Because as a stick user in a shop with two floors the assistant went to check out the item I was looking for and relieved me of the trouble and pain of climbing the stairs. Much appreciated.
Location
Switch location4-5 Quiet Street, BA1 2JS BATH, GB
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See what reviewers are saying
We really enjoyed doing shopping at Pro cook🤍 excellent quality and services🤍 Went there twice the staff were really amazing, helpful and friendly 🤍 Once with a man shop assistant and once with a... See more
Company replied
The staff member directed me to where the particular product was and explained about something. The teapot is exactly what I wanted.
The shop assistants were friendly and helpful. I bought a saucepan lid which fits perfectly, I will have to see how long it lasts (I once had a handle come off a lid, but it was a different brand) but... See more
Company replied
Company details
Written by the company
ProCook offers great value for money on aspirational, high quality, stylish ranges of market leading cookware, tableware and kitchenware. With a big online presence and stores across the UK, ProCook offers British designed, contemporary ranges with an emphasis on outstanding performance and excellence in manufacturing.
Why choose ProCook?
Written by the company
- Reason #1 - Quality
- ProCook products are manufactured to high standards, using premium quality materials. In fact we are proud to say we go the extra mile to ensure that a product is second to none. So you can be assured that at ProCook you can expect the best.
- Reason #2 – Unbeatable Value
- ProCook take great pride in being an own brand company with complete control over all aspects of our product ranges. This means we are able to offer our customers savings of up to 50% compared to other leading brands. Why pay more?
- Reason #3 – Which? Recommended Provider for Furniture and Homewares
- ProCook are proud to be endorsed by Which?, the consumer champion. Which? only endorse the best products and services, with ProCook offering the 4th best customer score out of 45 brands.
- Reason #4 – Exceptional Customer Care
- Nothing is more important to us than our customers, and we place great importance on ensuring our customer care team give the very best service. Our team are always delighted to hear from you and welcome your questions and comments no matter how big or small.
- Reason #5 - Exclusive Design
- The ProCook range of products focusses on clean contemporary looks, with a nod to the traditional. Our in house team of designers create bespoke products that will stand the test of time and look as good in modern homes as they do in traditional ones.
- Reason #6 – Extensive Guarantees
- For complete peace of mind we have guarantees on all our products and have extensive guarantees on many of our ranges. In fact all our knife and cookware ranges are covered by either 10 or 25 year guarantees.
Contact info
4-5 Quiet Street, BA1 2JS, BATH, United Kingdom
4.9
Excellent
897 reviews
Asks customers to review
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They were helpful
They were helpful. They had a great selection of products and very friendly.
June 3, 2026
The staff member directed me to where…
The staff member directed me to where the particular product was and explained about something.
The teapot is exactly what I wanted.
June 6, 2026
Because as a stick user in a shop with…
Because as a stick user in a shop with two floors the assistant went to check out the item I was looking for and relieved me of the trouble and pain of climbing the stairs. Much appreciated.
June 5, 2026
Very helpful staff member
May 31, 2026
Nigel was very helpful and had great…
Nigel was very helpful and had great product knowledge, very happy with the pan set I bought, excellent product considering the very reasonable price.
June 4, 2026
The stainless steel roasting rack that…
The stainless steel roasting rack that I purchased is well made and just what I need.
June 3, 2026
May use AI-assist with repliesRead more
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
Good Service
The chaps who dealt with us were welcoming, friendly and knowledgeable. They were efficient, knew their stock and gave good advice.
May 28, 2026
Reply from ProCook - Bath
We're so pleased our team was welcoming, friendly, and knowledgeable, providing great advice. Thank you for your wonderful feedback!
Reply from ProCook - Bath
We are so glad our team was efficient, knowledgeable, and helpful.
Reply from ProCook - Bath
We're glad our team member was friendly and helpful.
Reply from ProCook - Bath
We're glad our team provided good knowledge and advice!
Staff in the store were very helpful…
Staff in the store were very helpful and efficient. I found what I was looking for very quickly.
May 29, 2026
Reply from ProCook - Bath
We're so glad our team was helpful and efficient, helping you find what you needed quickly. Thank you for your kind words!
Grate range of products and the staff…
Grate range of products and the staff where very welcoming and friendly
May 29, 2026
Reply from ProCook - Bath
We're so glad you enjoyed our product range and found our staff welcoming and friendly! Thank you.
Reply from ProCook - Bath
We are glad you enjoyed our products and staff!
Helpful customer assistant .excellent…
Helpful customer assistant .excellent product knowledge
May 28, 2026
Reply from ProCook - Bath
We're so glad our assistant was helpful and knowledgeable! Thank you for your kind words.
I love Pro Cook Bath because I get…
I love Pro Cook Bath because I get helpful and honest advice if required. Staff are friendly and welcoming. It's a lovely store to visit and I've been very happy with my purchases. Thank you.
May 20, 2026
Reply from ProCook - Bath
We're so pleased you enjoy visiting our store and appreciate the helpful, honest advice from our friendly staff. We're glad you've been happy with your purchases!
Reply from ProCook - Bath
We are so pleased you enjoyed our shop and customer service. Thank you for your kind words.
Reply from ProCook - Bath
We're so glad our staff was helpful and you enjoyed our product selection. Thank you!
Really attentive staff
Really attentive staff. Answered all my questions and helped me choose the perfect knives for what I need. Awesome service.
Has for the knives.. really sharp. Great quality too. I really do enjoy using them.
May 17, 2026
Reply from ProCook - Bath
We're so pleased our attentive staff helped you find the perfect knives. We're glad you're enjoying their great quality and sharpness!
Brilliant and informative sales person
Brilliant and informative sales person. Gave comparisons between brands and levels of products available in store. Very helpfull.
May 22, 2026
Reply from ProCook - Bath
We're so happy to hear you had such a positive experience with our sales team! We appreciate your kind words about their helpfulness.
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