incapable of being honest with customers
I ordered three items that took forever to arrive
When they did arrive the garments where shocking quality and didn't fit
I have now had 38 emails back and forth to this company including proof of goods being returned complete with tracking number.
They just answer with the same questions over and over again
I seems that they will never ever honour their returns policy.
Now not only out of pocket for cost of returned items but also the postage paid by me to return them
The worst company i have ever dealt with
Beware a total scam

I ordered a few things from prettylittlething and all the clothes and materials were amazing, BUT I had my jumper on a few days ago what i ordered and I’ve ended up in rashes and bites. I have heard rumours about fleas but people have said prettylittlething dealed with that rumour and everything was clear... obviously not.

I ordered a red dress, it came and it was like a pair of 70's curtains, so unflattering, not A-line like advertised. It's not my body shape it's the fit, it wouldn't look nice on anyone. Very unimpressed. Also you cannot leave a review on an item which always makes me think that's dodgy! Don't bother.

I placed an order with PLT for next day delivery, but I am only receiving my items on the 6th march I messaged someone drop there team on whats app and they was very rude and refused to help they said they cannot amend or cancel the order, I asked to talk to a manager and this was also refused. This is a bad system people need to be warned about them. DO NOT USE PLT THEY ARE BAD

Amazing I’m gonna use this again I ordered some joggers and it said it was gonna take 5 days to deliver and then it was dilvered the next day they fit amazing

The quality of the materials used for PLTs clothing are extremely cheap and poor. All my items are see through, not to mention I ordered my size and nothing fits. The tops don't even cover my bust, a waste of money. The clothes I've ordered look like they've come from a market. Cheap and tacky will never order again. the online pictures seem to feature a much better make and fit compared to what arrives

PLT used to be my go to website for clothes as i could never trust the sizing on other websites. although, my past two orders from plt have been shocking, i ordered joggers and a jumper in the exact same size as i normally get and the joggers won’t go over my thighs and the jumper doesn’t fit at all. really disappointed

I use to buy from PLT quite a lot but recently been disappointed 😞 I brought an oversized hoodie in size 12 and it fitted my size 8 friend then I re ordered in a size 16 and fitted me but still tight! And another order didn’t come even tho it said on the delivery order that it was in there when it wasn’t! Starting to go off PLT a lot

I've just received my first order from PLT and ❤️. I ordered two teddy's for Valentines Day and they are perfect to set the mood with my guy. Arrived quickly, before due date, right size, right colour. Happy 😊

My partner was charged twice for same item within minutes, only because she checked her bank balance she realised this had happened. How can this happen, now she has to prove this, absolutel jokers......