We made a quick decision to buy a slow cooker and bought one in the shop on recommendation from the shop assistant who carried it to the car for us. A nice guy to deal with.
Company replied
Location
Switch locationUnit 39a The Boulevard, Outlet Park, BT32 4GJ Banbridge, GB
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See what reviewers are saying
Very friendly and helpful staff in your store in Banbridge. Purchased an enamelled cast iron shallow casserole which is great to use. Also picked up some small utensils in the special offer at the t... See more
Company replied
Norwich branch once again have given excellent customer service. I always think any business that has staff who answer the phone minutes before closing always deserve praise. I called to reserve an it... See more
Company replied
Super helpful staff in Banbridge & genuine guarantee on their products. I had a problem with an item malfunctioning, brought it back & got a new replacement that same day. Excellent service. I would d... See more
Company details
Written by the company
ProCook offers great value for money on aspirational, high quality, stylish ranges of market leading cookware, tableware and kitchenware. With a big online presence and stores across the UK, ProCook offers British designed, contemporary ranges with an emphasis on outstanding performance and excellence in manufacturing.
Why choose ProCook?
Written by the company
- Reason #1 - Quality
- ProCook products are manufactured to high standards, using premium quality materials. In fact we are proud to say we go the extra mile to ensure that a product is second to none. So you can be assured that at ProCook you can expect the best.
- Reason #2 – Unbeatable Value
- ProCook take great pride in being an own brand company with complete control over all aspects of our product ranges. This means we are able to offer our customers savings of up to 50% compared to other leading brands. Why pay more?
- Reason #3 – Which? Recommended Provider for Furniture and Homewares
- ProCook are proud to be endorsed by Which?, the consumer champion. Which? only endorse the best products and services, with ProCook offering the 4th best customer score out of 45 brands.
- Reason #4 – Exceptional Customer Care
- Nothing is more important to us than our customers, and we place great importance on ensuring our customer care team give the very best service. Our team are always delighted to hear from you and welcome your questions and comments no matter how big or small.
- Reason #5 - Exclusive Design
- The ProCook range of products focusses on clean contemporary looks, with a nod to the traditional. Our in house team of designers create bespoke products that will stand the test of time and look as good in modern homes as they do in traditional ones.
- Reason #6 – Extensive Guarantees
- For complete peace of mind we have guarantees on all our products and have extensive guarantees on many of our ranges. In fact all our knife and cookware ranges are covered by either 10 or 25 year guarantees.
Contact info
Unit 39a The Boulevard, Outlet Park, BT32 4GJ, Banbridge, United Kingdom
4.9
Excellent
709 reviews
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Reply from ProCook - Banbridge
We are so glad to hear that our team members were able to assist you effectively during your visit. Thank you very much for taking the time to share your positive experience with us.
My experience in the shop was great
My experience in the shop was great. The service was very efficient and friendly. I love my new casserole.
September 27, 2026
Reply from ProCook - Banbridge
We're so pleased to hear your experience in our shop was great and that our service was efficient and friendly! We're especially delighted that you love your new casserole.
Staff were extremely helpful on my…
Staff were extremely helpful on my Sunday visit and took time to listen and respond to my ask.
September 20, 2026
Reply from ProCook - Banbridge
We're so pleased to hear that our staff were extremely helpful during your Sunday visit and took the time to listen and respond to your needs. Thank you for your kind feedback!
Reply from ProCook - Banbridge
We are so pleased to hear that our team made such a positive difference during your visit. Your kind words mean a lot to us.
Genuine guarantee on products
Super helpful staff in Banbridge & genuine guarantee on their products. I had a problem with an item malfunctioning, brought it back & got a new replacement that same day. Excellent service. I would definitely recommend!!
September 23, 2026
Very helpful and knowledgeable staff.
September 14, 2026
Very helpful friendly staff
September 12, 2026
First ever visit to the shop....
First ever visit to the shop which was well laid out and clean.
The shop assistant was pleasant and willing to help and offer what was available to meet our needs. The ceramic pans we purchased, are brilliant to cook with, easy to clean and look well too. Will definately be back to the shop.
September 11, 2026
Pleasant staff and good value
September 8, 2026
The sales person in shop was very…
The sales person in shop was very knowledgeable friendly making it easy to purchase ..the goods are great quality well made,very happy
September 6, 2026
We both found the staff member very…
We both found the staff member very helpful in showing us the products
September 4, 2026
Very good customer service and…
Very good customer service and explained everything and how to look after purchase
August 31, 2026
The help and friendliness of the staff…
The help and friendliness of the staff and the quality of the items I bought and the price.
August 27, 2026
Excellent display.
August 31, 2026
A SUPER YOUNG MAN NAMED JUSTIN GAVE ME…
A SUPER YOUNG MAN NAMED JUSTIN GAVE ME EXCELLENT ADVICE. FRIENDLY, SENSIBLE AND ENGAGING. WELL DONE TO ALL.
August 31, 2026
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