A lovely atmosphere when I was just looking aimlessly a gentleman came and asked if I needed any help ... he was very helpful and knowledgeable and knew exactly what product would be best for me. A v... See more
Company replied
Location
Switch locationUnit 8 The Avenue The Lexicon Centre, RG12 1BD Bracknell, GB
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See what reviewers are saying
Lovely helpful stafff despite my lack of vocabulary. 😁 Found an item online but not instore but staff were helpful and i walked away appreciative. Will shop again in near future
Well appointed, immaculate store with particularly friendly, attentive and helpful staff (Bracknell). ProCook products are always of exceptionally high quality. Their cast-iron cookware is second-to-n... See more
Company replied
Staff in Bracknell shop are friendly and helpful. Range of stainless steel saucepans is very high quality. Information leaflets on how to heat the saucepans slowly for best results are great - just a... See more
Company replied
Company details
Written by the company
ProCook offers great value for money on aspirational, high quality, stylish ranges of market leading cookware, tableware and kitchenware. With a big online presence and stores across the UK, ProCook offers British designed, contemporary ranges with an emphasis on outstanding performance and excellence in manufacturing.
Why choose ProCook?
Written by the company
- Reason #1 - Quality
- ProCook products are manufactured to high standards, using premium quality materials. In fact we are proud to say we go the extra mile to ensure that a product is second to none. So you can be assured that at ProCook you can expect the best.
- Reason #2 – Unbeatable Value
- ProCook take great pride in being an own brand company with complete control over all aspects of our product ranges. This means we are able to offer our customers savings of up to 50% compared to other leading brands. Why pay more?
- Reason #3 – Which? Recommended Provider for Furniture and Homewares
- ProCook are proud to be endorsed by Which?, the consumer champion. Which? only endorse the best products and services, with ProCook offering the 4th best customer score out of 45 brands.
- Reason #4 – Exceptional Customer Care
- Nothing is more important to us than our customers, and we place great importance on ensuring our customer care team give the very best service. Our team are always delighted to hear from you and welcome your questions and comments no matter how big or small.
- Reason #5 - Exclusive Design
- The ProCook range of products focusses on clean contemporary looks, with a nod to the traditional. Our in house team of designers create bespoke products that will stand the test of time and look as good in modern homes as they do in traditional ones.
- Reason #6 – Extensive Guarantees
- For complete peace of mind we have guarantees on all our products and have extensive guarantees on many of our ranges. In fact all our knife and cookware ranges are covered by either 10 or 25 year guarantees.
Contact info
Unit 8 The Avenue The Lexicon Centre, RG12 1BD, Bracknell, United Kingdom
4.7
Excellent
421 reviews
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Great advice by staff.
October 15, 2026
Lots of cookeries products
There are lots of cookeries and other products, too many choice. Staff is helpful.
October 9, 2026
May use AI-assist with repliesRead more
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
A lovely atmosphere when I was just…
A lovely atmosphere when I was just looking aimlessly a gentleman came and asked if I needed any help ... he was very helpful and knowledgeable and knew exactly what product would be best for me. A very good experience
October 10, 2026
Reply from ProCook - Bracknell
We're so pleased to hear that you enjoyed the lovely atmosphere in our store and that our team member was able to guide you to the perfect product. Thank you for taking the time to share your great experience with us!
Very helpful staff
Well appointed, immaculate store with particularly friendly, attentive and helpful staff (Bracknell). ProCook products are always of exceptionally high quality. Their cast-iron cookware is second-to-none. My most recent purchase was a mandoline. As ever, an excellent addition to my kitchen!
October 8, 2026
Reply from ProCook - Bracknell
We're so pleased to hear about your fantastic visit to our Bracknell store! It's wonderful to know our team was so welcoming and attentive, and that you hold our cast-iron range in such high regard. We hope you thoroughly enjoy using your new mandoline in the kitchen!
Great and recommend for Bracknell Procook shop
The shop is quality and great all of them.
October 6, 2026
Reply from ProCook - Bracknell
We are so pleased to hear that you enjoyed our shop and found everything to be of great quality! Thank you for taking the time to share your wonderful feedback with us.
Lovely helpful staff
Lovely helpful stafff despite my lack of vocabulary. 😁
Found an item online but not instore but staff were helpful and i walked away appreciative. Will shop again in near future
October 1, 2026
I went to buy a special knife
I went to buy a special knife. The staff were helpful and I purchased the perfect item !
September 30, 2026
Reply from ProCook - Bracknell
We are so glad to hear that our team provided such great support and service during your visit. We truly appreciate your kind words and positive feedback!
Young man serving in the shop showed us…
Young man serving in the shop showed us some options helping us to make a decision on our purchases
September 23, 2026
The pro elite pans are fabulous
The pro elite pans are fabulous. Very good quality and easy to clean. They continue to look good after years of use. My favourite make. Staff always polite and helpful.
September 26, 2026
Reply from ProCook - Bracknell
We're so pleased to hear that you find our Pro Elite pans fabulous, of very good quality, and easy to clean! It's wonderful that they continue to look good after years of use and that our staff are always polite and helpful.
Reply from ProCook - Bracknell
We are so pleased to hear that our salesperson was very helpful during your visit. We truly appreciate your kind feedback!
Quick and efficient service
Quick and efficient service. The staff member was very helpful in showing us the items we were interested in. Very happy with the saucepans we bought.
September 24, 2026
Lovely Shop
Took our grandson and partner to the shop to buy a house warming pressie. All good.
September 16, 2026
Reply from ProCook - Bracknell
We're so pleased to hear that you enjoyed our shop, appreciated our beautiful selection of items, and found our team so helpful! Thank you for sharing your wonderful feedback with us.
Great staff with Good advice
September 16, 2026
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