At last, a proper cookware outlet in Brighton. Served by a lovely young lady, who was friendly and welcoming and knew the details of the products on offer. Provided excellent advice enabling me to ma... See more
Company replied
Location
Switch locationUnit 94, Churchill Square, Russell Place, BN1 2TF Brighton, England, GB
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See what reviewers are saying
I had a lovely experience and staff very friendly and helpful! I was very surprised with the cost of the products! Brilliant deals and the knives were especially top notch! I would say just as good a... See more
I am very enthusiastic about the staff at this store! Although I don't speak the language very well, they did their utmost to understand me. They also helped me look for what I was after. They didn't... See more
Staff very attentive and friendly and efficient We bought quite a few bits from pro cook and always been happy with our products
Company details
Written by the company
ProCook offers great value for money on aspirational, high quality, stylish ranges of market leading cookware, tableware and kitchenware. With a big online presence and stores across the UK, ProCook offers British designed, contemporary ranges with an emphasis on outstanding performance and excellence in manufacturing.
Why choose ProCook?
Written by the company
- Reason #1 - Quality
- ProCook products are manufactured to high standards, using premium quality materials. In fact we are proud to say we go the extra mile to ensure that a product is second to none. So you can be assured that at ProCook you can expect the best.
- Reason #2 – Unbeatable Value
- ProCook take great pride in being an own brand company with complete control over all aspects of our product ranges. This means we are able to offer our customers savings of up to 50% compared to other leading brands. Why pay more?
- Reason #3 – Which? Recommended Provider for Furniture and Homewares
- ProCook are proud to be endorsed by Which?, the consumer champion. Which? only endorse the best products and services, with ProCook offering the 4th best customer score out of 45 brands.
- Reason #4 – Exceptional Customer Care
- Nothing is more important to us than our customers, and we place great importance on ensuring our customer care team give the very best service. Our team are always delighted to hear from you and welcome your questions and comments no matter how big or small.
- Reason #5 - Exclusive Design
- The ProCook range of products focusses on clean contemporary looks, with a nod to the traditional. Our in house team of designers create bespoke products that will stand the test of time and look as good in modern homes as they do in traditional ones.
- Reason #6 – Extensive Guarantees
- For complete peace of mind we have guarantees on all our products and have extensive guarantees on many of our ranges. In fact all our knife and cookware ranges are covered by either 10 or 25 year guarantees.
Contact info
Unit 94, Churchill Square, Russell Place, BN1 2TF, Brighton, England, United Kingdom
- 01273102301
4.8
Excellent
76 reviews
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Lady got the coffee pot out to see if…
Lady got the coffee pot out to see if it was broken but didnt notice the lip for pouring was faulty.
September 7, 2026
Staff very attentive and friendly and…
Staff very attentive and friendly and efficient
We bought quite a few bits from pro cook and always been happy with our products
September 6, 2026
May use AI-assist with repliesRead more
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
Milk warmer does not have a fuse in it…
Milk warmer does not have a fuse in it so now have to return it and get another.
I get that it happens but it is annoying
September 2, 2026
Reply from ProCook - Brighton Churchill SQ
Ian
Thank you for your review. We are sorry to hear of your experience, please contact us by calling into us on 0330 100 1010 or email us on care@procook.co.uk and we will help you resolve your issue.
Very helpful and friendly staff and…
Very helpful and friendly staff and great selection of quality kitchen ware.
August 31, 2026
Visited the Brighton store
Visited the Brighton store, clean, well stocked and amazing products at great prices. The staff were great, helpful and so friendly. Will definitely visit again.
August 26, 2026
Great staff
Store set up was good, making it easy to find items. Staff were polite and helpful
August 20, 2026
Very good kitchen stuff
Very good quality for reasonable price. Extensive range of kitchen tools and equipment. Friendly staff.
August 23, 2026
The store manager was supper helpful. I will definitely go back shopping again at Brighton Churchill Square Store. Ana
The store manager was supper helpful. I will definitely go back shopping again at Brighton Churchill Square Store.
Ana
August 17, 2026
It had what I needed and I didn't have…
It had what I needed and I didn't have to wait too long to be served.
August 21, 2026
The plates I bought were excellent…
The plates I bought were excellent value for money. And also, the American/ Canadian shop assistant at the checkout was so friendly and helpful. Fantastic ambassador for your business.
August 21, 2026
I had a lovely experience and staff…
I had a lovely experience and staff very friendly and helpful!
I was very surprised with the cost of the products! Brilliant deals and the knives were especially top notch! I would say just as good as Jamie Oliver's, and most Top Chefs designer wear! Possibly even better...
August 15, 2026
You had what I needed
You had what I needed, the staff knew where the items were in store, and the price was good.
August 17, 2026
Reply from ProCook - Brighton Churchill SQ
We appreciate your positive feedback on our excellent product and sales; we are so happy to hear this!
Easy shop to look around
Easy shop to look around & a very nice lady who served me. Found what I had been looking for for a while.
August 12, 2026
Reply from ProCook - Brighton Churchill SQ
We're so pleased to hear you had such a positive experience with our service. Thank you for your feedback!
Very friendly staff at Brighton this…
Very friendly staff at Brighton this weekend. Kindly ensured all plates and bowls were not damaged. Offer was good too.
August 15, 2026
Reply from ProCook - Brighton Churchill SQ
We're so glad you had a positive experience with our staff in Brighton this weekend. We appreciate your kind words about their care in ensuring your items were undamaged and that you found our offer good.
Friendly efficient service.
August 14, 2026
Reply from ProCook - Brighton Churchill SQ
We truly appreciate your kind words about our team. It means a lot to us to know that you had such a positive experience with our staff.
Eight inch knife
I explained that I wanted a knife eight inches long. That I had had a brain injury , and that I can't be a little bit slow. They were very very good and I will go there again.
August 8, 2026
Reply from ProCook - Brighton Churchill SQ
We are truly grateful for your kind words and appreciate you sharing your positive experience. We are glad our team was able to assist you effectively and respectfully. We look forward to welcoming you back again soon.
Really pleasant shop to be in
Really pleasant shop to be in , great products , great value and really helpful , friendly staff with good knowledge of the products 👍
August 5, 2026
Reply from ProCook - Brighton Churchill SQ
We're so pleased to hear you had such a pleasant experience in our shop! It's wonderful to know you found great products, great value, and our staff helpful, friendly, and knowledgeable.
I bought electric salt and pepper good…
I bought electric salt and pepper good quality and good price 👍🏻
August 6, 2026
Reply from ProCook - Brighton Churchill SQ
We're so glad you're happy with the quality and price of your electric salt and pepper grinders! We appreciate your positive feedback.
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