Staff were helpful in locating item. Rechargable milk frother. Good quality with stand and USB charger included. Have used it and it frothed up homemade hot chocolate so felt like a shop bought. I us... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
The staff at Manchester shop was helpful and they no what they are talking about , They recommended the knife s I needed , will be going back .
Every staff member we spoke with was very knowledgeable & helpful. We ordered a dinner set on Sunday and was advised it would take 3-5 working days. It arrived on Monday- very impressive. Unfortunatel... See more
Company replied
Store was well organized clean and staff were knowledgeable and helpful with any questions I had.
Company details
Written by the company
ProCook offers great value for money on aspirational, high quality, stylish ranges of market leading cookware, tableware and kitchenware. With a big online presence and stores across the UK, ProCook offers British designed, contemporary ranges with an emphasis on outstanding performance and excellence in manufacturing.
Why choose ProCook?
Written by the company
- Reason #1 - Quality
- ProCook products are manufactured to high standards, using premium quality materials. In fact we are proud to say we go the extra mile to ensure that a product is second to none. So you can be assured that at ProCook you can expect the best.
- Reason #2 – Unbeatable Value
- ProCook take great pride in being an own brand company with complete control over all aspects of our product ranges. This means we are able to offer our customers savings of up to 50% compared to other leading brands. Why pay more?
- Reason #3 – Which? Recommended Provider for Furniture and Homewares
- ProCook are proud to be endorsed by Which?, the consumer champion. Which? only endorse the best products and services, with ProCook offering the 4th best customer score out of 45 brands.
- Reason #4 – Exceptional Customer Care
- Nothing is more important to us than our customers, and we place great importance on ensuring our customer care team give the very best service. Our team are always delighted to hear from you and welcome your questions and comments no matter how big or small.
- Reason #5 - Exclusive Design
- The ProCook range of products focusses on clean contemporary looks, with a nod to the traditional. Our in house team of designers create bespoke products that will stand the test of time and look as good in modern homes as they do in traditional ones.
- Reason #6 – Extensive Guarantees
- For complete peace of mind we have guarantees on all our products and have extensive guarantees on many of our ranges. In fact all our knife and cookware ranges are covered by either 10 or 25 year guarantees.
Contact info
MSU7 Halle Mall, Arndale Centre, M4 3AB, Manchester, United Kingdom
- 01615156449
4.8
Excellent
312 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
After a few minutes browsing I found…
After a few minutes browsing I found what I was looking for. Good sturdy peeler. The young lady at the till was really helpful courteous and friendly. Next time I’m in the area I will be visiting the store
March 5, 2026
Reply from ProCook - Arndale
We're happy you found what you were looking for! It's great to hear that our team provided helpful, courteous, and friendly service. We appreciate your visit and look forward to seeing you again.
ProCook have a good range of goods
ProCook have a good range of goods, quality items at competitive prices. Shop is clean and spacious and someone there to help you find the things you are looking for. It was easy to find items online then see
them and check things are right for you before buying.
March 7, 2026
Reply from ProCook - Arndale
We're happy to hear you appreciate our range, quality, and prices. It's great you found our shop clean, spacious, and helpful. We appreciate that you found it easy to check items before buying.
The shop was immaculately clean
The shop was immaculately clean , and very well arranged.
There was a wide range of items on sale, all displayed really well and clearly priced.
It was my first visit to the shop.
March 8, 2026
Reply from ProCook - Arndale
We're happy to hear that you found our shop immaculately clean and well-arranged with a wide range of clearly priced items. Thank you for visiting us for the first time!
Very friendly and helpful staff.
March 7, 2026
Reply from ProCook - Arndale
We appreciate you letting us know our staff was friendly and helpful; it means a lot to our team.
A pleasure to buy
Kindness of the staff, real products originality and affordable prices
March 7, 2026
Reply from ProCook - Arndale
We appreciate you taking the time to leave us this great review! We're so happy to hear that you liked our staff's kindness, originality, and prices.
Lovely store
March 6, 2026
Was pleasantly greeted
Was pleasantly greeted, found some lovely cake tins. Cashier was sweet & made conversation. Deffos be back. 😊
March 4, 2026
Reply from ProCook - Arndale
We're so happy to hear that you enjoyed your visit and found some lovely cake tins! We appreciate your kind words about our cashier, and we look forward to your return.
I love their customer service's,and…
I love their customer service's,and kichen product is of good quality 👌 👏 👍 🙌.
March 5, 2026
Reply from ProCook - Arndale
We appreciate you taking the time to leave us this great review! We're so happy to hear that you love our customer service and the quality of our kitchen products.
I like procook products and i am not…
I like procook products and i am not disappointed
March 5, 2026
Reply from ProCook - Arndale
We appreciate your positive feedback! We are so happy you found what you wanted easily and at a price that seemed reasonable to you.
You’re so respectful with us 🥰
March 2, 2026
Reply from ProCook - Arndale
We appreciate you letting us know that you feel respected; it means a lot to our team, and we value your feedback.
Arndale ProCook
Staff were friendly and helpful. Store layout was nice with good presentation and clear pricing. Great experience all around.
February 25, 2026
Reply from ProCook - Arndale
We appreciate you taking the time to leave us this wonderful review! We're so happy to hear that you found our staff helpful and liked our store's presentation.
Reply from ProCook - Arndale
We appreciate you taking the time to leave us this great review! We're so happy you enjoyed our products and staff.
Excellent sales person
February 21, 2026
Reply from ProCook - Arndale
We're glad you enjoyed your experience; we appreciate your positive feedback and thank you for sharing.
Reply from ProCook - Arndale
We appreciate your positive feedback! We are so happy you found our staff helpful and our products good quality at reasonable prices.
Great service and advice.freindly staff…
Great service and advice.freindly staff and know there stoc
February 27, 2026
Reply from ProCook - Arndale
We appreciate you taking the time to leave us this great review! We're so happy you liked our friendly staff and great service.
Great experience
Walked in, was immediately directed to what I needed. Was advised about the 3 for £20 special by a very polite salesperson. Prices were reasonable and checkout was seamless.
February 24, 2026
Reply from ProCook - Arndale
We're so glad to hear that you were immediately directed to what you needed and advised about our special offer by our polite salesperson. We appreciate your positive feedback regarding our reasonable prices.
Reply from ProCook - Arndale
Thank you for your kind words! We're thrilled to hear that you're happy with our service. We strive to provide the best possible experience for our customers, and your feedback means a lot to us.
staff friendly and helpful
February 22, 2026
Reply from ProCook - Arndale
We appreciate you letting us know our staff was friendly and helpful; it means a lot to our team.
Reply from ProCook - Arndale
We appreciate your positive feedback regarding our pleasant colleagues and well-set-out environment; we are so happy you enjoyed them!
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.