We now have all 3 kids on priority bikes and it has been great! No more concerns their chain will fall off or cause issues when they’re off exploring. We store them in a beach house and they hold up g... See more
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Priority Bicycles is on a mission to make cycling easier. We've reimagined the bicycle through innovative design and engineering, creating a line of bicycles, from a rust-proof beach cruiser to a high performance commuter, that are easy to assemble, easy to ride, and require no routine maintenance.
174 Hudson Street, 10013, New York, United States
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Replied to 8% of negative reviews
Typically replies within 24 hours
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Got the Ace of Spades and it is a wonderful machine. Great design thank you so much.

Reply from Priority Bicycles
I own a 4y/o Priority Current which was trouble free until the bike developed a failure of electrical assist. I'm 84 y/o old and live in Wa state far away from the Metropolis and I'm mechanically inept. Priority diagnosed my bike problem remotely, sent me a most excellent video link specific to my problem , made arrangements for exchange of motor which I was easily able to mechanically accomplish with the aid of the video. The measure of a company is not on the front end, it's on the back end of caring and taking care of the existing customers. Feel reassured, If you are considering purchase of a Priority Bicycle, but hesitant because a Priority dealership is not in your locality, they have you covered, they care.
Amazing bikes! We got our first one (Priority Start 16") second-hand. Loved it so much that when it was time for our kid to size up and get gears, we bought the Priority Start 20".
I do wish it was a little easier for little hands to change gears - the gear shift on the Guardian bikes (which my oldest has 😬) is enviable.
Customer support made it easy to find and buy the replacement parts I needed for a repair (my belt had gotten damaged) and the parts arrived very fast. Glad to ride Priority!
I have been very happy with the bike. Only 200 miles so far but I have enjoyed every minute. The ride, the shifting, the braking, everything is excellent. Thank you for an superior product.
I love the bike! It was so easy to assemble and blew my mind of it's performance on the first ride. Powerful tool for a commuter or even just a bike to hit the trails. I highly recommend. Delivered super quick, in perfect condition, the package was not super heavy and easy to get into my house. 10/10
I really like the bike. It's very smooth and responsive. The assembly is a tad complicated, but the video makes it pretty easy.
Easy purchasing process overall with incredibly fast shipping. Every step of the process was easy & excellent!
Priority answered a request to the support email - asking for information about a part. They responded with a couple good questions leading to solving the issue with a simple part.
The bike arrived very well packaged and without any damage. With the model specific video assembly instructions the bike was easy to put together. The bike is very high quality for the price. The components are all high quality. The pinion smart.shift and carbon belt drive means shifting is smooth and pedaling is absolutely silent. I was nervous ordering a bike without riding it first, but after 200 miles in the saddle I declare I love my new Gemini!
Delivery was fast, easy to assemble, great bike!
Great bike which suited our needs perfectly. Customer service was exceptional!
I love the bicycle! It was easy to assembly and rides well! Happy I learned about your company, thank you!
Customer service is always available and very responsive
Easy to purchase online and have set done at my local bicycle shop.
Great experience. This bike is the definition of quality. Very impressed with every aspect of my purchase.
This is the most amazing bicycle I've I ever seen! I purchased one for my Granddaughter for her 10th birthday her older brother picked out the color. The bike showed up in 3 days not 3 weeks. Assembly was pretty straightforward and the shipping box was out of this world I even received touch-up paint. Granddaughter received her new bike on her 10th birthday and now she's speed racer! The bike never sits in the yard she always parks it inside the garage at home. A very special bike for a very special person! Best decision I have ever made!
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