Printofy Reviews 

67
TrustScore 2 out of 5

1.8

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Review summary

Created with AI, based on recent reviews

Evaluating 34 reviews, most reviewers were unhappy with their experience overall. Customers frequently reported extremely long delivery delays, stating that orders took many months to arrive or were never fulfilled. Consumers also struggled with poor communication, noting that emails were ignored or answered with vague updates when trying to track packages. Furthermore, getting a refund proved extremely difficult, as several individuals experienced ongoing silence after requesting their money back. Some people were satisfied with the final product quality and the assistance provided during the initial ordering process. A few other people also felt that once items arrived, the merchandise met their expectations despite the long wait.

What people talk about most

Order

People report deep frustration and negative experiences with order delays and prolonged waiting times lasting... See more

Delivery service

Users describe negative interactions with delivery service due to extremely long delays, unfulfilled orders,... See more

Product

Reviewers mention ambiguous feedback about product, reflecting a mix of experiences with orders. While many... See more

Response time

Reviewers highlight negative aspects of response time, consistently reporting that emails are frequently... See more

Refund

Customers consistently express deep frustration and negative experiences regarding refund delays and broken... See more

Reviews shaping this summary

Rated 1 out of 5 stars

Our university society paid $2037.75 to PrintOFY (operated by Aariz Industries Pty Ltd) for merchandise, and we never received the products. Communication was extremely poor. We were only given... See more

Rated 1 out of 5 stars

I have emailed countless times with no replies received NO PRODUCTS AND NO REPLY I do not recommend this business SEND MY PRODUCTS OR GIVE ME A REFUND I simply do not understand why your... See more

Rated 1 out of 5 stars

Buyer beware !! Ordered in August 2025 it is now December 2025. Have been in contact on many occasions, they don’t answer emails but reply back on instagram and they have said they were delayed a... See more

Rated 1 out of 5 stars

Placed 2 orders in Feb 26.Still haven't received goods in Sept 26. After numerous emails requesting updates was told they would refund if order not received in the next 5-7 business days. No o... See more


Company details


Contact info

1.8

Poor

TrustScore 2 out of 5

67 reviews

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1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Hasn’t replied to negative reviews

How this company uses Trustpilot

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1.8

All reviews

(67)

33 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

PRINTOFY.COM.AU IS A SCAM "COMPANY" DO…

PRINTOFY.COM.AU IS A SCAM "COMPANY" DO NOT ORDER UNDER ANY CIRCUMSTANCES. THEY WILL TAKE YOUR DEPOSIT THEN SEND YOU A PROOF THEN YOU WILL PAY THE REST AND YOU WILL NEVER GET ANYTHING. WE WILL SEE THEM IN COURT.

October 23, 2024
Unprompted review
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Rated 1 out of 5 stars

Worst company to deal with

Worst company to deal with. Do not recommend purchasing from them. I made a purchase 3 months ago and have only received half of the order a few days ago. I have sent many emails and they hardly ever respond and when they do they don't answer the questions being asked ie where is my product?. I have lodged a complaint with Fair Trading.

October 22, 2024
Unprompted review
Rated 1 out of 5 stars

Printofy Australia sux

Aariz Industries trading as Printofy.com.au
I purchased 100 premium shirts in all sizes from Xs to 5xl. 10 Tshirts did not arrive in size 4xl. The company is being difficult and will not correct the mistake. Continually get excuses.
Do not use this company... purchase elsewhere or not at all.
ACCC and Fair Trading NSW now involved. Letter of demand sent from the Fair Trading NSW platform.
Ipswich Lapz.
Director

October 1, 2024
Unprompted review
Rated 1 out of 5 stars

Horrible customer service

Placed an order for a printed jumper and two t-shirts. A small order to begin with as i wanted to check quality and fit. Waited a week before trying to make contact regarding a proof for my order and heard nothing back, after multiple ignored emails and almost 2 months i tried Facebook messenger where i was told i was important and it had been escalated. Another week goes by and i simply requested a refund at which point i was blocked on messenger so i went to leave a negative review which was immediately deleted. After sending an email notifying i have requested a charge back from my bank i finally got an email telling me that my order wasn't big enough to warrant communication and that they will focus on the big orders. They have also now cancelled my order but wont issue a refund.

September 25, 2024
Unprompted review
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