**Update! I’ve had a very apologetic email from the CEO who has refunded in full and is sending out the portrait with the correct eye colour and hopefully frame. This gesture is much appreciated and... See more
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Company details
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Home of the Diamond Dust Glitter Canvas. Create canvases for your family & friends, our high quality, affordable canvases are available for you to buy online today
Contact info
Western International Market, UB2 5XJ, London, United Kingdom
- info@printingbee.co.uk
- www.printingbee.co.uk
Replied to 25% of negative reviews
Typically replies within 2 weeks
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The product came very late all though I…
The product came very late all though I payed for express shipping and the product had smears in side the plastic that couldn’t be cleaned and the printing was bad but the customer service was understanding and sent back a full re-fund on everything.

Reply from Printing Bee
love their products
love their products, and amazing customer service. Theyre so friendly and understanding, I had made a couple mistakes in my order and they were happy to amend them after the order. Love the diamond dust.

Reply from Printing Bee
Absolutely stunning and beautiful and…
Absolutely stunning and beautiful and fast service
Thank u so much

Reply from Printing Bee
Product was excellent…,was a bit…
Product was excellent…,was a bit skeptical but any doubts were quickly erased. Loved it & more importantly, my wife did. Thank you for a great service

Reply from Printing Bee
My 3rd time ordering from printing bee…
My 3rd time ordering from printing bee and they never disappoint. Beautiful result and product. Always use them for my diamond dust canvases and delivery is always super quick. Customer service is always very helpful and respond right away. Can't wait for next order!

Reply from Printing Bee
The glass art is falling off..
The glass art is falling off... which is causing me a bit of concern 😟

Reply from Printing Bee
Absolutely beautiful
Absolutely beautiful, so so pleased with my purchase! You’ve done an outstanding job and speedy dispatch too! Thank you so much! Will be ordering again

Reply from Printing Bee
Product I ordered was incorrect
Product I ordered was incorrect, emailed for a refund which should take 48 hours and not heard anything for just under a week. Not impressed
Not happy... and still waiting for my order
Ordered a set of blank canvases so no personalised printing involved
Shipping was 4-6 days
It has now been 10 days with no delivery and no notification it is even on its way
Have emailed them 3 times for an update and no response so far which i find really poor... and at this rate if I ever get the canvases it will be too late for what I need them for
I will not be using this company again
Product OK / Customer service Poor
Order arrived within a week of placing the order. Order wasn’t quite what I had ordered so emailed them to advise. A week went by and didn’t hear anything so I managed to get ahold of someone via the online chat. They appeared to be helpful and advised I could return the item (at my expense) and get the “correct” one or keep original and get a 40% code off my next order.
So I thought I’d give them another shot as their canvas are well made so opted for the code. Advised I would be sent the code via email to which another week gone by and nothing. Still no reply to my emails.
Moving on from this but won’t be recommending or using again which is a shame as you just can’t get hold of anyone if there is a problem.
Overall product good (even if it has a mistake), customer service is shocking and disappointing.
Fantastic
Great product, fast delivery and good price, my picture didn't upload when I ordered so they messaged me to send the picture I wanted, was friendly and polite will be definitely getting another one. I got the diamond affect picture. Fantastic all round. Thanks again
Friendly service and the photo came…
Friendly service and the photo came when I was told it would. Will be ordering from printing bee again
Amazing canvas
The canvas was amazing, such a great photo and the finish was brilliant!
My daughter was so pleased with it. The only thing that was a bit disappointing was it did not arrive on time, even though extra postage was paid to get it in time for a birthday but this may not have been due to Printing Bee, more likely the courier.
Quality of the product is good but was…
Quality of the product is good but was charged delivery although in various places on website shows free delivery. I have queried this by email but not received a response.
Amazing the sparkle is stunning very…
Amazing the sparkle is stunning very quick service . Highly recommended
was sent the wrong items and when I…
was sent the wrong items and when I tried to contact to get this rectified did not get a response
My photo is beautiful
My photo is beautiful. Really beautiful and vibrant, I received my photo so quickly as well. I would order again. One of my favorite photos.
Wasn’t happy
Took very long to arrive and the plaque is very thin and keeps falling out.
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