Just recently bought the front basket and basket bag to fit my Priority Classic Plus men’s bike. Super nice finish and fit. Very sturdy. Great addition to this commuter bicycle. The bag fits the baske... See more
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Company details
- #6 of 49 best companies in Bicycle Store
- #14 of 79 best companies in Sporting Goods Store
Information provided by various external sources
Priority Bicycles is on a mission to make cycling easier. We've reimagined the bicycle through innovative design and engineering, creating a line of bicycles, from a rust-proof beach cruiser to a high performance commuter, that are easy to assemble, easy to ride, and require no routine maintenance.
Contact info
174 Hudson Street, 10013, New York, United States
- (917) 819-1665
- info@prioritybicycles.com
- www.prioritybicycles.com
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Replied to 8% of negative reviews
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We love our Priority Bikes
We love our two Priority Bikes! We bought them for our home in Sanibel, FL. They are lightweight and easy to ride. The rust-free carbon drive is a deal-breaker for bicycle usage by the ocean. It's a modern retro attractive bike. We couldn't have been more pleased with our purchases.

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Very Positive Experience
High quality, reasonably priced bicycle. Quick, straightforward, helpful sizing advice. Well designed/maintained website. Overall a very positive experience.

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Failed charger
The guys in customer service were great. My problem is why my battery charger would burn out a few months after the warranty expired. The charger wasn’t covered, but I was extended a 15% new charger discount. I also was out of pocket for a new belt and a failed front gear a few months ago. Otherwise a great bike.
Nice bike for trail riding
Nice bike for trail riding. Easy to assemble with the video instructions. The gears (2nd and 3rd) are not as smooth as they should be... and tweaking them per instructions hasn't helped much. The handlebar grips are a bit tough on my palms after a 20-30 min ride. Had to get gel-gloves to manage the rides.

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I love my Glide ebike
I love my Glide ebike. Exactly what I wanted, just something to help me up the hills and fight strong headwinds while still providing good exercise. However, I was not pleased with the local bike shop that Priority sent my bike to for assembly. It would have been better to just have the bike delivered and then take it to my preferred local bike shop.
Start 20 - excellent for our kiddo with FASD
Our 7yo daughter with FASD struggled with a Walmart class bike, it was 8 speeds with the grip shifter. That bike weighed 29 pounds and the gears were hard to shift for her hands. She also had a tough time understanding what gear she was in and when it was appropriate to shift. She just had a hard time overall. I bought her the start 20 and she has really excelled on this bike! The three gears are easy enough for her to not be overwhelmed by and she can shift when stopped! The start 20 is also about 10 pounds lighter and she just has a much easier time getting it started and getting up hills with it. She did flip over her handlebars once and I wish they had a brake option like guardian bikes have…but we are learning now to not slam the front brakes. Customer service was excellent when I had a question on the weekend they emailed me back in like two minutes! Amazing!

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Ordered accesories for Glide bike
Ordered accesories for Glide bike. Parts arrived fast. Easy process.

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I have 3 bicycles from Priority and…
I have 3 bicycles from Priority and love them all. They are a joy in their functionality, the pleasure given, and ease of care. I’ve owned lots of Bikes, but only ever three from one brand.

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Priority is on top of their game
Priority is on top of their game. prompt response and solutions to any question.

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I’ve bought two bikes from priority
I’ve bought two bikes from priority. They are amazing bikes And amazing people to deal with.
Fast response to questions about doing home maintenance on the bikes.
I highly recommend them.
Trying to convince my wife to get a priority.
Ride on!

Reply from Priority Bicycles
Quick delivery and excellent quality…
Quick delivery and excellent quality bike.

Reply from Priority Bicycles
I was impressed all around
I was impressed all around as they helped me get the bike I wanted for our granddaughter. We're very happy with it, as is she, and the quality seems to be too notch. It should last in their family for a long time.

Reply from Priority Bicycles
Very good bike
Very good bike. Prompt and precise response to questions. Excellent videos

Reply from Priority Bicycles
Always helpful
Always a great help whenever I need it. Prompt in responding and really finding out what the issue is and how they can help me.

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Reply from Priority Bicycles
Priority Bicycles - Best Overall
Priority Bicycles has a lineup of the the best-in-class bicycles for all your riding desires. I have purchased their Priority Current, two Priority Coast, and two Priority 600 bicycles. And I shop their bicycle accessories to go along. The build quality, the form & function for the riding needs, and most impressive - the knowledge of their staff and their responsiveness to emails, calls, chats is truly outstanding. Obviously I am enamored with their bicycles and follow-up support. For about five years now, they are my only bicycle shop.

Reply from Priority Bicycles
Priority Praise
Informative videos, easy ordering, quick delivery, simple assembly, and a really nice bicycle that fits the bill. Great work, Priority!

Reply from Priority Bicycles
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