Has taken them 7 months, and counting, to process a simple dental claim. Several phone calls have been made to them by both provider and patient. Every time the Principle Rep says can't process the cl... See more
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Do NOT put money in their US Property Separate Account!!! There is a disclaimer stating that because it is property & not stocks, withdrawals could be delayed. I attempted to transfer to another inves... See more
I'm almost over it with Foreign Agents who keep asking the same question 🙋 or some moron who cannot determine if they had a cup of coffee or need to put the clothes in the dryer finally. I felt as t... See more
They nickel and dime you with ridiculous fees that no other institution charges for similar transactions. Terrible website freezes when you do verification, crashes randomly. Doesn't matter which br... See more
1.7
Bad
23 reviews
No history of asking for reviews
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THEY ARE HORRIBLE…
THRY ARE HORRIBLE THEY TREAT YOUR MONEY LIKE IT IS THERES AND WANT ALL YOUR INFORMATION . I WISH I CAN GET MY MONEY OUT FROM THESE PEOPLE AND PUT IT IN AN IRA BECASUE IT KEEP DROPPING DOWN LIKE FLYS
May 18, 2022
Unprompted review
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Horrible
My 35 year old son passed away suddenly at the age of 35. He had a retirement account with Principal and every person I spoke to gave me the wrong information on how to receive his funds. No less than 6 people gave me improper directions resulting in countless hours of trips to notarys only to find out I was sent the wrong forms. Beside the frustration in dealing with company employees who were not knowledgeable of their services the emotional trauma of having to revisit dealing with my deceased sons account was crushing. I felt entitled to some compensation for their bumbling this sensitive situation and while I received a letter stating they grossly mishandled my claim they would not offer any good will gesture to make up for my time and emotional hurt. This insensitive, cold hearted bumbling company is not where you want to put your money
November 6, 2011
Unprompted review
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