Good quality products and I was very pleasantly surprised by how helpful, friendly and knowledgeable the lady was who served me, especially as it was last thing in a Saturday. The service I received w... See more
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Really friendly and helpful staff, who were more than happy to serve despite the heat! The store itself was very well laid out, in a smart and clean manner. Honestly, a very good spot if you’re... See more
Company replied
Like store layout, not too over crowded. Staff were very kindly and knowledgeable and explained how to use cookware appropriately. Products are of high quality. Prompt service.
ProCook has really nailed the balance between professional quality and everyday affordability. Their stainless steel pans and forged knives perform remarkably close to high-end luxury brands, but at a... See more
Company details
Written by the company
ProCook offers great value for money on aspirational, high quality, stylish ranges of market leading cookware, tableware and kitchenware. With a big online presence and stores across the UK, ProCook offers British designed, contemporary ranges with an emphasis on outstanding performance and excellence in manufacturing.
Why choose ProCook?
Written by the company
- Reason #1 - Quality
- ProCook products are manufactured to high standards, using premium quality materials. In fact we are proud to say we go the extra mile to ensure that a product is second to none. So you can be assured that at ProCook you can expect the best.
- Reason #2 – Unbeatable Value
- ProCook take great pride in being an own brand company with complete control over all aspects of our product ranges. This means we are able to offer our customers savings of up to 50% compared to other leading brands. Why pay more?
- Reason #3 – Which? Recommended Provider for Furniture and Homewares
- ProCook are proud to be endorsed by Which?, the consumer champion. Which? only endorse the best products and services, with ProCook offering the 4th best customer score out of 45 brands.
- Reason #4 – Exceptional Customer Care
- Nothing is more important to us than our customers, and we place great importance on ensuring our customer care team give the very best service. Our team are always delighted to hear from you and welcome your questions and comments no matter how big or small.
- Reason #5 - Exclusive Design
- The ProCook range of products focusses on clean contemporary looks, with a nod to the traditional. Our in house team of designers create bespoke products that will stand the test of time and look as good in modern homes as they do in traditional ones.
- Reason #6 – Extensive Guarantees
- For complete peace of mind we have guarantees on all our products and have extensive guarantees on many of our ranges. In fact all our knife and cookware ranges are covered by either 10 or 25 year guarantees.
Contact info
Unit SU58, Cabot Circus, BS1 3BA, Bristol, United Kingdom
- 0117 2055040
4.7
Excellent
248 reviews
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Pro Cook Bristol
The team at Pro cook have been very efficient offering appropriate support to find good quality items, in-store and online. Their customer service team are very helpful if you require additional information when ordering online.
January 15, 2026
Reply from ProCook - Cabot Circus
We're happy to hear that the team at Procook efficiently supported you in finding good quality items, both in-store and online. We appreciate that our customer service team is helpful when ordering online. Thanks for your positive feedback!
Called to check if item was stock and…
Called to check if item was stock and it was kept behind the till for me to collect that day.
January 23, 2026
Reply from ProCook - Cabot Circus
We're happy to hear that the item was in stock and that it was kept for you. Thank you for letting us know about your positive experience!
The staff are very helpful and pleasant.
January 17, 2026
Reply from ProCook - Cabot Circus
We appreciate you letting us know our staff was helpful and pleasant; it means a lot to our team.
Very friendly & helpful staff
Very friendly & helpful staff. Great service all round.
January 18, 2026
Reply from ProCook - Cabot Circus
We appreciate you taking the time to leave us this great review. We are so happy to hear our staff was friendly and helpful and that you had great service.
Everything perfect
Everything perfect. Really good quality items. Costumer service is top. Worthy the price.
January 6, 2026
Reply from ProCook - Cabot Circus
We appreciate you taking the time to share your thoughts! We are so happy to hear that you found everything perfect and worthy of the price.
Nothing was too much trouble
January 7, 2026
Reply from ProCook - Cabot Circus
We're so happy to hear that we were able to provide such great support! Thank you for your kind words.
Good range of products
Good range of products, very little Teflon and knowledgeable staff. Thanks!
January 5, 2026
Reply from ProCook - Cabot Circus
We're happy to hear that you appreciate our product selection and knowledgeable staff. Thank you for your positive feedback; we appreciate it!
Great choice of kitchen equipment reasonably priced.
We went for a new knife sharpener and got lots of advice. Ended up buying lots of other things as it all looked so good and very reasonable.
January 10, 2026
Reply from ProCook - Cabot Circus
We're happy to hear you received lots of advice about the knife sharpener. We're also glad you found other items that looked good and were reasonably priced. Thanks!
Found exactly what I was looking for…
Found exactly what I was looking for and more. The assistant was very helpful
January 7, 2026
Reply from ProCook - Cabot Circus
We appreciate you taking the time to share your experience. We are so glad to hear that you found what you were looking for and that our assistant was helpful.
Great store
Great store. Cheerful and helpful team in store. Excellent products, fantastic displays.
December 15, 2025
Reply from ProCook - Cabot Circus
We appreciate you taking the time to leave us this great review! We're so happy to hear that you enjoyed our store, team, and products.
The products are of good quality and…
The products are of good quality and are practical and efficient. The service from one of the managers is excellent.
December 14, 2025
Reply from ProCook - Cabot Circus
We appreciate you taking the time to share your feedback! We're so happy to hear that you find our products practical, efficient, and of good quality, and that you enjoyed the service.
Reply from ProCook - Cabot Circus
We appreciate your positive feedback; we're so glad you value our great quality at good prices.
Quick service and helpful information
December 10, 2025
Reply from ProCook - Cabot Circus
We're glad you found our staff friendly and enjoyed our cookware selection. Thanks for your feedback!
Assistant was very helpful and pointed…
Assistant was very helpful and pointed out things I hadn't thought of without being pushy.
November 14, 2025
Reply from ProCook - Cabot Circus
We appreciate you taking the time to share your experience. We're so glad to hear the assistant was helpful and offered insightful suggestions without being overbearing.
Reply from ProCook - Cabot Circus
Thank you for your kind words! We're thrilled to hear that you're happy with our service. We strive to provide the best possible experience for our customers, and your feedback means a lot to us.
Reply from ProCook - Cabot Circus
We appreciate your feedback and are grateful for your time in sharing your experience with us.
Reply from ProCook - Cabot Circus
Thank you for your kind words! We're thrilled to hear that you're happy with our service. We strive to provide the best possible experience for our customers, and your feedback means a lot to us.
Reply from ProCook - Cabot Circus
We appreciate your positive feedback! We are so happy you liked our excellent product, good prices, and helpful staff.
Helpful staff
November 16, 2025
Reply from ProCook - Cabot Circus
Thank you for your kind words! We're thrilled to hear that you're happy with our service. We strive to provide the best possible experience for our customers, and your feedback means a lot to us.
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